Mike Szafraniec
Mike Szafraniec at Volkswagen of Downtown Chicago

Mike Szafraniec | Page 17

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.6
283 Reviews
4.6

283 Reviews

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283 Reviews of Mike Szafraniec

October 13, 2021

Dealership Rating
Employee Rating

This was great service! And Mike provide service in manner that I expected. Great job! More

by WILLIS.WEBSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear Mike was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2021

Dealership Rating
Employee Rating

They always awesome when taking care of my car. Always Great staff and great service More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot

Oct 12, 2021

Volkswagen of Downtown Chicago responded

Thank you, Jackie, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 06, 2021

Dealership Rating
Employee Rating

Joanna she amazing Person and she help me thank you for everything. And she Very respectful More

by muhammad.tanbour
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete

Oct 06, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words for Joanna and our team, and for taking the time to leave us this wonderful feedback!

October 05, 2021

Dealership Rating
Employee Rating

I was way out of town, in Chicago, with a cracked wheel. They helped me out big time by trying to seal it with bead sealer. They took me without an appointment and didn’t charge me because no one was sure i More

by DJLITZAS96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for taking the time to leave us this great feedback and five-star rating!

October 05, 2021

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Employee Rating

Appreciate the great service from Miguel Meza and the rest of the team. Got everything I needed done including tracking down a replacement for a cracked taillight. More

by BRAD.WEILAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot, Miguel Meza

Oct 05, 2021

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us, Brad. We work hard to make sure our guests have a great experience. We will share your comments with Miguel and our team, and we look forward to working with you again.

October 04, 2021

Dealership Rating
Employee Rating

Friendly and efficient service. Mike was very helpful and responsive in letting me know my options. More

by KUSHAL.S918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Volkswagen of Downtown Chicago responded

We appreciate your business , Mike and our team looks forward to serving you again soon!

September 27, 2021

Dealership Rating
Employee Rating

Would highly recommend! Great service and communication from Mike about what was wrong and how quickly it could be fixed. More

by MOLLYSIDERYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad Mike and the team were able to help, and we hope to see you again!

September 27, 2021

Dealership Rating
Employee Rating

Was able to make a service appointment that works around my busy schedule. The service advisor was very knowledgeable and explained what work was required and performed. Estimated time for completion was fi More

by smg.s.s.cubfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

September 27, 2021

Dealership Rating
Employee Rating

This is my favorite VW dealership. I no longer live downtown, but I make the trip because I trust this dealership. More

by DAYONDENIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Meza

Sep 27, 2021

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

September 23, 2021

Dealership Rating
Employee Rating

I really appreciate John Sheehy’s help. He made it very easy for me to purchase the car I wanted and made it very flexible with my needs! I recommend this dealership! Staff is great and John made it a easy More

by janethchavez0827
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Sheehy, Frank Stanghellini

Sep 23, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We are thrilled that John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Volkswagen of Downtown Chicago!

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