Mike Shay | Page 10

Amazing Customer service everytime! Three years ago I began my car search - this was my first "adult" purchase! I started at Lindsay Acura which was a complete waste of time. From the mi Three years ago I began my car search - this was my first "adult" purchase! I started at Lindsay Acura which was a complete waste of time. From the minute I walked in Acura of Columbus I felt taken care of. Steve Ault was so phenomenal - very informative, patient and most importantly listened to my wants/needs. Fast forward to now, my lease is up and without hesitation went back for round two. While Steve was out of the office, I felt confident any other employee could take care of me. I was right! Mike Shay was also just as fantastic. Ian Quick in finance was great as well. They both answered any and all questions/concerns I had. I am now a proud driver of a new TLX and could not be happier!! I would absolutely recommend Acura of Columbus to ANYONE! Thank you to Steve, Mike and Ian for being so amazing!! More

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Excellent Customer Service I have been a customer for many years and I continue to go back because of the excellent service I receive from the sales, finance and service staff. I have been a customer for many years and I continue to go back because of the excellent service I receive from the sales, finance and service staff. I just took delivery of my 2020 RDX and wow is it beautiful! My car was ready when promised and I was in and out in under an hour. One of the easiest purchases ever. Thank you! Paula More

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Seamless purchase of RDX My wife and I recently purchased an RDX from Acura Columbus and could not be more pleased with the entire process. Mike Shay was very knowledgeable, My wife and I recently purchased an RDX from Acura Columbus and could not be more pleased with the entire process. Mike Shay was very knowledgeable, helpful and straightforward. We were not planning on making a purchase the night we went into the dealership, but were blown away by the customer service and fairness in their dealings and ultimately walked away with an RDX the same night. We highly recommend Mike Shay and the rest of the team at Acura Columbus and wouldn't dream of going anywhere else for our future car needs! More

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My experience in purchasing a used vehicle from Mike Shay was effortless with great customer service! Ditto for Dwayne Turner! Both provided great information, were transparent, and answered all my questions was effortless with great customer service! Ditto for Dwayne Turner! Both provided great information, were transparent, and answered all my questions. They were very kind to my children that also came along to look at the vehicle. Thank you! More

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New RDX purchase 4th car that we've purchased from here. People are always helpful and knowledgeable. Steve was very up front during entire transaction. No pressure, 4th car that we've purchased from here. People are always helpful and knowledgeable. Steve was very up front during entire transaction. No pressure, just facts. Fair and honest. Friendly and pleasant to work with. The same can be said for Ian More

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Excellent Service Mike Shay is an excellent salesman. I recently bought my second Acura from Acura Columbus. Mike made the entire experience easy and efficient. The Mike Shay is an excellent salesman. I recently bought my second Acura from Acura Columbus. Mike made the entire experience easy and efficient. The staff is always friendly. I would recommend Acura Columbus and specifically Mike Shay if you are considering buying an Acura. More

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Thank you!! Mike Shay was my salesman and he was excellent. Everyone involved in the sale of the RDX and getting the lender the paperwork requested went above and Mike Shay was my salesman and he was excellent. Everyone involved in the sale of the RDX and getting the lender the paperwork requested went above and beyond to help me. Thanks to everyone who helped me. I luv the RDX!! More

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1st Acura Very responsive, knowledgeable about the product, and not pushy. Explained the vehicle very well along with presenting a few purchasing options allow Very responsive, knowledgeable about the product, and not pushy. Explained the vehicle very well along with presenting a few purchasing options allowing for an informed decision. Mike Shay was our sales representative. He was very busy but made it an easy experience. He managed his time well taking care of my interest as well as the other clients. More

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Easy Peasy Buying Thank you Mike for the patience in finding the perfect ILX for my mother. She is loving her new ILX. Overall, the Joy of Buying was fun and easy peasy Thank you Mike for the patience in finding the perfect ILX for my mother. She is loving her new ILX. Overall, the Joy of Buying was fun and easy peasy at Acura Columbus. More

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Great Experience! Acura Columbus provided me with a quick and easy sales experience! The employees were friendly and knowledgeable. Thanks for your excellent service. I Acura Columbus provided me with a quick and easy sales experience! The employees were friendly and knowledgeable. Thanks for your excellent service. I highly recommend this dealership. More

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