Mike Shay | Page 16

Always a wonderful experience!!!! My son purchased his first car from Corey Decker today , we stopped in last week to look at cars and he was very honest , pleasant and knowledgeable. My son purchased his first car from Corey Decker today , we stopped in last week to look at cars and he was very honest , pleasant and knowledgeable. We shopped around a few other places but went back to Acura of Columbus not only because I have used them for 15 years and trust them but also we felt very comfortable working with Corey , and I wanted my son to have a great first car buying experience. Thank you Corey , Mike Shay and all of the staff at Acura Columbus. You do an outstanding job !!!!! We look forward to doing many more years of business with you .. More

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Car Shopping Made Easy The service was great! Fred was informative and accommodating as was the rest of the Acura staff. Fred answered all my questions and gained reference The service was great! Fred was informative and accommodating as was the rest of the Acura staff. Fred answered all my questions and gained reference promptly for anything he wasn't sure of in order to provide correct info. As a first time car buyer I don't see myself going to anywhere else in the future. More

by ralcindor91 Verified Customer Verified Customer

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Happy with my new car!! I mainly worked with Mike Shaw. He was very helpful, knowledgable and got me a great deal on the car that was right for my family. Highly recommend th I mainly worked with Mike Shaw. He was very helpful, knowledgable and got me a great deal on the car that was right for my family. Highly recommend this dealership!! More

by justinehart03 Verified Customer Verified Customer

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Pull Ahead Program I was offered the pull ahead option on my MDX lease. I called this dealership to inquire. Mike Shay took the call and was outstanding. He looked into I was offered the pull ahead option on my MDX lease. I called this dealership to inquire. Mike Shay took the call and was outstanding. He looked into pricing and options and got back to me promptly. I was then able to visit the dealership and make the transaction seamlessly and get my new lease vehicle. More

by hillpeaks Verified Customer Verified Customer

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Fast and easy Great staff that was very quick and too the point - at my request. Also very knowledgeable. They were very friendly and negotiating was very easy. Great staff that was very quick and too the point - at my request. Also very knowledgeable. They were very friendly and negotiating was very easy. More

by bjmussio Verified Customer Verified Customer

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followed up on details Great experience, Mike S was outstanding everybody is verry kind and professional . Mike gave use a nice introduction to help with all the new technol Great experience, Mike S was outstanding everybody is verry kind and professional . Mike gave use a nice introduction to help with all the new technology on our RDX. More

by mlong5159 Verified Customer Verified Customer

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Excellent Customer Service The customer service we received was outstanding from beginning to end. It was by far the best experience that I have had in purchasing a car. Even The customer service we received was outstanding from beginning to end. It was by far the best experience that I have had in purchasing a car. Even negotiating on the purchase price was a pleasant experience. We had initially gone to the Lindsay Acura dealership in Columbus, but disliked the sales person and the experience so much that we sought to look else where. We refused to give that dealership our money even when we were told that they would match any other offer we received. I have already recommended Mike Shay to a friend, as we found him to be pleasant, non-threatening, knowledgeabe and just out right fair. We felt the same way about Derek Watts who processed our financing paperwork. Both of these gentlemen should teach a class on customer service. Every employee we interacted with was pleasant and genuine. That includes the gentleman who sat with us in the car to go over the car's features. Thank you for my Acura and the great experience. More

by sdenise Verified Customer Verified Customer

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A very happy customer ONCE AGAIN --- This is my third Acura lease and it's because this dealership treats me well and that's from start to finish. They value my time and are always prep This is my third Acura lease and it's because this dealership treats me well and that's from start to finish. They value my time and are always prepared and ready to process the paperwork in a timely manner. They always have the car detailed and ready for my pick-up. They make the lease return process stress-free, and they take care of me during my multiple services amidst the three year lease. I would strongly recommend them to anyone looking for a great Acura experience. - Eric Harned More

by EHARNED Verified Customer Verified Customer

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ACURA OF COLUMBUS IS WHERE IT'S AT BABY-By Far the BEST I found the perfect little cherry of a car that i was looking for at Acura of Columbus...im still amazed. So let me tell you... this dealership... mad I found the perfect little cherry of a car that i was looking for at Acura of Columbus...im still amazed. So let me tell you... this dealership... made my "situation" turn from an awful ordeal into a surprisingly pleasant experience! in the past 3 days i have been to 12 dealerships that only had gross dirty smelly used cars to offer for my price point..i thought..oh boy, this sucks... BUT THEN..I found Acura of Columbus...Listen, this dealership is the cream of the crop...the crème de la crème if you will...why? for starters, it's clean, nice & quiet and they offer great cars. PLUS, I have never experienced a car dealership with more integrity than Acura of Columbus... Adam Hannah is the salesman who helped me.. he never pressured me one tiny little bit.. he's a cool guy....friendly...He's....REAL... During my test drive, I asked questions he had no problem sharing with me a little about himself and the company and its owner. I was extremely impressed with what i heard.... i thought...wow the owner sounds like a great leader/mentor...Oh, i know that sounds so cheesy, but its true...and it shows in his employees... Actually, all the guys in the office were pretty impressive.. friendly...and funny too Lol.. They looked happy, like they enjoyed their job..I felt a nice camaraderie vibe I've never felt before at a car dealership. needless to say I was highly impressed!! If you are looking for a great car, and want to be treated right,.. check out Acura of Columbus FIRST.. i will def be back ;) More

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Great experience at Acura of Columbus I had a wonderful experience at Acura of Columbus. I had gone to other Acura dealerships before this one and none were as friendly. I had a great sale I had a wonderful experience at Acura of Columbus. I had gone to other Acura dealerships before this one and none were as friendly. I had a great salesman and he was very helpful when choosing my car. I definitely recommend this dealership! More

by MJ542011 Verified Customer Verified Customer

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