The dealership facility is amazing!
The entire service staff was professional, friendly, and very personable.
The service manager, Mike, made it a point to come out and introduce himse
The entire service staff was professional, friendly, and very personable.
The service manager, Mike, made it a point to come out and introduce himself personally
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by David Blaxland
Service Price Transparency
Other Employees Tagged:
Aleigha Bontos
Sep 02, 2026 -
Cityside Subaru responded
Your mention of Mike coming out to introduce himself personally highlights how we focus on creating a welcoming, personable service experience. Hearing that you found our facility amazing and our staff professional and friendly means a lot to us. We’re pleased our service department could care for your Subaru Forester.
Nathan White
General Manager
617-826-5000
nathan@citysidesubaru.com
The service was fast and friendly.
Car got a little something on the back window and they had it detailed right away. I will keep going there for service.
Car got a little something on the back window and they had it detailed right away. I will keep going there for service.
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by rac02451
Service Price Transparency
Aug 03, 2026 -
Cityside Subaru responded
Knowing that our swift, friendly service met your needs is rewarding. Our team is pleased we could detail the spot on your back window right away. Knowing you’ll keep coming here for service means a lot to us.
Nathan White
General Manager
617-826-5000
nathan@citysidesubaru.com
Have always received excellent service.
The appointment was easy make online. The time estimate for service was right on, and they go over everything before I drive away. This is my second
The appointment was easy make online. The time estimate for service was right on, and they go over everything before I drive away. This is my second Subaru, and I have always been pleased with the service I received at Cityside.
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by dmh
Service Price Transparency
Jul 30, 2026 -
Cityside Subaru responded
It’s wonderful to know that booking online was seamless, your time estimate was accurate, and our team walked you through everything before you drove away. Thank you for trusting us with your second Subaru Impreza. We appreciate your continued loyalty and look forward to serving you again.
Nathan White
General Manager
617-826-5000
nathan@citysidesubaru.com
Jean was great to work with.
Very informative and I would highly recommend him if your buying a Subaru.
Very informative and I would highly recommend him if your buying a Subaru.
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by lisarodda6
Jun 06, 2026 -
Cityside Subaru responded
Thank you for recommending Jean and for sharing your experience with our Subaru team. We’re glad he could provide informative guidance during your purchase. Enjoy your new Subaru, and we look forward to assisting you again.
Nathan White
General Manager
617-826-5000
nathan@citysidesubaru.com
Professional team and of course great cars.
I have been a Subaru owner for the last 22 years. Same quality, same professionalism.
The service team has a great follow up and I feel trust when
I have been a Subaru owner for the last 22 years. Same quality, same professionalism.
The service team has a great follow up and I feel trust when I deal with City side Subaru
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by Karl
Service Price Transparency
May 13, 2026 -
Cityside Subaru responded
It’s wonderful to know our professional team and Subaru vehicles have consistently met your expectations over the past 22 years. We’re pleased our service follow up earned your trust and reinforced that same quality you count on. Thank you for your long-term loyalty.
Nathan White
General Manager
617-826-5000
nathan@citysidesubaru.com
The Service Department is very professional and I was
extremely pleased with the repair last week..
extremely pleased with the repair last week..
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by dlm02139
Service Price Transparency
Apr 21, 2026 -
Cityside Subaru responded
We appreciate your feedback about our Service Department’s professionalism. We’re glad your Subaru repair went smoothly last week. We look forward to serving you again.
Nathan White
General Manager
617-826-5000
nathan@citysidesubaru.com
The dealership made me feel like I was with my family and
friends
They answer every question I had with no hesitation.
friends
They answer every question I had with no hesitation.
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by angel.squitieri
Service Price Transparency
Apr 07, 2026 -
Cityside Subaru responded
We’re thrilled to hear our team made you feel at home and answered every question during your Subaru service. Thank you for trusting us with your vehicle. We look forward to caring for your Subaru again.
Nathan White
General Manager
617-826-5000
nathan@citysidesubaru.com
Great service department.
Easy express service when in a bind. Awesome staff. Thankful for the constant communication.
Easy express service when in a bind. Awesome staff. Thankful for the constant communication.
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by dotcoates
Service Price Transparency
Other Employees Tagged:
Stephanie
Apr 06, 2026 -
Cityside Subaru responded
It’s great to hear our service team provided quick express support when you needed it. Our ongoing communication aim was to keep you informed every step of the way. Thanks for trusting us with your Subaru.
Nathan White
General Manager
617-826-5000
nathan@citysidesubaru.com
Always helpful and thorough.
The service team is excellent and helps to locate and apply any available discounts.
The service team is excellent and helps to locate and apply any available discounts.
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by Andrew Mitchell
Service Price Transparency
Mar 20, 2026 -
Cityside Subaru responded
We’re pleased our service team delivered thorough support for your Subaru Impreza and helped secure applicable discounts. Thank you for the outstanding rating and feedback.
I had to have my car towed to the dealer for serious
brake problems. It was towed in on a Sat morning and I didn't have to go with the car, a nice surprise. I got a 7 am Monday service appointment. B
brake problems. It was towed in on a Sat morning and I didn't have to go with the car, a nice surprise. I got a 7 am Monday service appointment. By 8 am I had the details and cost and by 4 pm it was ready to pick up. They sent me a Lyft voucher, I went in at 7 am Tuesday, and was at work by 8am. Really was much smoother and easier than I expected.
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by davetulonbrown213
Service Price Transparency
Other Employees Tagged:
Stephanie ???