Mike Szafraniec | Page 20
Sr Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
283 Reviews
Write a Review283 Reviews of Mike Szafraniec
August 19, 2021
Excellent service. It is a pleasure to work with Mike Szafraniec, with whom I've worked with in the past He is knowledgeable regarading the needs of the car, he keeps me informed along the way, and, I th Szafraniec, with whom I've worked with in the past He is knowledgeable regarading the needs of the car, he keeps me informed along the way, and, I think, he understands my relationship to my car. Thank you, Sara More
August 18, 2021
Mike was very helpful and very pleasant to work with. His customer service is outstanding. The dealership was very accommodating to my time frame for having the work completed. customer service is outstanding. The dealership was very accommodating to my time frame for having the work completed. More
August 10, 2021
Scheduling service was simple and my customer service rep, Mike, explained what was needed, provided the details and offered me choices regarding when and what to do right now. Excellent service. rep, Mike, explained what was needed, provided the details and offered me choices regarding when and what to do right now. Excellent service. More
August 04, 2021
Awesome Service Dept!! Was in an out earlier than expected! My Atlas was Cleaned up and waiting for me. Always happy to stop bye the Dealer. Top notch Dealer!! Mike Z GM stopped by to make sure ever expected! My Atlas was Cleaned up and waiting for me. Always happy to stop bye the Dealer. Top notch Dealer!! Mike Z GM stopped by to make sure everything was going well!! Thanks to everyone who helped get my 2021 Atlas back on the road. More
Other Employees Tagged: Michael Zafiriou, Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete, Mark Newton, Frank Stanghellini
August 02, 2021
The customer service given was mediocre! I worked with Mike usually and was very disappointed that didn’t have the chance to work with him. His service was fantastic! Embuerto service was lacking I had to Mike usually and was very disappointed that didn’t have the chance to work with him. His service was fantastic! Embuerto service was lacking I had to call him several times for an update and to pick up my car. More
Other Employees Tagged: Herberto Delgado
August 02, 2021
My personal items were taken out of my glove box. Very saddened and disappointed. Unprofessional and the manager BILL never did call me back. My belongings should never have been touched or taken. saddened and disappointed. Unprofessional and the manager BILL never did call me back. My belongings should never have been touched or taken. More
Other Employees Tagged: Herberto Delgado , Adam Khamsot
July 22, 2021
Wonderful experience and lovely staff! They explained everything thoroughly and answered all my questions. Very smooth process and I would recommend them to everyone I know. everything thoroughly and answered all my questions. Very smooth process and I would recommend them to everyone I know. More
Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete
July 19, 2021
My car was service there and Mike in the service dept. was awesome. He was very informative, precise, helpful and patient when explaining everything about my car. When i do bring it back for service again was awesome. He was very informative, precise, helpful and patient when explaining everything about my car. When i do bring it back for service again. Mike will be my guy:). More
July 13, 2021
They were cool and very helpful. The service department did everything under the sun to make sure I was satisfied. A few bumps was came upon but we were able to get over those with ease. did everything under the sun to make sure I was satisfied. A few bumps was came upon but we were able to get over those with ease. More

