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Mike Shay
Mike Shay | Page 15
Asst. Used Car Manager
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
180 Reviews
Mike Shay has been with us for the past 23 years and has over 30 years in the Automotive business. Mike is active in the Bishop Watterson High School Community, enjoys golf, spending time with his son, Nick and is an avid Columbus Blue Jackets hockey fan.
Read moreDealership Experience
32 yrs
Industry Experience
40 yrs, 2 mos
Languages Spoken
English
Employee Video
180 Reviews
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180 Reviews of Mike Shay
February 28, 2017
No pressure, willing to deal. Good perks. Francesco was accommodating and easy to work with. Love my new used car with all of the safety features I was looking for. The finance guy was so eas Francesco was accommodating and easy to work with. Love my new used car with all of the safety features I was looking for. The finance guy was so easy going and all went smooth. Got a lot of pointers of the features from the young guy ( sorry can't think of everyone's name!). Everyone was very congenial and made the experience less stressful..... More
by mulliganj
Verified CustomerOther Employees Tagged: Francesco, finance dude, and electronics expert guy.
February 24, 2017
Easy, pleasant Didn't need to spend lots of time. They did what I asked, were pleasant about it and we were on our way. Wish they were closer to where we live (drove Didn't need to spend lots of time. They did what I asked, were pleasant about it and we were on our way. Wish they were closer to where we live (drove 2+ hours to pick up car) More
by sfyten
February 17, 2017
New RDX We were treated very good by Mike Shay and all the other associates at the dealership. We love the RDX more than we even expected!! We were treated very good by Mike Shay and all the other associates at the dealership. We love the RDX more than we even expected!! More
by eddiemac41357
Other Employees Tagged: Brian Milliser
February 15, 2017
Priced lower than any comparable vehicle around I spent a lot of time on the Internet looking for a specific vehicle. This dealership had what I wanted and priced significantly lower than others. I I spent a lot of time on the Internet looking for a specific vehicle. This dealership had what I wanted and priced significantly lower than others. I drove 2 hours to purchase this vehicle. More
by vanceca
January 26, 2017
Great people Excellent service very fast very courteous and friendly people would recommend to my friends they have good collection of used cars very clean cars no Excellent service very fast very courteous and friendly people would recommend to my friends they have good collection of used cars very clean cars no gimmicks More
by mp8998_
Other Employees Tagged: Brian Milliser
January 03, 2017
Was an ok experience, could improve Price was set very well, we agreeed on a price beforehand. Everyone was pleasant to deal with. Upon the test drive the headlamp was burnt out. I looke Price was set very well, we agreeed on a price beforehand. Everyone was pleasant to deal with. Upon the test drive the headlamp was burnt out. I looked it up online at autozone local had it in stock for 11.99. I asked if they could throw a bulb in it and he said no. My wife got pulled over on the way home by a state patrol. Luckily it was just a warning, but something that could have been avoided. Low fuel light was on. There are some other things but I do not want to nit pick everything. Will go elsewhere to buy next time. More
by tdijetta02
Other Employees Tagged: Ian Quick , Adam Hannah
December 01, 2016
Great Sales, F&I and Sales Manager. Super Service folks! I arrived at the dealership when they were about to close and my initial meeting was with Ben. He took the time to talk to me and get some informatio I arrived at the dealership when they were about to close and my initial meeting was with Ben. He took the time to talk to me and get some information on an MDX I was interested in. While I was aware they were closing very soon I offered to just come back but he insisted on helping me and took the time to walk out and show me the car. It wouldn't start so I just left and told him I'd come back another time and I'd call first. A few days later, I showed up again on a Saturday with no appointment about a half hour before they closed (they were very busy). Ben was with a customer and Mike started to help me. He picked up where Ben left off and got some maintenance information for me that Ben had gotten. I took the MDX for a drive and when I was back in the showroom the negotiation process started and finished reasonably quickly. I had several MDX's I was going to make an offer on at other dealers. Mike listened to me while we passed numbers around a couple times I fully explained my position to him and he took the info to his sales manager who approved a make sense offer that I think was fair so I bought from them on the spot. I want to thank both Ben and Mike for being easy to work with. I also want to thank the sales manager (whom I didn't actually meet) for approving my offer and getting me on the road at a fair price! Had he not done so, I would have left and probably bought one of the other cars I had scheduled to see. Great job for getting the deal closed and earning my repeat business! I appreciate the F&I guy also who made the process fast and efficient! I'm just starting to work with the service group on the many maintenance items I need completed. So far I find them to be exceptional and they gave me a fair price as well. Based on my experience so far, when it is time for my next car I will gladly come back to Acura of Columbus! More
by Mark M
Other Employees Tagged: JIM CRUIKSHANK, Benjamin King, 3 service people but I forget their names
November 22, 2016
Great and Easy Car Buying Experience I test drove cars at 5 different dealerships on Saturday and went back to Acura Columbus on Monday to make my purchase of a 2014 MDX. They stayed an h I test drove cars at 5 different dealerships on Saturday and went back to Acura Columbus on Monday to make my purchase of a 2014 MDX. They stayed an hour after closing to get everything done and worked as quickly as they could without me feeling rushed at all. Mike Shay was great to work with and able to answer any questions I had. Kyle Duncan made financing the car quick and painless. I would highly recommend going here first! More
by jennie.e.letourneau
Other Employees Tagged: Kyle Duncan
November 04, 2016
Excellent Service Since starting with Acura Columbus several years ago, it never ceases to amaze me how friendly and helpful everyone is at this dealership. This is not Since starting with Acura Columbus several years ago, it never ceases to amaze me how friendly and helpful everyone is at this dealership. This is not what I experienced when I was dealing with Toyota. Keep up the good work. More
by SAVILLE.4
Other Employees Tagged: Todd Skidmore, Larry Jones
November 01, 2016
excellent experience We really liked the excellent service we received from Acura. We were so glad to have had a very good deal. My kids were so happy to ride a new car. We really liked the excellent service we received from Acura. We were so glad to have had a very good deal. My kids were so happy to ride a new car. Thank you. Frank! More
by listowel10
