Mike Shay | Page 16

Great Sales, F&I and Sales Manager. Super Service folks! I arrived at the dealership when they were about to close and my initial meeting was with Ben. He took the time to talk to me and get some informatio I arrived at the dealership when they were about to close and my initial meeting was with Ben. He took the time to talk to me and get some information on an MDX I was interested in. While I was aware they were closing very soon I offered to just come back but he insisted on helping me and took the time to walk out and show me the car. It wouldn't start so I just left and told him I'd come back another time and I'd call first. A few days later, I showed up again on a Saturday with no appointment about a half hour before they closed (they were very busy). Ben was with a customer and Mike started to help me. He picked up where Ben left off and got some maintenance information for me that Ben had gotten. I took the MDX for a drive and when I was back in the showroom the negotiation process started and finished reasonably quickly. I had several MDX's I was going to make an offer on at other dealers. Mike listened to me while we passed numbers around a couple times I fully explained my position to him and he took the info to his sales manager who approved a make sense offer that I think was fair so I bought from them on the spot. I want to thank both Ben and Mike for being easy to work with. I also want to thank the sales manager (whom I didn't actually meet) for approving my offer and getting me on the road at a fair price! Had he not done so, I would have left and probably bought one of the other cars I had scheduled to see. Great job for getting the deal closed and earning my repeat business! I appreciate the F&I guy also who made the process fast and efficient! I'm just starting to work with the service group on the many maintenance items I need completed. So far I find them to be exceptional and they gave me a fair price as well. Based on my experience so far, when it is time for my next car I will gladly come back to Acura of Columbus! More

by Mark M Verified Customer Verified Customer

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Great and Easy Car Buying Experience I test drove cars at 5 different dealerships on Saturday and went back to Acura Columbus on Monday to make my purchase of a 2014 MDX. They stayed an h I test drove cars at 5 different dealerships on Saturday and went back to Acura Columbus on Monday to make my purchase of a 2014 MDX. They stayed an hour after closing to get everything done and worked as quickly as they could without me feeling rushed at all. Mike Shay was great to work with and able to answer any questions I had. Kyle Duncan made financing the car quick and painless. I would highly recommend going here first! More

by jennie.e.letourneau Verified Customer Verified Customer

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Excellent Service Since starting with Acura Columbus several years ago, it never ceases to amaze me how friendly and helpful everyone is at this dealership. This is not Since starting with Acura Columbus several years ago, it never ceases to amaze me how friendly and helpful everyone is at this dealership. This is not what I experienced when I was dealing with Toyota. Keep up the good work. More

by SAVILLE.4 Verified Customer Verified Customer

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excellent experience We really liked the excellent service we received from Acura. We were so glad to have had a very good deal. My kids were so happy to ride a new car. We really liked the excellent service we received from Acura. We were so glad to have had a very good deal. My kids were so happy to ride a new car. Thank you. Frank! More

by listowel10 Verified Customer Verified Customer

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Always a wonderful experience!!!! My son purchased his first car from Corey Decker today , we stopped in last week to look at cars and he was very honest , pleasant and knowledgeable. My son purchased his first car from Corey Decker today , we stopped in last week to look at cars and he was very honest , pleasant and knowledgeable. We shopped around a few other places but went back to Acura of Columbus not only because I have used them for 15 years and trust them but also we felt very comfortable working with Corey , and I wanted my son to have a great first car buying experience. Thank you Corey , Mike Shay and all of the staff at Acura Columbus. You do an outstanding job !!!!! We look forward to doing many more years of business with you .. More

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Car Shopping Made Easy The service was great! Fred was informative and accommodating as was the rest of the Acura staff. Fred answered all my questions and gained reference The service was great! Fred was informative and accommodating as was the rest of the Acura staff. Fred answered all my questions and gained reference promptly for anything he wasn't sure of in order to provide correct info. As a first time car buyer I don't see myself going to anywhere else in the future. More

by ralcindor91 Verified Customer Verified Customer

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Happy with my new car!! I mainly worked with Mike Shaw. He was very helpful, knowledgable and got me a great deal on the car that was right for my family. Highly recommend th I mainly worked with Mike Shaw. He was very helpful, knowledgable and got me a great deal on the car that was right for my family. Highly recommend this dealership!! More

by justinehart03 Verified Customer Verified Customer

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Pull Ahead Program I was offered the pull ahead option on my MDX lease. I called this dealership to inquire. Mike Shay took the call and was outstanding. He looked into I was offered the pull ahead option on my MDX lease. I called this dealership to inquire. Mike Shay took the call and was outstanding. He looked into pricing and options and got back to me promptly. I was then able to visit the dealership and make the transaction seamlessly and get my new lease vehicle. More

by hillpeaks Verified Customer Verified Customer

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Fast and easy Great staff that was very quick and too the point - at my request. Also very knowledgeable. They were very friendly and negotiating was very easy. Great staff that was very quick and too the point - at my request. Also very knowledgeable. They were very friendly and negotiating was very easy. More

by bjmussio Verified Customer Verified Customer

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followed up on details Great experience, Mike S was outstanding everybody is verry kind and professional . Mike gave use a nice introduction to help with all the new technol Great experience, Mike S was outstanding everybody is verry kind and professional . Mike gave use a nice introduction to help with all the new technology on our RDX. More

by mlong5159 Verified Customer Verified Customer

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