Mike Sartino | Page 9

Great customer service, knowledgeable, and no pressure. Excellent staff, friendly, helpful and no pressure combined with great customer service. When we're in the market for another vehicle, our first stop Excellent staff, friendly, helpful and no pressure combined with great customer service. When we're in the market for another vehicle, our first stop will be at Anderson Lexus. More

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Car purchase. Very professional courteous people People very professional, courteous, and patient, in answering questions and moving thru process. Made difficult experience as pleasant as could be ex People very professional, courteous, and patient, in answering questions and moving thru process. Made difficult experience as pleasant as could be expected. Left with good feeling about dealership. More

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Best experience at a Lexus dealer I shopped 3 dealers before purchasing my new Lexus. Lexus of Rockford and Sales Consultant, Michael Miethke were exceptional and easily earned my busi I shopped 3 dealers before purchasing my new Lexus. Lexus of Rockford and Sales Consultant, Michael Miethke were exceptional and easily earned my business. Michael did not pressure me and gave a clear quote on the price of the vehicle I requested. It was evident when you walked onto the showroom floor that customer service was a priority and that was true from mamagement on down the chain. It was a great car buying experience and I love my new Lexus. More

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It was excellent Friendly made feel they really wanted to work with you . Explain the detail Of the car so you could understand it Enjoyable experience . follow up Friendly made feel they really wanted to work with you . Explain the detail Of the car so you could understand it Enjoyable experience . follow up to make sure everything was ok. More

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Outstanding salesman. I have had the opportunity to purchase two vehicles from Chris and both times he has devoted his attention to me and my son when being challenged by o I have had the opportunity to purchase two vehicles from Chris and both times he has devoted his attention to me and my son when being challenged by other distractions. He treated us with respect and dignity, giving us personal experience and advice through our negotiations. He also walked us through each step in completing our transaction. If I have to look for another vehicle I will not even attempt to shop at any other dealership or salesman. I will go directly to Anderson Toyota Lexus and see Chris. More

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A great experience Lexus of Rockford is the Best! Chris Beto explained in detail all the features of my new RX350. He was respectful and informative. His demeanor and ab Lexus of Rockford is the Best! Chris Beto explained in detail all the features of my new RX350. He was respectful and informative. His demeanor and ability to communicate all the new features of this automobile were easily explained and demonstrated. I couldn't have had a more knowledgable and professional representative. .I would not hesitate to recommend Chris Beto and Lexus to anyone interested in a quality car. Patricia James More

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Great Experience to Find Family Car! A big thanks to Keith Kruchten for helping us find a second family car for our baby on the way. What could have been a stressful, long process, Keith A big thanks to Keith Kruchten for helping us find a second family car for our baby on the way. What could have been a stressful, long process, Keith made extremely easy and we were able to find a reliable, used car quickly! I would recommend all of my family and friends to visit Keith. He is honest and truly wants you to walk away with a car that you're comfortable with. More

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Really friendly sales personnel After test driving and looking at every new car dealership in the Rockford and Loves Park areas we decided to order a 2019 Lexus from Anderson Toyota After test driving and looking at every new car dealership in the Rockford and Loves Park areas we decided to order a 2019 Lexus from Anderson Toyota Lexus. Our experience was the best we have ever had when purchasing a new vehicle. Our salesman, Steve Anderson, manager rep Mike Sartino and finance rep Ben Bleed were all great to work with. Steve, Mike and Ben all treated us as if we were loyal customers and not first time buyers. It was actually a good experience purchasing a new car and not high pressured as the other area dealer sales people. We will be sure to work with Steve, Mike and Ben when considering purchasing another vehicle. More

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Satisfaction at Lexus of Rockford Mark Sartino and Chris Beto receive high ratings from me. They know the ins and outs of the 2018 RX 350 and convinced me that was the car for me to o Mark Sartino and Chris Beto receive high ratings from me. They know the ins and outs of the 2018 RX 350 and convinced me that was the car for me to own and drive! More

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Good People, Good dealership By the point I had come to Anderson Chris had already reached out to me. He showed an interest in helping me rather than selling me a car. The experie By the point I had come to Anderson Chris had already reached out to me. He showed an interest in helping me rather than selling me a car. The experience was great because it wasn't pressured. They just listened to me and said we can help. The found me a vehicle with great gas mileage for a great price. Overall I would recommend them to anyone. More

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