Mike Reidy
Mike Reidy at Rallye Lexus

Mike Reidy | Page 48

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
566 Reviews

Dealership Experience

18 yrs, 8 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

4.9

566 Reviews

Write a Review

566 Reviews of Mike Reidy

December 30, 2018

Dealership Rating
Employee Rating

Best service In Long Island I cannot say enough about every experience at Rallye being top notch! Everyone is friendly, HONEST sand real! Which you can appreciate at a dealership More

by belinda71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Maria Santoro , Frank Licari, Kevin Losee, Other Mike in a service! The artist :-)

Dec 31, 2018

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that your experience while working with our team went so well! We appreciate your kind words and look forward to seeing you in the future!

December 28, 2018

Dealership Rating
Employee Rating

Superlative service Rallye Lexus exceeds my service experiences each and every time with personal recognition, attention to detail, execution of service, with gracious de More

by EGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates , Neil Fogel

Dec 28, 2018

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that we were able to exceed your service expectations. We look forward to bringing you more great experiences!

December 28, 2018

Dealership Rating

Superb Very friendly, excellent service, over the internet request service when u get there you only spent maybe 10 minutes and you are out the door. The be More

by GKOUZIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo , Steven Holmes, Frank Licari, Aaron Marsh, Pamela Palasciano, Jay Rosenthal

Dec 28, 2018

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback! We're so happy to know that your service visit went so well!

December 26, 2018

Dealership Rating
Employee Rating

Courteous, knowledgeable and timely sevice I dropped off my vehicle for regular maintenance, Mike Reidy was my Service Representative, he is very courteous and knowledgeable. Rallye Lexus prov More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2018

Rallye Lexus responded

Thank you for taking the time to share this experience with us. We are so happy to know that Mike made your service visit efficient and within the stated time. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 21, 2018

Dealership Rating
Employee Rating

Great Customer Service and Service Professionals Makes A Very Happy Customer!!! You are always treated with the utmost respect and are always accommodated in a most professional way to expedite you More

by HSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Maria Santoro , Pamela Palasciano

Dec 21, 2018

Rallye Lexus responded

Thank you for taking the time to leave this thoughtful review. We are so happy to know that your experiences have always gone so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 11, 2018

Dealership Rating
Employee Rating

TIMELY, KNOWLEDGEABLE I HAD A SUDDEN PROBLEM WITH DASH BOARD LIGHT ,UNEXPECTEDLY, GOING ON. CALLED RALLEY. WAS GIVEN A PROBALE REASON AND A IMMEDIATE APPOINTMENT. PROBLEM More

by NYRanger'sGirl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Maria Santoro , Frank Licari, Pamela Palasciano

Dec 11, 2018

Rallye Lexus responded

Thank you for providing us with this positive feedback! We're happy to hear that your service experience was quick and easy. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

November 30, 2018

Dealership Rating
Employee Rating

great service Went in for an oil change but found that I needed to replace my break pads. Mike was professional to explain and was able to apply a discount for me. More

by ICAROLINEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2018

Rallye Lexus responded

Thank you for providing us with your feedback! We're so happy to hear that your experience while working with Mike went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

November 22, 2018

Dealership Rating
Employee Rating

Poor services He was rushing to go home ,, didn’t get what I wanted ... they didn’t fix my problem , they increased my problem . My car was dirty . No car wash .. i More

by IFTHEKHAR2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2018

Rallye Lexus responded

We are sorry to hear that you are upset with your recent service visit. Unfortunately, we could not further assist you with your vehicle due to the fact that you had used an outside auto shop to install a resister in the seatbelt harness, causing cutting and splicing to the harness. This overrides the supplemental restraint system and voids your warranty on your vehicle. If you would like to further discuss this, please feel free to give our service department a call. Thank you.

November 18, 2018

Dealership Rating
Employee Rating

BEST SERVICE! The service at Lexus in Glen Cove is the best. I buy Lexus cars because the service is so good. People that work there are friendly and helpful More

by HAMLEWIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates , Steven Holmes, Pamela Palasciano, Josh Weiss

Nov 19, 2018

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with our service team has always gone so well! If you have any questions, please do not hesitate to reach out. We look forward to seeing you in the future!

November 18, 2018

Dealership Rating
Employee Rating

Good service The service is great and they work with their clients. Waiting are is clean and comfortable. Sale reps are knowledgeable and friendly. They have bever More

by TANYARN81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo , Pamela Palasciano

Nov 19, 2018

Rallye Lexus responded

Thank you for sharing your service experience with us. We are so happy to hear that our team was of great assistance throughout your visit. If you have any questions, please feel free to give us a call. We look forward to seeing you in the future!

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