Mike Reidy
Mike Reidy at Rallye Lexus

Mike Reidy | Page 49

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
566 Reviews

Dealership Experience

18 yrs, 8 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

4.9

566 Reviews

Write a Review

566 Reviews of Mike Reidy

November 16, 2018

Dealership Rating
Employee Rating

Friendly staff, good service Always friendly and helpful staff, service and repairs are done properly. Provides loaners whenever I needed one, even last minute without reserving o More

by JL1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2018

Rallye Lexus responded

Thank you for providing us with your feedback. We're happy to hear that your service visits have gone well and we will definitely work on bringing you a better experience for your next visit. if you would like to further discuss your feedback with us, please give us a call at (866) 423-3204. We hope to hear from you.

November 14, 2018

Dealership Rating
Employee Rating

Excellent as usual I have been using this dealership since it opened and have always been pleased by both sales and service. Of course things do seem overly expensive an More

by HDAVIDOVICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2018

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. It is a pleasure know that you have been a loyal customer of ours since the beginning. We're sorry to hear that you are not satisfied with the pricing. If you would like to further discuss this, please feel free to give us a call. We hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

November 11, 2018

Dealership Rating
Employee Rating

New Lexus First Service Excellent service. Respectful of your time with a very comfortable, thoughtful waiting area. Always a positive experience at Rallye Lexus. Our 5th car More

by LACAS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2018

Rallye Lexus responded

Thank you for sharing your thoughtful review with us. We're happy to hear that your experience went so well while working with our team and that this is your 5th car from us. We look forward to bringing you more great experiences!

November 08, 2018

Dealership Rating
Employee Rating

efficient I like the service dept, but still have bad memories from the sales dept which taints everything. Lexus needs to improve the sales dept to make a More

by ELAINE.GREENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2018

Rallye Lexus responded

I'm very sorry to hear that you're not satisfied with your sales experience. I would like to know what has happened to lead you to feel this way about your visit. Please reach out to me when you have a moment so we can further discuss this. I hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

November 08, 2018

Dealership Rating
Employee Rating

Great experience. Warm friendly greeting on arrival. Fast resolution to the service issue I brought my car to the service department to fix. Overall, great customer ser More

by AINSLEY.CAIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: David Tubens

Nov 08, 2018

Rallye Lexus responded

Thank you for taking the time to share your experience with us! We are happy to hear that your service visit went quick and was enjoyable! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

November 06, 2018

Dealership Rating
Employee Rating

Excellent service Had an extremely difficult computer problem, maintenance team was very diligent patient and cooperative. They succeeded where other dealership faile More

by JDUBATO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Licari

Nov 06, 2018

Rallye Lexus responded

Thank you for sharing your thoughtful review. It is a pleasure to know that your experience with our service team went so well. Thank you for choosing Rallye Lexus and we hope to see you again in the near future. Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

October 16, 2018

Dealership Rating
Employee Rating

The best. Best service department, great sales people, and awesome cars. Dave Tuben treats me like a friend and always looks out for my best interests. Snack More

by BILLETHERIDGE51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo, Maria Santoro , Steven Holmes, Frank Licari, David Tubens

Oct 16, 2018

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're so happy to hear that from our service to the sales department, you have always had great experiences. Please feel free to reach out with any questions. We look forward to seeing you in the future!

October 14, 2018

Dealership Rating
Employee Rating

The BEST LEXUS Dealership in the Country !!! Always willing to work with you & to get you the best possible price, especially with all the competition in the region & fight with Lexus Financial More

by STEPHENAALCALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes, Maria Santoro , Pamela Palasciano, David Tubens, Chris Maliarakis

Oct 15, 2018

Rallye Lexus responded

Thank you for taking the time to leave this thoughtful review. We truly appreciate your kind words and are happy to know that you've always had professional experiences with us. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future!

October 14, 2018

Dealership Rating
Employee Rating

Attentive and speedy service The service at Lexus IS always Top Notch. They resolved my slow leak tire in less than an hour. I always have a great experience at Lexus on Cedar More

by tweeti1013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 15, 2018

Rallye Lexus responded

Thank you for sharing your experience with us! It is a pleasure to hear that we have provided you with a top-notch service visit! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future!

October 14, 2018

Dealership Rating
Employee Rating

Easy & Courteous Easy to get a convenient appointment, and price and time estimates were on the mark. I used the business center while I waited, and in general found More

by bytesnbows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Fogel

Oct 15, 2018

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that your service appointments have always been convenient and easy. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

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