Mike Shay | Page 13

Great and Easy Car Buying Experience I test drove cars at 5 different dealerships on Saturday and went back to Acura Columbus on Monday to make my purchase of a 2014 MDX. They stayed an h I test drove cars at 5 different dealerships on Saturday and went back to Acura Columbus on Monday to make my purchase of a 2014 MDX. They stayed an hour after closing to get everything done and worked as quickly as they could without me feeling rushed at all. Mike Shay was great to work with and able to answer any questions I had. Kyle Duncan made financing the car quick and painless. I would highly recommend going here first! More

by jennie.e.letourneau Verified Customer Verified Customer

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Excellent Service Since starting with Acura Columbus several years ago, it never ceases to amaze me how friendly and helpful everyone is at this dealership. This is not Since starting with Acura Columbus several years ago, it never ceases to amaze me how friendly and helpful everyone is at this dealership. This is not what I experienced when I was dealing with Toyota. Keep up the good work. More

by SAVILLE.4 Verified Customer Verified Customer

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excellent experience We really liked the excellent service we received from Acura. We were so glad to have had a very good deal. My kids were so happy to ride a new car. We really liked the excellent service we received from Acura. We were so glad to have had a very good deal. My kids were so happy to ride a new car. Thank you. Frank! More

by listowel10 Verified Customer Verified Customer

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Always a wonderful experience!!!! My son purchased his first car from Corey Decker today , we stopped in last week to look at cars and he was very honest , pleasant and knowledgeable. My son purchased his first car from Corey Decker today , we stopped in last week to look at cars and he was very honest , pleasant and knowledgeable. We shopped around a few other places but went back to Acura of Columbus not only because I have used them for 15 years and trust them but also we felt very comfortable working with Corey , and I wanted my son to have a great first car buying experience. Thank you Corey , Mike Shay and all of the staff at Acura Columbus. You do an outstanding job !!!!! We look forward to doing many more years of business with you .. More

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Car Shopping Made Easy The service was great! Fred was informative and accommodating as was the rest of the Acura staff. Fred answered all my questions and gained reference The service was great! Fred was informative and accommodating as was the rest of the Acura staff. Fred answered all my questions and gained reference promptly for anything he wasn't sure of in order to provide correct info. As a first time car buyer I don't see myself going to anywhere else in the future. More

by ralcindor91 Verified Customer Verified Customer

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Happy with my new car!! I mainly worked with Mike Shaw. He was very helpful, knowledgable and got me a great deal on the car that was right for my family. Highly recommend th I mainly worked with Mike Shaw. He was very helpful, knowledgable and got me a great deal on the car that was right for my family. Highly recommend this dealership!! More

by justinehart03 Verified Customer Verified Customer

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Pull Ahead Program I was offered the pull ahead option on my MDX lease. I called this dealership to inquire. Mike Shay took the call and was outstanding. He looked into I was offered the pull ahead option on my MDX lease. I called this dealership to inquire. Mike Shay took the call and was outstanding. He looked into pricing and options and got back to me promptly. I was then able to visit the dealership and make the transaction seamlessly and get my new lease vehicle. More

by hillpeaks Verified Customer Verified Customer

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Fast and easy Great staff that was very quick and too the point - at my request. Also very knowledgeable. They were very friendly and negotiating was very easy. Great staff that was very quick and too the point - at my request. Also very knowledgeable. They were very friendly and negotiating was very easy. More

by bjmussio Verified Customer Verified Customer

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followed up on details Great experience, Mike S was outstanding everybody is verry kind and professional . Mike gave use a nice introduction to help with all the new technol Great experience, Mike S was outstanding everybody is verry kind and professional . Mike gave use a nice introduction to help with all the new technology on our RDX. More

by mlong5159 Verified Customer Verified Customer

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Excellent Customer Service The customer service we received was outstanding from beginning to end. It was by far the best experience that I have had in purchasing a car. Even The customer service we received was outstanding from beginning to end. It was by far the best experience that I have had in purchasing a car. Even negotiating on the purchase price was a pleasant experience. We had initially gone to the Lindsay Acura dealership in Columbus, but disliked the sales person and the experience so much that we sought to look else where. We refused to give that dealership our money even when we were told that they would match any other offer we received. I have already recommended Mike Shay to a friend, as we found him to be pleasant, non-threatening, knowledgeabe and just out right fair. We felt the same way about Derek Watts who processed our financing paperwork. Both of these gentlemen should teach a class on customer service. Every employee we interacted with was pleasant and genuine. That includes the gentleman who sat with us in the car to go over the car's features. Thank you for my Acura and the great experience. More

by sdenise Verified Customer Verified Customer

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