Mike Rossi
Mike Rossi at Cityside Subaru

Mike Rossi

Service Director

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Mike Rossi

September 02, 2026

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The dealership facility is amazing! The entire service staff was professional, friendly, and very personable. The service manager, Mike, made it a point to come out and introduce himse More

by David Blaxland
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Recommend Dealer
Yes

Other Employees Tagged: Aleigha Bontos

Sep 02, 2026

Cityside Subaru responded

Your mention of Mike coming out to introduce himself personally highlights how we focus on creating a welcoming, personable service experience. Hearing that you found our facility amazing and our staff professional and friendly means a lot to us. We’re pleased our service department could care for your Subaru Forester. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 03, 2026

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The service was fast and friendly. Car got a little something on the back window and they had it detailed right away. I will keep going there for service. More

by rac02451
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Recommend Dealer
Yes
Aug 03, 2026

Cityside Subaru responded

Knowing that our swift, friendly service met your needs is rewarding. Our team is pleased we could detail the spot on your back window right away. Knowing you’ll keep coming here for service means a lot to us. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

July 30, 2026

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Have always received excellent service. The appointment was easy make online. The time estimate for service was right on, and they go over everything before I drive away. This is my second More

by dmh
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Recommend Dealer
Yes
Jul 30, 2026

Cityside Subaru responded

It’s wonderful to know that booking online was seamless, your time estimate was accurate, and our team walked you through everything before you drove away. Thank you for trusting us with your second Subaru Impreza. We appreciate your continued loyalty and look forward to serving you again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

June 05, 2026

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Jean was great to work with. Very informative and I would highly recommend him if your buying a Subaru. More

by lisarodda6
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Recommend Dealer
Yes

Other Employees Tagged: Michael Nelson, Jean Recinos

Jun 06, 2026

Cityside Subaru responded

Thank you for recommending Jean and for sharing your experience with our Subaru team. We’re glad he could provide informative guidance during your purchase. Enjoy your new Subaru, and we look forward to assisting you again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 13, 2026

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Professional team and of course great cars. I have been a Subaru owner for the last 22 years. Same quality, same professionalism. The service team has a great follow up and I feel trust when More

by Karl
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Recommend Dealer
Yes
May 13, 2026

Cityside Subaru responded

It’s wonderful to know our professional team and Subaru vehicles have consistently met your expectations over the past 22 years. We’re pleased our service follow up earned your trust and reinforced that same quality you count on. Thank you for your long-term loyalty. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

April 21, 2026

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The Service Department is very professional and I was extremely pleased with the repair last week.. More

by dlm02139
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Recommend Dealer
Yes
Apr 21, 2026

Cityside Subaru responded

We appreciate your feedback about our Service Department’s professionalism. We’re glad your Subaru repair went smoothly last week. We look forward to serving you again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

April 07, 2026

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The dealership made me feel like I was with my family and friends They answer every question I had with no hesitation. More

by angel.squitieri
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Karen Vieira

Apr 07, 2026

Cityside Subaru responded

We’re thrilled to hear our team made you feel at home and answered every question during your Subaru service. Thank you for trusting us with your vehicle. We look forward to caring for your Subaru again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

April 06, 2026

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Great service department. Easy express service when in a bind. Awesome staff. Thankful for the constant communication. More

by dotcoates
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie

Apr 06, 2026

Cityside Subaru responded

It’s great to hear our service team provided quick express support when you needed it. Our ongoing communication aim was to keep you informed every step of the way. Thanks for trusting us with your Subaru. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

March 20, 2026

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Always helpful and thorough. The service team is excellent and helps to locate and apply any available discounts. More

by Andrew Mitchell
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Karen Vieira , Sara

Mar 20, 2026

Cityside Subaru responded

We’re pleased our service team delivered thorough support for your Subaru Impreza and helped secure applicable discounts. Thank you for the outstanding rating and feedback.

March 16, 2026

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I had to have my car towed to the dealer for serious brake problems. It was towed in on a Sat morning and I didn't have to go with the car, a nice surprise. I got a 7 am Monday service appointment. B More

by davetulonbrown213
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie ???

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