Mike Sartino | Page 9

Very smooth, efficient, teamwork I always have had excellent experiences working with Lexus of Rockford. I leased a 2019 Lexus ES 350 Sport model yesterday and also purchased my curr I always have had excellent experiences working with Lexus of Rockford. I leased a 2019 Lexus ES 350 Sport model yesterday and also purchased my current 2016 Lexus ES 350 coming off a lease and everyone I worked with was knowledgeable, friendly, and made the transactions so simple to complete. My salesman was Chris Beto, who I feel so comfortable with. He is knowledgeable, easy to work with, and has a great personality and has helped me acquire my last 3 cars. He would have been my salesman of choice for the 4th one too (my first Lexus), but he wasn't employed at Lexus way back then. The Sales Manager, Mike Sartino, is also very knowledgeable and anticipated my needs. Ben Bleed, the Business Manager, is also excellent at what he does, which is the business aspect......final paperwork, acquiring credit scores, and warranty specialist. I briefly thought about purchasing another make and model, but when I just so happened to pop in Lexus for an oil change, I knew I was in the perfect place to acquire my next dream car. I HIGHLY recommend this dealership. You won't be disappointed. It's low key and NO pressure. Thank you Lexus of Rockford. More

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Bought my first car there today I just made my first car purchase there this afternoon and it went wonderful. The salesmen were great about waiting for me to get home from vacation a I just made my first car purchase there this afternoon and it went wonderful. The salesmen were great about waiting for me to get home from vacation and held the car I wanted for two weeks. They treated me like I was the most important person in the room. The got me a price I liked and were especially nice to my wife. More

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new lease for Lexus LS 500 I have been working with Mike Sartino for many years and have been always satisfied with excellent service. Nice to see Michael Miethke take over and I have been working with Mike Sartino for many years and have been always satisfied with excellent service. Nice to see Michael Miethke take over and continue to provide the same level of exceptional service. Let's hope it continues once he is married next year! More

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Great customer service, knowledgeable, and no pressure. Excellent staff, friendly, helpful and no pressure combined with great customer service. When we're in the market for another vehicle, our first stop Excellent staff, friendly, helpful and no pressure combined with great customer service. When we're in the market for another vehicle, our first stop will be at Anderson Lexus. More

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Car purchase. Very professional courteous people People very professional, courteous, and patient, in answering questions and moving thru process. Made difficult experience as pleasant as could be ex People very professional, courteous, and patient, in answering questions and moving thru process. Made difficult experience as pleasant as could be expected. Left with good feeling about dealership. More

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Best experience at a Lexus dealer I shopped 3 dealers before purchasing my new Lexus. Lexus of Rockford and Sales Consultant, Michael Miethke were exceptional and easily earned my busi I shopped 3 dealers before purchasing my new Lexus. Lexus of Rockford and Sales Consultant, Michael Miethke were exceptional and easily earned my business. Michael did not pressure me and gave a clear quote on the price of the vehicle I requested. It was evident when you walked onto the showroom floor that customer service was a priority and that was true from mamagement on down the chain. It was a great car buying experience and I love my new Lexus. More

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It was excellent Friendly made feel they really wanted to work with you . Explain the detail Of the car so you could understand it Enjoyable experience . follow up Friendly made feel they really wanted to work with you . Explain the detail Of the car so you could understand it Enjoyable experience . follow up to make sure everything was ok. More

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Outstanding salesman. I have had the opportunity to purchase two vehicles from Chris and both times he has devoted his attention to me and my son when being challenged by o I have had the opportunity to purchase two vehicles from Chris and both times he has devoted his attention to me and my son when being challenged by other distractions. He treated us with respect and dignity, giving us personal experience and advice through our negotiations. He also walked us through each step in completing our transaction. If I have to look for another vehicle I will not even attempt to shop at any other dealership or salesman. I will go directly to Anderson Toyota Lexus and see Chris. More

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A great experience Lexus of Rockford is the Best! Chris Beto explained in detail all the features of my new RX350. He was respectful and informative. His demeanor and ab Lexus of Rockford is the Best! Chris Beto explained in detail all the features of my new RX350. He was respectful and informative. His demeanor and ability to communicate all the new features of this automobile were easily explained and demonstrated. I couldn't have had a more knowledgable and professional representative. .I would not hesitate to recommend Chris Beto and Lexus to anyone interested in a quality car. Patricia James More

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Great Experience to Find Family Car! A big thanks to Keith Kruchten for helping us find a second family car for our baby on the way. What could have been a stressful, long process, Keith A big thanks to Keith Kruchten for helping us find a second family car for our baby on the way. What could have been a stressful, long process, Keith made extremely easy and we were able to find a reliable, used car quickly! I would recommend all of my family and friends to visit Keith. He is honest and truly wants you to walk away with a car that you're comfortable with. More

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