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Mike Sorel
Mike Sorel at Gates GMC Nissan

Mike Sorel

Collision Center Manager

Gates GMC Nissan

143 Boston Post Road
North Windham, CT 06256

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4.6
6 Reviews
4.6

6 Reviews

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6 Reviews of Mike Sorel

December 17, 2025

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Employee Rating

I've bought two cars from this dealership and have had a good experience each time. I have had nothing but good experiences with both the sales force and the service team for the 5 years that I've been doi More

by Susan Hills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Florentino, Steve Blackmer

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Dec 19, 2025

Gates GMC Nissan responded

Thank you, Susan, for your wonderful 5-star review! ⭐ We truly appreciate your loyalty and trust over the past five years. It means a lot to hear that your experiences with both our sales team and service department at Gates Nissan and GMC have consistently been positive. Treating our customers with respect, honesty, and attentive listening is very important to us, and we’re glad that has shown throughout your car-buying and service visits. We look forward to continuing to serve you for many years to come!

December 13, 2025

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Employee Rating

I like the idea that I can go in and speak with Paul Bacon and the team and walk out 3 hours later with a new leased vehicle. More

by gsene33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Bacon, Matheus Canido, Steve Blackmer, Dan Bourget

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Dec 15, 2025

Gates GMC Nissan responded

Thank you for the 5-star review! We are so glad you enjoyed the convenience of working with Paul Bacon and the Gates Nissan team. Making the leasing process simple, efficient, and stress-free is always our goal, and it is great to hear you were able to drive away in your new leased vehicle in just a few hours. We truly appreciate your business and look forward to welcoming you back to Gates Nissan for all your future automotive needs! 🚗⭐

November 24, 2025

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Employee Rating

I simply can't say enough. Paul Mazza took care of every aspect of my car issue. He was more than helpful. I have complete trust in him. Eric in the collision area was very hel More

by jduffy2479
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Mazza, Steve Blackmer

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Dec 02, 2025

Gates GMC Nissan responded

We are thrilled to hear about your positive experience with our team. Our goal is always to provide exceptional service and it's great to know we exceeded your expectations. Thank you for trusting us with your car issue and for taking the time to leave a review.

April 26, 2025

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Employee Rating

No pressure sales. Relaxed environment. Ralph was great to work with as well as others I met throughout the process. I would highly recommend this dealership. More

by Big Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Clement, Paul Bacon, Chris Messier

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Apr 30, 2025

Gates GMC Nissan responded

Thank you for the fantastic 5-star review! We're so happy to hear you had a relaxed, no-pressure car buying experience with Ralph and the rest of our team. At Gates, we pride ourselves on providing a friendly, stress-free environment and outstanding service. Your recommendation means the world to us, and we look forward to helping you — and anyone you send our way — in the future!

November 27, 2024

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Straight forward, none of the usual nonsense I’ve encountered at other dealerships. Best of all, no pressure to upsell unneeded additions. More

by bob.woodward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Miner

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Nov 28, 2024

Gates GMC Nissan responded

Thank you, Bob Woodward, for your thoughtful review! 🌟 We’re thrilled to hear about your positive experience with Mark Miner and Mike Sorel. Providing straightforward, hassle-free service is what we strive for, and we’re glad it made a difference for you. No-pressure sales and focusing on what our customers truly need are core values at our dealership. Your feedback reinforces our commitment to delivering a smooth and honest car-buying experience. We appreciate your trust and look forward to serving you again in the future. Thanks for choosing us! 🚗✨

June 28, 2022

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Employee Rating

I've been coming to Gates for about twenty-five years. I see no reason to go anywhere else! More

by G Pappas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Clement, Chris Messier

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