Dealership Experience
18 yrs, 8 mos
Industry Experience
37 yrs, 5 mos
Languages Spoken
English
566 Reviews
Write a Review566 Reviews of Mike Reidy
May 07, 2018
6 month maintenance service Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what nee Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what needs to be done and how long it will take. More
Other Employees Tagged: Joanna Oates
May 04, 2018
Rally Service Very accommodating and friendly service. Always a pleasure. We can count on reliable service at Rally and will continue to use going forward. We will Very accommodating and friendly service. Always a pleasure. We can count on reliable service at Rally and will continue to use going forward. We will always recommend. More
May 04, 2018
All expectations were met Mike was very helpful. I spoke with Kevin regarding a possible trade up and he was very helpful. Will come back when we are ready to trade up Mike was very helpful. I spoke with Kevin regarding a possible trade up and he was very helpful. Will come back when we are ready to trade up More
Other Employees Tagged: Kevin Losee
May 03, 2018
Inspection and Maintenance For the last 5 - 6 years I have only gone to Rallye Lexus For servicing on my car. The advisors at the dealership are knowledgeable, friendly, and pro For the last 5 - 6 years I have only gone to Rallye Lexus For servicing on my car. The advisors at the dealership are knowledgeable, friendly, and professional. I personally deal with Mike Reidy but everyone is fantastic. I would recommend anyone to Rallye Lexus to get your vehicle maintenance. More
Other Employees Tagged: Pamela Palasciano
April 28, 2018
Even fixed my Ford!!! This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate an This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate and offered to take a look. They not only fixed our Awd system, they took the time to show me what was wrong and why it was malfuctioning. That’s customer service! Talk about going above and beyond for the customer! Thank you to all the staff at Rallye! More
Other Employees Tagged: Joanna Oates , Steven Holmes, Frank Licari, Michael Montijo, Pamela Palasciano, James Oates Technician
April 27, 2018
Service Center Been loyal customer since 2002.outstanding service staff! Professional, friendly, knowledgeable team .loaners available when needed or Meet time prom Been loyal customer since 2002.outstanding service staff! Professional, friendly, knowledgeable team .loaners available when needed or Meet time promised when I wait. Much better service Center than Land Rover! More
Other Employees Tagged: Joanna Oates , Pamela Palasciano
April 27, 2018
Always friendly,curtious,and helpful. LEXUS employees are always ready to assist and are friendly and very helpful.They will always call if a problem arises that may need unforseen attenti LEXUS employees are always ready to assist and are friendly and very helpful.They will always call if a problem arises that may need unforseen attention.ALways will call when the car is ready. More
Other Employees Tagged: Joanna Oates , Pamela Palasciano
April 24, 2018
Great Paul Ok, was great. Very thorough. Everything was great. Mike, who showed me how to use the car, was very patient But if I keep getting any more Paul Ok, was great. Very thorough. Everything was great. Mike, who showed me how to use the car, was very patient But if I keep getting any more emails, I may change my mind More
Other Employees Tagged: Paul Ok, & I think a Mike
April 20, 2018
Oil change inspection and recall air bag. Mike Reidy in service dept is great!! Explained every detail and arranged a loaner car And kept in phone contact all afternoon. Mike and all oth Mike Reidy in service dept is great!! Explained every detail and arranged a loaner car And kept in phone contact all afternoon. Mike and all others in the past have been top notch. If I buy another Lexus it will be fro Ralley. Dave Tubens in used cars has sold me my last 2 cars. He’s great to deal with also. John Brooks More
Other Employees Tagged: Anthony Costanzo , David Tubens
April 13, 2018
COURTEOUS SERVICE IN REASONABLE TIME REQUESTED SERVICE ITEMS TAKEN CARE OF IN REASONABLE TIME. REPLACEMENT OF DRIVER SIDE VISOR PROBLEM WITH FAILED LIGHT BULB/ELECTRICAL CIRCUIT EXPEDITI REQUESTED SERVICE ITEMS TAKEN CARE OF IN REASONABLE TIME. REPLACEMENT OF DRIVER SIDE VISOR PROBLEM WITH FAILED LIGHT BULB/ELECTRICAL CIRCUIT EXPEDITIOUSLY RESOLVED BY LEXUS. DISCUSSIONS WITH REPANES ON NEW MODEL DESIGNS/TECHNICAL FEATURES WILL BE IMPORTANT IN FUTURE PURCHASE DECISIONS AS APPROPRIATE. More
Other Employees Tagged: Richie Repanes

