Mike Romano
Mike Romano at Yonkers Kia

Mike Romano | Page 7

General Manager

Yonkers Kia

1850 Central Park Ave
Yonkers, NY 10710

Contact Me
4.4
151 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

18 yrs, 11 mos

Specialties & Trainings

Kia Certified

Excellent Customer Service

Languages Spoken

English English

Employee Video

4.4

151 Reviews

Write a Review

151 Reviews of Mike Romano

September 07, 2022

Dealership Rating
Employee Rating

From Mike The manager to Joe Nuss the entire transaction was completely professional. Excellent Service More

by CARLANY526
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Adovic , Joseph Nuss

Sep 09, 2022

Yonkers Kia responded

Thank you, Carlany526, the entire team will be grateful with your recommendation.

September 05, 2022

Dealership Rating
Employee Rating

At this time i dont have word's to describe the bad moment at that place More

by elizarojo93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 23, 2022

Yonkers Kia responded

elizarojo93, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@yonkerskia.com Please provide your full contact info and details of your concerns, including who you worked with. Thank you! Hope to hear from you soon!

September 04, 2022

Dealership Rating
Employee Rating

Professionalism with an emphasis on courtesy appeared to be hallmarks of entire Yonkers Kia team. More

by bvon40love
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Kohan , Regrettably don't remember names of financial associate and female sales assistant.

Sep 09, 2022

Yonkers Kia responded

The team here at Yonkers Kia is thrilled to receive such a great rating! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

August 25, 2022

Dealership Rating
Employee Rating

It has a very professional personnel; has an excellent service, customer oriented, courteous, friendly and punctual More

by Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nelson Munoz , Mohammed Khan, Marc LaMassa

Aug 31, 2022

Yonkers Kia responded

Thank you for your 5-star review! Please stay connected to us on 💬social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com ⭐️⭐️⭐️⭐️⭐️

July 05, 2022

Dealership Rating
Employee Rating

Very satisfied with the way the y handled my whole process. I would highly recommend them. From start to finish they're the best. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Adovic, Juan Vadi, Tina Cruz, Nelson Munoz , Efrain Barcos, Freddy Juseinoski, Mohammed Khan, Marc LaMassa, Indira Then

June 21, 2022

Dealership Rating
Employee Rating

Very friendly knowledgeable staff. They took the time to explain everything to us. Easy from beginning to end. More

by COYNEOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Napolino, Matt Adovic

June 12, 2022

Dealership Rating
Employee Rating

General Sales Manager changed the deal last minute after accepting my offer two days earlier. He was trying to find a way to justify his increase by charging unlawful sales taxes that he could not explain b More

by Buyer718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 07, 2022

Dealership Rating
Employee Rating

The experience with Maurissa was excellent overall. In the end, howveve, there was no flexibility on price and we had to pay $3,000 over list to get the car, so I end up feeling like I did not get a go More

by Anon
Recommend Dealer
Yes

Other Employees Tagged: Maurissa Johnson

May 19, 2022

Dealership Rating
Employee Rating

They weren't high pressure and everyone was so nice. Tony the salesman and the manager were great. Keep up the good work guys, love my car! More

by dee2riiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Adovic , Efrain Barcos, Tony Ramos

May 10, 2022

Dealership Rating
Employee Rating

The Dealership acted to resolve outstanding issues, prior rating is being edited to reflect this change. More

by vnouchie001
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Natalie Marrero, Matt Adovic, Juan Vadi, Ramon Mendoza , Marc LaMassa, Mr. Marciano, Yohaira

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