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Mike Szafraniec
Mike Szafraniec at Volkswagen of Downtown Chicago

Mike Szafraniec | Page 15

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.6
283 Reviews
4.6

283 Reviews

Write a Review

283 Reviews of Mike Szafraniec

February 09, 2022

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Employee Rating

Adam Khamsot and the team @VW Downtown Chicago Service are the best! They take care of my Touareg as if it’s their own and keep it running like when it was new. Kudos to Bill Dolan for leading such a grea More

by imred5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Dolan, Adam Khamsot, Miguel Meza

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Feb 09, 2022

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad Adam and our team were able to help, and we hope to see you again!

February 09, 2022

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Employee Rating

We worked with Mike who was wonderful. He was attentive, informative, and was entirely transparent. More

by Jcerasuolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 09, 2022

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Mike and our team here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

February 07, 2022

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Employee Rating

Great service at a great price. Will always use this dealer for all service work and repairs. More

by ALAN.YAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado , Bill Dolan

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Feb 08, 2022

Volkswagen of Downtown Chicago responded

Thank you for your very kind review, Alan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

February 05, 2022

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Employee Rating

Excellent service and fantastic staff always meeting my needs and expectations. I am more than pleased More

by ZCRABBE8001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza

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Feb 06, 2022

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2022

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Employee Rating

Professionalism and very knowledgeable about the products. I appreciated the ease of the process and the time it took to complete the deal. More

by KIM.MILLSAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Newton, Preston Sokol, Shaun - sales and Nick R - finance

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Feb 04, 2022

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review, Kim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volkswagen of Downtown Chicago. Please don't hesitate to reach out if you need anything else.

February 03, 2022

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Employee Rating

Professionalism and very knowledgeable about the products. I appreciated the ease of the process and the time it took to complete the deal. More

by KIM.MILLSAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Newton, Preston Sokol, Shaun - sales and Nick R - finance

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Feb 04, 2022

Volkswagen of Downtown Chicago responded

Thank you, Kim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

February 02, 2022

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Employee Rating

Best service in Chicago, Montserrat was very helpful and professional. Very quick and easy service. More

by MOLVERA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Montserrat Garcia

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Feb 02, 2022

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

January 24, 2022

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Employee Rating

Even though the scheduler booked me for a time that was later than they normally take cars, the agent was accommodating enough to take care of me. He was very courteous and knowledgeable in answering the More

by THOMASBITTINGS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 24, 2022

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business, Thomas, and hope to see you again soon.

January 17, 2022

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Employee Rating

Great employees. Very customer centered. Higher priced on services due to location . Some coupons can lower price sometimes. More

by DONNA B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 18, 2022

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2022

Dealership Rating
Employee Rating

Szymon in parts was great! He helped me order my parts in a proffesional and timely manner. More

by Kaylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Szymon Szczypta

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Jan 12, 2022

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Szymon and our team, and we look forward to working with you again.

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