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Heather Everson
Refer Me
16 Reviews
Heather has been with Acura Columbus for over 10 years. After graduating NADA Academy in July 2017, she took on the role of General Manager. She enjoys running, golfing, and spending time with her family.
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
19 yrs, 3 mos
16 Reviews of Heather Everson
March 01, 2022
Excellent purchase experience at Acura of Columbus! Staff was friendly and easy to work with. Sales and finance people were helpful and low pressure. Due to shortages, it was a 3 month wait between put Staff was friendly and easy to work with. Sales and finance people were helpful and low pressure. Due to shortages, it was a 3 month wait between putting down my deposit and taking delivery, but the car is wonderful and exactly what I wanted. During the wait, they unexpectedly shipped me a tin of chocolate chip cookies! More
by miller.2287
Other Employees Tagged: Ian Quick, Adam Hannah, Jason Bayly, Antonio Gonzalez
Helpful 
March 25, 2021
I reach out with an inquiry on a 2017 Honda Accord Touring V6, and a sales agent reached out to me by the name of Brett Masters (3:29pm). We spoke about me coming to view the vehicle, and due to my w Touring V6, and a sales agent reached out to me by the name of Brett Masters (3:29pm). We spoke about me coming to view the vehicle, and due to my work schedule it was arranged I come in the next day early morning by 8:45am, and stated he gets in the office around 8:35am so he will have the car ready. I arrive next morning around 9:15am, late but arrived, to walk in and be told by him that the care was shipped off to auction at 600p yesterday!!! AT THIS POINT IM IMMEDIATELY SEEING RED!!! I literally drove from Pickerington OH, to Dublin OH, which is about a 25-30 min drive, without any call or email stating it was not there!!! if the dealership closes at 7pm, than I should have received call that night prior, or being due diligent, knowing a customer is coming to view a car, the key should've been pulled from inventory, so that it was already on hold! then after I left(I stormed out pissed), he calls and leaves a voicemail, saying we have a 2018 accord sport that we can work with you on pricing low miles, mind you is a 4 cylinder! WHY WOULD I WANT A 4 CYLINDER WHEN I INQ ON A V6! that made me more made! needless to say, xxxx more customer service, I will not ever inquire on a vehicle from this dealership AGAIN!! More
by charlc1
Other Employees Tagged: Brett Masters
May 12, 2020
Love Acura Columbus I love Acura Columbus because they treat me like a family member. I started with the TL, then bought a TLX and now, I have a 2019 RDX. Steve Ault is I love Acura Columbus because they treat me like a family member. I started with the TL, then bought a TLX and now, I have a 2019 RDX. Steve Ault is always friendly and knowledgeable, making car shopping enjoyable. I was recently in for a service issue. Larry Jones was very impressive and efficient. He called me to get a through history of my vehicle problem (I used night drop). My vehicle was diagnosed and fixed quickly. I am very happy with my Acura family! More
by Theresa Jeffers
Other Employees Tagged: Steve Ault, John Connelly, Larry Jones
December 10, 2019
Another Great experience I have been bringing my cars to Acura Columbus for service for years, first an NSX, then a Honda CR-V. They have treated me so well over the years tha I have been bringing my cars to Acura Columbus for service for years, first an NSX, then a Honda CR-V. They have treated me so well over the years that when it came time to get a new car, they were the obvious first choice for me. Steve Ault did a great job explaining the features and pros and cons of every model I considered and made the buying process seamless. Acura Columbus was a customer of mine for years before I sold my business earlier this year, and I have had nothing but great experiences in every interaction I have had over the years. I consider many on the staff to be friends. Thanks again for exceeding my expectations More
by cbaker2112
Other Employees Tagged: Steve Ault, Terry Nader, Jay Barger, Todd Skidmore , Jerry LaWarre , Sam, not sure he is a sales guy, but he explained the entire technology package completely and did a great job
September 22, 2019
Great Buying Experience Bought a MDX in 2010 at Acura Columbus and kept it until 2019. Great car so I bought another 2019 MDX. The Service Department, managed by Larry Jones Bought a MDX in 2010 at Acura Columbus and kept it until 2019. Great car so I bought another 2019 MDX. The Service Department, managed by Larry Jones, has been wonderful to work with over the years. Everyone I have worked with is extremely courteous and respectful ..... including Heather Everson, Adam Hannah, Dave MacDonald, Steve Ault and many others. I highly recommend Acura Columbus. Melissa G More
by MELG612
Other Employees Tagged: Steve Ault, John Connelly, Adam Hannah, Larry Jones , Dave MacDonald
April 03, 2019
Great customer service The whole team went out of their way to make sure I am happy with my new purchase. Highly recommended! They took very good care of me. The whole team went out of their way to make sure I am happy with my new purchase. Highly recommended! They took very good care of me. More
by ASpecching
Other Employees Tagged: Brian Milliser, Mark Savage, Dwayne Turner
March 22, 2019
Great Experience! We had a great experience purchasing our car right from the moment we stepped into the showroom. The sales person was very friendly and answered all o We had a great experience purchasing our car right from the moment we stepped into the showroom. The sales person was very friendly and answered all our questions to our satisfaction. The Finance Manager and the Service Department Associates are very friendly. More
by SS2K
Verified CustomerOther Employees Tagged: Ian Quick, Francesco Gregory
February 21, 2019
Excellent Service I discovered that my 1998 Acura CL 3.0 had a Safety Recall for the Ignition System, so I contacted this Dealer to have the recall addressed, and my Se I discovered that my 1998 Acura CL 3.0 had a Safety Recall for the Ignition System, so I contacted this Dealer to have the recall addressed, and my Service Advisor quickly determined that my car needed to be repaired. She made arrangements to have the car picked up, and returned to me HASSLE FREE! Her communication was excellent. I was very impressed with the level of service that I received. More
by Russell_Johnston2
Other Employees Tagged: Jami Meredith
November 07, 2018
Excellent service departmen The service advisors and entire department is extremely helpful with describing the suggested repairs and/or service recommend. The service advisors a The service advisors and entire department is extremely helpful with describing the suggested repairs and/or service recommend. The service advisors are always very pleasant and professional. More
by LSLICKER
Other Employees Tagged: JIM CRUIKSHANK
October 17, 2018
checking out noise when turning Clay and Eric were very good explaining the problem. Dealt w/Acura for many years. Superior service as always. I refer my friends if they are shop Clay and Eric were very good explaining the problem. Dealt w/Acura for many years. Superior service as always. I refer my friends if they are shopping for a new car. More
by ARTHURBER2003
Other Employees Tagged: Jami Meredith, Clayton Prescott
