Mike Rossi
Mike Rossi at Cityside Subaru

Mike Rossi

Service Director

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of Mike Rossi

November 12, 2026

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We had a great experience purchasing our new car! The entire process was smooth and easy. The staff was friendly, professional, and helpful throughout. They answered all our questions and made the wh More

by Miaoyun
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Recommend Dealer
Yes

Other Employees Tagged: Glen Dalton, Eric Burd , Anthony Panopoulos

Nov 12, 2026

Cityside Subaru responded

We're glad purchasing your new Subaru Outback felt straightforward and relaxed. Your kind words about our team's attentive support and willingness to answer every question mean a lot to us. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

November 09, 2026

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So grateful for service manager, Mike, and his staff at Cityside Subaru for the prompt follow up and concern about providing great service. I could not imagine working with a nicer group of people to care More

by Aluflacker
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Recommend Dealer
Yes
Nov 09, 2026

Cityside Subaru responded

Knowing you felt so well cared for by Mike and our service team means a lot to us. We’re glad the timely follow up and attentive care for your Subaru Crosstrek made your service experience so positive. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

November 04, 2026

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This is my third Subaru which I bought and have serviced at Cityside Subaru. It is a pleasure to go there. The service is excellent. Their sales manager, Eric Burd is a pleasure to deal with. It's clean, More

by asg51543
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Recommend Dealer
Yes
Nov 04, 2026

Cityside Subaru responded

Three Subarus later, we're delighted you enjoy returning to our dealership for service on your Impreza. Thank you for recommending us and for your kind words about Eric and the care our service team provides. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

October 23, 2026

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awesome service! fast and trustworthy. very helpful to us on many fronts. would highly recommend. More

by joe
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Recommend Dealer
Yes
Oct 23, 2026

Cityside Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

October 06, 2026

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Always a pleasure- easy to. get appointment or walk in , and I usually wait for my car and the waiting area is quiet. More

by mforsteinMD
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Recommend Dealer
Yes
Oct 06, 2026

Cityside Subaru responded

Knowing that scheduling service felt effortless and that you could relax in a quiet waiting area means a lot to our service team. Thank you for the five-star rating and for sharing how our approach made servicing your Subaru Outback convenient. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

September 02, 2026

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The dealership facility is amazing! The entire service staff was professional, friendly, and very personable. The service manager, Mike, made it a point to come out and introduce himse More

by David Blaxland
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Recommend Dealer
Yes

Other Employees Tagged: Aleigha Bontos

Sep 02, 2026

Cityside Subaru responded

Your mention of Mike coming out to introduce himself personally highlights how we focus on creating a welcoming, personable service experience. Hearing that you found our facility amazing and our staff professional and friendly means a lot to us. We’re pleased our service department could care for your Subaru Forester. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 03, 2026

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The service was fast and friendly. Car got a little something on the back window and they had it detailed right away. I will keep going there for service. More

by rac02451
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Recommend Dealer
Yes
Aug 03, 2026

Cityside Subaru responded

Knowing that our swift, friendly service met your needs is rewarding. Our team is pleased we could detail the spot on your back window right away. Knowing you’ll keep coming here for service means a lot to us. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

July 30, 2026

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Have always received excellent service. The appointment was easy make online. The time estimate for service was right on, and they go over everything before I drive away. This is my second More

by dmh
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Recommend Dealer
Yes
Jul 30, 2026

Cityside Subaru responded

It’s wonderful to know that booking online was seamless, your time estimate was accurate, and our team walked you through everything before you drove away. Thank you for trusting us with your second Subaru Impreza. We appreciate your continued loyalty and look forward to serving you again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

June 05, 2026

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Jean was great to work with. Very informative and I would highly recommend him if your buying a Subaru. More

by lisarodda6
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Nelson, Jean Recinos

Jun 06, 2026

Cityside Subaru responded

Thank you for recommending Jean and for sharing your experience with our Subaru team. We’re glad he could provide informative guidance during your purchase. Enjoy your new Subaru, and we look forward to assisting you again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 13, 2026

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Professional team and of course great cars. I have been a Subaru owner for the last 22 years. Same quality, same professionalism. The service team has a great follow up and I feel trust when More

by Karl
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Recommend Dealer
Yes
May 13, 2026

Cityside Subaru responded

It’s wonderful to know our professional team and Subaru vehicles have consistently met your expectations over the past 22 years. We’re pleased our service follow up earned your trust and reinforced that same quality you count on. Thank you for your long-term loyalty. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

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