Mike Rossi
Mike Rossi at Cityside Subaru

Mike Rossi

Service Director

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Mike Rossi

April 21, 2026

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Employee Rating

The Service Department is very professional and I was extremely pleased with the repair last week.. More

by dlm02139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Cityside Subaru responded

We appreciate your feedback about our Service Department’s professionalism. We’re glad your Subaru repair went smoothly last week. We look forward to serving you again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

April 07, 2026

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The dealership made me feel like I was with my family and friends They answer every question I had with no hesitation. More

by angel.squitieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Karen Vieira

Apr 07, 2026

Cityside Subaru responded

We’re thrilled to hear our team made you feel at home and answered every question during your Subaru service. Thank you for trusting us with your vehicle. We look forward to caring for your Subaru again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

April 06, 2026

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Great service department. Easy express service when in a bind. Awesome staff. Thankful for the constant communication. More

by dotcoates
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie

Apr 06, 2026

Cityside Subaru responded

It’s great to hear our service team provided quick express support when you needed it. Our ongoing communication aim was to keep you informed every step of the way. Thanks for trusting us with your Subaru. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

March 20, 2026

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Always helpful and thorough. The service team is excellent and helps to locate and apply any available discounts. More

by Andrew Mitchell
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Karen Vieira , Sara

Mar 20, 2026

Cityside Subaru responded

We’re pleased our service team delivered thorough support for your Subaru Impreza and helped secure applicable discounts. Thank you for the outstanding rating and feedback.

March 16, 2026

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I had to have my car towed to the dealer for serious brake problems. It was towed in on a Sat morning and I didn't have to go with the car, a nice surprise. I got a 7 am Monday service appointment. B More

by davetulonbrown213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie ???

March 13, 2026

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Today’s service by Junior and Brendan was a great improvement from previous service date. Junior contacted me after I reported unsatisfactory service 2 days prior. Both he and Brendan did a super More

by D
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior - maybe that is Mike?

March 07, 2026

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Employee Rating

By far the easiest car buying experience of my life. I love the people! Will definitely do business with them again!!!!!!! More

by jfries1025
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

February 18, 2026

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Very nice waiting area ! ! Free ride to nearby area to lunch !! Very courteous staffs !! Very pleasant experience !! More

by Kenny
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Karen Vieira

February 13, 2026

Dealership Rating
Employee Rating

We have always had a great experience at cityside subaru. The service is great and the communication is excellent. I also appreciate how transparent they are with costs as well as repair options. I’ve been u More

by jbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Karen Vieira

February 10, 2026

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Employee Rating

Very professional courteous dealership. From the time you walk in and come back to pick up your car. Now they have a new facility, which is even better and should be top notch. More

by 12randma
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Karen Vieira

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