Mike Szafraniec
Mike Szafraniec at Volkswagen of Downtown Chicago

Mike Szafraniec | Page 18

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.6
283 Reviews
4.6

283 Reviews

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283 Reviews of Mike Szafraniec

September 22, 2021

Dealership Rating
Employee Rating

Excellent service, minimum time waiting for check in or pick and Lyft to retrieve car Good job More

by llang944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2021

Dealership Rating
Employee Rating

Extremely professional staff. Nick Freeman made it happen. Nick took care of my needs. Great experience ! More

by MILES.KIMBERLY
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nick Freeman

Sep 21, 2021

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you, Kimberly. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

September 21, 2021

Dealership Rating
Employee Rating

Very satisfied with your service and friendly and professional service from Adam, my service advisor More

by davidcolliscpa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot

Sep 21, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 20, 2021

Dealership Rating
Employee Rating

Excellent service from Mike. Proffesional, courteous and prompt. Would reccomend to anyone requiring VW service. More

by greg1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Volkswagen of Downtown Chicago responded

Thank you, Greg, for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

September 20, 2021

Dealership Rating
Employee Rating

I can always count on these guys to do a great job on my car. If they fix their service times, it'd be perfect. More

by MUAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Volkswagen of Downtown Chicago responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volkswagen of Downtown Chicago!

September 15, 2021

Dealership Rating
Employee Rating

Miguel at service was great and very helpful. I only bring my VW PASSAT to VW of Downtown Chicago because of Miguel. I by pass 3 other VW dealerships because I’m tired of there BS Lies. More

by BEAR1509996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Luis Tinoco , Bill Dolan, Adam Khamsot, Miguel Meza

Sep 15, 2021

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. Miguel and strive to make sure that all of our customers leave happy, and it's great to hear about your service experience here at Volkswagen of Downtown Chicago.

September 15, 2021

Dealership Rating
Employee Rating

Mike handled everything for me and was professional from start to end. Even when I was frustrated. Thanks mike! More

by BC1JOS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2021

Dealership Rating
Employee Rating

Customer service managers are outstanding - super friendly, knowledgable, and accomodating. However, docking a star because cars get backed up - Took me 30 minutes to drop off car and waited 20 minu More

by CHAD.NORWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado

Sep 14, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volkswagen of Downtown Chicago. We do apologize for the wait and thank you for your patience. Please don't hesitate to reach out if you need anything else.

September 13, 2021

Dealership Rating
Employee Rating

The service was excellent! Kudos to Mike Szafraniec for going the extra mile and thoroughly explaining all that was involved with my service and arranging my transportation, all the while being pleasant & More

by msmick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Volkswagen of Downtown Chicago responded

Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

September 13, 2021

Dealership Rating
Employee Rating

The service is very good Everything was explained prior to the drop off and service completed on time without delay. More

by JEFFREYGAULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

Volkswagen of Downtown Chicago responded

Jeffrey, We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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