Mike Reidy
Mike Reidy at Rallye Lexus

Mike Reidy | Page 54

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
570 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

37 yrs, 7 mos

Languages Spoken

English English

4.9

570 Reviews

Write a Review

570 Reviews of Mike Reidy

June 10, 2018

Dealership Rating
Employee Rating

TRUSTWORTHY! I was at first I was very wary of using a dealership's service department, cynically thinking that as my car aged, they would "find problems" that wou More

by LAUREL C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Jun 25, 2018

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus. It warms my heart to hear such kind words coming from you and knowing you were satisfied with our services. We wish you many happy miles, and look forward to being here for all of your service and sales needs in the future. Jay Rosenthal General Manager

June 04, 2018

Dealership Rating
Employee Rating

Service good but difficult scheduling Good experience for serving. However, it took several calls for some to answer the scedulecthe service appointment. Addison ally music was very loud More

by YABADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2018

Rallye Lexus responded

We apologize for the trouble you had while scheduling and can assure you that you will not experience that same trouble going forward. Thank you for the positive feedback regarding the service, looking forward to working with you again! Jay Rosenthal General Manager

June 02, 2018

Dealership Rating
Employee Rating

Exceptional on all levels Rallye Lexus is exceptional dealership, but we stayed because of the employees like Pamela Palasciano in the service department and Andy Malebranche i More

by AJoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo , Andy Malebranche, Pamela Palasciano

Jun 07, 2018

Rallye Lexus responded

Thank you for taking the time to leave such positive feedback regarding your experience while at Rallye Lexus. It warms my heart to hear such kind words coming from you and knowing you were satisfied with our services. We wish you many happy miles, and look forward to being here for all of your sales and service needs in the future. Jay Rosenthal General Manager

May 27, 2018

Dealership Rating
Employee Rating

Don’t touch my Lexus After purchasing three vehicles from Rally Lexus, I can’t think of going anywhere else . Rally Lexus knows my cars and me! Great service staff! More

by Andy c.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates , Pamela Palasciano, David Tubens

May 29, 2018

Rallye Lexus responded

Thanks for the uplifting feedback, we look forward to working with you in the future as always! Jay Rosenthal General Manager

May 07, 2018

Dealership Rating
Employee Rating

6 month maintenance service Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what nee More

by DOGLOVER25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

May 08, 2018

Rallye Lexus responded

Thank you for the positive words regarding your service appointment. We wish you many happy miles! Jay Rosenthal General Manager

May 04, 2018

Dealership Rating
Employee Rating

Rally Service Very accommodating and friendly service. Always a pleasure. We can count on reliable service at Rally and will continue to use going forward. We will More

by ljs828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2018

Rallye Lexus responded

Thank you for the positive feedback - we appreciate you servicing with us! Jay Rosenthal General Manager

May 04, 2018

Dealership Rating
Employee Rating

All expectations were met Mike was very helpful. I spoke with Kevin regarding a possible trade up and he was very helpful. Will come back when we are ready to trade up More

by jfjefts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Losee

May 08, 2018

Rallye Lexus responded

Thank you for the positive feedback, we look forward to working with you again soon! Jay Rosenthal General Manager

May 03, 2018

Dealership Rating
Employee Rating

Inspection and Maintenance For the last 5 - 6 years I have only gone to Rallye Lexus For servicing on my car. The advisors at the dealership are knowledgeable, friendly, and pro More

by MRSTEVEKORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Palasciano

May 08, 2018

Rallye Lexus responded

Thank you for the feedback regarding your experience with our service department. I am so glad to hear that you've been more than satisfied with us all of these years. We look forward to your next visit! Jay Rosenthal General Manager

April 28, 2018

Dealership Rating
Employee Rating

Even fixed my Ford!!! This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate an More

by FRANKL7478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates , Steven Holmes, Frank Licari, Michael Montijo, Pamela Palasciano, James Oates Technician

May 01, 2018

Rallye Lexus responded

The entire Rallye staff thanks you for your service and your kind words! I'm glad we were able to accommodate you. Wishing you many happy miles ahead. Jay Rosenthal General Manager

April 27, 2018

Dealership Rating
Employee Rating

Service Center Been loyal customer since 2002.outstanding service staff! Professional, friendly, knowledgeable team .loaners available when needed or Meet time prom More

by HMAIER99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates , Pamela Palasciano

May 01, 2018

Rallye Lexus responded

There is nothing better than customers who stay loyal to us, it has been an honor working with you these past 16 years and we all look forward to the years ahead. Thank you for your service, we wish you many happy miles! Jay Rosenthal General Manager

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