Mike Reidy
Mike Reidy at Rallye Lexus

Mike Reidy | Page 55

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
570 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

37 yrs, 7 mos

Languages Spoken

English English

4.9

570 Reviews

Write a Review

570 Reviews of Mike Reidy

April 27, 2018

Dealership Rating
Employee Rating

Always friendly,curtious,and helpful. LEXUS employees are always ready to assist and are friendly and very helpful.They will always call if a problem arises that may need unforseen attenti More

by LDEJANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates , Pamela Palasciano

May 01, 2018

Rallye Lexus responded

It's so nice to hear these kind words regarding your visits with the service department. Thank you, we appreciate you as well as your time. Jay Rosenthal General Manager

April 24, 2018

Dealership Rating
Employee Rating

Great Paul Ok, was great. Very thorough. Everything was great. Mike, who showed me how to use the car, was very patient But if I keep getting any more More

by WSTERN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok, & I think a Mike

May 01, 2018

Rallye Lexus responded

Thank you, I'm glad to hear you had a wonderful experience. Please send a response including the email address in which you are receiving emails from us and I will have you removed from our list. If you do not wish to share it through Dealer Rater, please send an email to: SCapobianco@rallyelexus.com I apologize for the inconvenience. Jay Rosenthal General Manager

April 20, 2018

Dealership Rating
Employee Rating

Oil change inspection and recall air bag. Mike Reidy in service dept is great!! Explained every detail and arranged a loaner car And kept in phone contact all afternoon. Mike and all oth More

by BROOKSKI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo , David Tubens

May 01, 2018

Rallye Lexus responded

Thank you John, I appreciate your feedback. It's great to hear that my team exceeds our client's expectations. We look forward to working with you again! Jay Rosenthal General Manager

April 13, 2018

Dealership Rating
Employee Rating

COURTEOUS SERVICE IN REASONABLE TIME REQUESTED SERVICE ITEMS TAKEN CARE OF IN REASONABLE TIME. REPLACEMENT OF DRIVER SIDE VISOR PROBLEM WITH FAILED LIGHT BULB/ELECTRICAL CIRCUIT EXPEDITI More

by BOBDRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes

Apr 25, 2018

Rallye Lexus responded

Thank you for the positive feedback regarding your experience with our service department. We look forward to working with you in sales when you are ready to take a look! Jay Rosenthal General Manager

April 12, 2018

Dealership Rating
Employee Rating

Great service experience start to finish. I was able to get an appointment fast, everything completed quickly and informed of a couple of things I will need to tak More

by SCHNEIDER.KATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2018

Rallye Lexus responded

Thank you for your kind words regarding your service experience with our staff. We look forward to working with you again in the future and wish you many happy miles! Jay Rosenthal General Manager

April 12, 2018

Dealership Rating
Employee Rating

Scheduled service When I bring my vehicle in, for a scheduled oil change, I know much more than that, has been checked and would be brought to my attention, before I pi More

by RUTHIE R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo , Andy Malebranche

Apr 17, 2018

Rallye Lexus responded

It is so wonderful to hear that our service department was able to bring a smile to your face and make you feel comfortable while servicing your vehicle. We look forward to seeing you again in the future! Jay Rosenthal General Manager

April 11, 2018

Dealership Rating
Employee Rating

Great Service. As always my experience with Rallye Lexus was excellent. This is the second Lexus I have purchased from them and expect to be a customer for a long ti More

by WWENDLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Gonzalez

Apr 17, 2018

Rallye Lexus responded

We are so happy to hear that you had such a wonderful experience with us and we look forward to seeing you again in the future! Jay Rosenthal General Manager

April 11, 2018

Dealership Rating
Employee Rating

The service was great Lexus Rallye is the best dealer that I have ever dealt with. Staff is very polite and friendly. Rallye has great customer service. Overall the atmosph More

by MARJORIEDLEGOUTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Malebranche, Pamela Palasciano

Apr 11, 2018

Rallye Lexus responded

Thank you for those positive words regarding your service experience, we try to create the most comfortable atmosphere possible. We wish you many happy miles and look forward to working with you in the future! Jay Rosenthal General Manager

April 04, 2018

Dealership Rating
Employee Rating

Professional service Courteous,friendly,professional service From beginning to end. From the moment you enter to the very end you are treated to bagels, muffins and coff More

by CKALLAUR108
Recommend Dealer
Yes
Apr 10, 2018

Rallye Lexus responded

We are so glad to hear that you enjoyed your service experience and we look forward to seeing you for your next scheduled maintenance! Jay Rosenthal General Manager

March 30, 2018

Dealership Rating

satisfactory Mike dismissed the idea that the small scratch could be covered by touching up. He did bring the touch up paint but his effort was one of reluctance. More

by TALI1A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2018

Rallye Lexus responded

Thank you for providing us with feedback regarding your experience with our service department. We appreciate it when our customers bring these areas of opportunity for improvement to light. If you would like us to take further action looking into the damage to your vehicle, please reach out to our service department to work out a good time for you to come back. Thank you again, we wish you many happy miles! Jay Rosenthal General Manager

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