Mike Shay | Page 12

RLX awesome except remote start RLX awesome except for the remote start. To the remote start you need to be really close and having to hit remote buttons three times. RLX awesome except for the remote start. To the remote start you need to be really close and having to hit remote buttons three times. More

by landacretodd Verified Customer Verified Customer

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Great car, good service. We have driven our Acura TLX since leased new in 2016. The car has been fantastic and the service even better. Each time when taking the care in for We have driven our Acura TLX since leased new in 2016. The car has been fantastic and the service even better. Each time when taking the care in for routine service the car was started and completed on time. A loner was always provided if i required. The purpose of this visit was to buy out the lease and purchase the car. We were able to complete the process in a very timely manor and the salesman could not have been better. His friendlyness and expertise were a pleasure. More

by karnold33 Verified Customer Verified Customer

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Great This is the third time that I have dealt with Acura of Columbus I've been very pleased with the products that they put out very pleased with the servi This is the third time that I have dealt with Acura of Columbus I've been very pleased with the products that they put out very pleased with the service department I think it's a great organization and I will definitely be coming back to Acura of Columbus in the future to purchase any new Acuras that I may see fit to buy More

by ted7360 Verified Customer Verified Customer

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Purchase of 2018 RDX My wife and I visited the Acura of Columbus dealership recently as we were interested in a newer RDX vehicle. Dave, Ben and Mike were very helpful in My wife and I visited the Acura of Columbus dealership recently as we were interested in a newer RDX vehicle. Dave, Ben and Mike were very helpful in explaining the RDX features, especially the difference between front wheel drive and AWD. The purchase price was within our budget and gave a very reasonable amount for our trade-in. Ian worked with us To find the best financing terms. Thank you very much. Ken & Paula Pagett More

by PAGETTKEN Verified Customer Verified Customer

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Enjoyable Car buying Experience Mike was very helpful and got the buying process done in a quick efficient manner. Ian the Finance manager was not pushy, offered what they had and li Mike was very helpful and got the buying process done in a quick efficient manner. Ian the Finance manager was not pushy, offered what they had and listened to our comments, answered our questions but did not pressure. More

by tfmpemco Verified Customer Verified Customer

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Much different... in a good way!!! The level of professionalism every single employee at this dealership has is way above any other dealership I have ever worked with. I would highly re The level of professionalism every single employee at this dealership has is way above any other dealership I have ever worked with. I would highly recommend Mike Shay, as he has been with Acura for 22 years, and his knowledge of the cars is top notch. So, my advice to you is to trade in that boring car in and get an ACURA!! More

by jefferyaskinner Verified Customer Verified Customer

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Good experience with purchase of 2019 RDX Mike Shay was attentive to my purchasing a new 2019 RDX. This model had just come out and I had to get on a "list" in the production line. When the Mike Shay was attentive to my purchasing a new 2019 RDX. This model had just come out and I had to get on a "list" in the production line. When the car arrived, Mike took care of all the details, including picking myself and my husband up at our home and driving us to the dealership (I had recent surgery which prevented me from driving a car for a short time, and we did not want to leave a car at the dealership). Haven't had the car even one day yet but the ride home from the dealer was great! More

by bggmd Verified Customer Verified Customer

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Great experience! Great experience as always! Mike Shay is awesome! The entire staff was very courteous and answered all questions or concerns we had. That's why I keep Great experience as always! Mike Shay is awesome! The entire staff was very courteous and answered all questions or concerns we had. That's why I keep coming back when its time to get a new vehicle. Highly recommend Acura Columbus! More

by michael.fiehrer Verified Customer Verified Customer

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Great experience Sales and financing process was direct, transparent and efficient. Overall a great experience for a used car vehicle. Would consider looking a new A Sales and financing process was direct, transparent and efficient. Overall a great experience for a used car vehicle. Would consider looking a new Acura vehicles when ready. More

by kingj64 Verified Customer Verified Customer

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Fabulous from start to finish Appointment - I appreciated the email from Heather the start letting me know of my upcoming service appointment. Scheduling - I appreciated Matthew Appointment - I appreciated the email from Heather the start letting me know of my upcoming service appointment. Scheduling - I appreciated Matthew and his ways to keep me informed upon my class that I had there. Class - Mike did a great job and we learned alot with his knowledge and my crazy questions. Service - I had a radio situation and it ended up that they would need to keep my vehicle which was o.k. They gave me a super nice loaner which I appreciated. Chris escorted me to my car in Service to pick up my needed items to use in the loaner car. The car wasn't ready until Tuesday and my appt. was on a Saturday but that was totally ok with that super nice loaner. They kept me informed every step of the way, it was fabulous and I appreciated the information along the way. My car came back cleaner than I took it in especially the windshield - Thank YOU all very much! More

by mermie180 Verified Customer Verified Customer

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