Mike Shuman | Page 19

Great experience buying my new vehicle Mike and Scott were helpful, no pressure salesmen who spent plenty of time with me, answered all my questions, and didn’t push. Albert made the financ Mike and Scott were helpful, no pressure salesmen who spent plenty of time with me, answered all my questions, and didn’t push. Albert made the financial paperwork easy, didn’t try to sell me things I don’t need, and called me after a couple of days to come back in because he found me a better rate with another bank! Every time I visit, I’m greeted by friendly staff, given a comfortable place to sit and wait, and checked in on if the wait is long. The facility is beautiful and clean. I even got to take a picture in the showroom with my new vehicle before driving it out. They’ve checked in during the first week to make sure I’m happy with it. Overall, the best experience I’ve had purchasing a vehicle. More

by CANTORTANYA Verified Customer Verified Customer

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Awesome! First time buyer and our salesman mike was awesome I told him what I was looking for and how much I wanted to pay and he got me exactly what I asked f First time buyer and our salesman mike was awesome I told him what I was looking for and how much I wanted to pay and he got me exactly what I asked for. More

by KERIPERUSSE Verified Customer Verified Customer

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Great and seamless experience with Mike Shuman We went to look at a used Lexus and we were not quite impressed with what we saw. So, Mike was patient and gracious enough to help us find an alternat We went to look at a used Lexus and we were not quite impressed with what we saw. So, Mike was patient and gracious enough to help us find an alternative. We went on a test drive of a Chrysler 300, which we had briefly considered but hadn’t looked too much into it. We were definitely impressed and we ended up making the decision to purchase it. Mike answered our questions and addressed our concerns and was helpful and attentive - most of all, he was genuine (which can be hard to find at times in this type of business). Thank you very much, Mike! More

by Fb Verified Customer Verified Customer

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Mike Schuman excellent job! Mike did an excellent job. His customer service was outstanding from the time we met him initially all the way through picking up my new Jeep. His att Mike did an excellent job. His customer service was outstanding from the time we met him initially all the way through picking up my new Jeep. His attention to detail and follow through made the whole buying experience a pleasure. Albert was excellent as well walking through the financial process. He was friendly, thorough and professional. More

by Cirish0518 Verified Customer Verified Customer

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New Jeeep Our salesman, Mike Shuman was excellent. Knowledgable and professional. Mike did his best to help with pricing. Once the sales mananger brought pricin Our salesman, Mike Shuman was excellent. Knowledgable and professional. Mike did his best to help with pricing. Once the sales mananger brought pricing to the table, the experience began to change. The best deal was not brought to the table. He brought an arrogant attitude. Once he removed himself, Mike stepped in and helped us make a decision. More

by USCGPSU307 Verified Customer Verified Customer

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Bad taste s Let me start by saying our salesman was phenomenal. We bought a new40k Jeep the next morning yes the next morning . Wife gets up goes shows the family Let me start by saying our salesman was phenomenal. We bought a new40k Jeep the next morning yes the next morning . Wife gets up goes shows the family the Jeep breaks down yes with 60 miles on it . Yes they can’t control that a new Jeep would break down the next morning. But you might say the dealership would have a little compassion. We take to local Chrysler dealership. . Says can’t do nothing till Tuesday. It’s Thursday. . So I say great no car . I’m little upset at this point . Have it towed to jerry ulm at my cost of 70 dollars . Dealership a week later says nope can’t reimburse the 70 dollars . You would think under the circumstances of 60 miles on it and spending 40k the night before and just having a horrible start with Chrysler. Nope pretty much tough luck . What’s even sadder is the poor salesman offers to pay the 70 dollars himself . The guys on front line give so much but the managers seem to care less about the customer after the sale .Didnt get the promotion of yeti cooler . Also will be going into cancel the extended warranty this week. They didn’t take care of it with 60 miles I’m sure they won’t down the road . This review has nothing to do with the salesman he was great above and beyond his job .Its towards the bosses he went to to try to get approved. More

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Great service great people. Big Mike was the best salesman. He was polite and very informative and very personable. They had the Gladiator I was looking for and they gave me a gr Big Mike was the best salesman. He was polite and very informative and very personable. They had the Gladiator I was looking for and they gave me a great deal on my Wrangler I traded in. Bottom line was I a very satisfied and happy customer driving off Jerry Ulm's with my new 2020 Jeep Gladiator. More

by DAVELORI79 Verified Customer Verified Customer

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Worth the trip. I drove from Gainesville FL down to this dealership. Didn't disappoint. Overall pleasant experience. Mike shuman is about as friendly and understand I drove from Gainesville FL down to this dealership. Didn't disappoint. Overall pleasant experience. Mike shuman is about as friendly and understanding as they come. He even adhered to a deadline that I had. Literally took me 1hr to get the car I wanted. More

by jscoppock29 Verified Customer Verified Customer

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Great team No pressure from the time I walked in the door. The atmosphere was always positive and helpful with all the information needed. I would recommend thi No pressure from the time I walked in the door. The atmosphere was always positive and helpful with all the information needed. I would recommend this dealership to anyone. More

by Happy owner Verified Customer Verified Customer

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Great Experience I bought a 2019 Grand Cherokee Overland from Jerry Ulm dealership. Mike Shuman made it an easy process and pleasant experience. I felt like he gave me I bought a 2019 Grand Cherokee Overland from Jerry Ulm dealership. Mike Shuman made it an easy process and pleasant experience. I felt like he gave me the most reasonable deal. Thanks Mike! More

by sunrize4488 Verified Customer Verified Customer

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