Mike Szafraniec
Mike Szafraniec at Volkswagen of Downtown Chicago

Mike Szafraniec | Page 25

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.6
283 Reviews
4.6

283 Reviews

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283 Reviews of Mike Szafraniec

February 11, 2021

Dealership Rating
Employee Rating

Great experience- everyone was extremely helpful, detailed and transparent. The customer service goes above and beyond by providing car service and they also were quick in repairs More

by KORINNECOLLIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete

Feb 11, 2021

Volkswagen of Downtown Chicago responded

Thank you, Korrine, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 10, 2021

Dealership Rating
Employee Rating

Great service. In and out dropping off my car and picking it up. They even washed it for me. Will be happy to go back to for any issues that may arise. More

by FABRE.ISAIAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Volkswagen of Downtown Chicago responded

Thank you, Isaiah! We appreciate your business and our service team looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

February 08, 2021

Dealership Rating
Employee Rating

Very happy with the service dpt of this dealer. Clear explanations of what was to be performed in my car. Mike was also very friendly More

by eumartinezb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 08, 2021

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your great feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike, and our team, thank you!

February 05, 2021

Dealership Rating
Employee Rating

I had a issue with a part(s) on my car and Cameron with the help of the Service Department inspect and service my car in such fine fashion! More

by WILLIS.WEBSTER2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado

Feb 05, 2021

Volkswagen of Downtown Chicago responded

Thank you, Willis, for the kind words for our service department! We look forward to sharing your compliments with Cameron and our service team. Please don't hesitate to let us know if we can be of further assistance.

January 20, 2021

Dealership Rating
Employee Rating

Great customer service. Great team to deal with. Vehicle is always in great hands when I bring vehicle for service. Keep up the great work. More

by SERVANDOLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete

Jan 20, 2021

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volkswagen of Downtown Chicago!

January 11, 2021

Dealership Rating
Employee Rating

Every time the guys at the service are super nice and attentive.They always offer you a lift to get home and come back.They offer you discounts in service labour l! More

by GEORGIANA.DRAGHICI88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco , Miguel Meza, Gerardo Negrete

Jan 11, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review, Georgiana! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volkswagen of Downtown Chicago. Please don't hesitate to reach out if you need anything else.

January 09, 2021

Dealership Rating
Employee Rating

Best dealership in Chicago! Excellent customer service! The service department guys are great! The car sales people are great! The finance guy is great! I love this location! More

by dnsevents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete

Jan 09, 2021

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

January 04, 2021

Dealership Rating
Employee Rating

Great and thorough service. Dropped off my car in the morning and received it back same day. Very quick and efficient which was highly appreciated. More

by SILVIAMUNOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2020

Dealership Rating
Employee Rating

Those guys are always very helpful. They always give me discount. For my last service: oil change/rotors and break pads, I got free windshield wiper. More

by NERO198311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete

Dec 29, 2020

Volkswagen of Downtown Chicago responded

We appreciate your business and our team looks forward to serving you again soon!

December 25, 2020

Dealership Rating
Employee Rating

Very professional and friendly stuff Excellent service , Very professional and friendly stuff Excellent service , I'm very happy with this dealer after service car is always like new Adam Khamsot is ve More

by Saud Mrkulic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete

Dec 27, 2020

Volkswagen of Downtown Chicago responded

Saud, Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad Adam was able to help, and we hope to see you again!

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