Mike Szafraniec
Mike Szafraniec at Volkswagen of Downtown Chicago

Mike Szafraniec | Page 24

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.6
283 Reviews
4.6

283 Reviews

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283 Reviews of Mike Szafraniec

March 30, 2021

Dealership Rating
Employee Rating

All great workers everyone seem to love their job and know how to do it well everyone was well experienced and knowledgeable great service great people all around I give it five stars More

by SABIAN227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete

Mar 30, 2021

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic review with our team!

March 30, 2021

Dealership Rating
Employee Rating

Chris Smith my salesperson was AWESOME👍He walked me through process with a lot of knowledge about vehicle that I think was cool also. Good Man. More

by keithdavis860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith , Bill Dolan, Nick Hernandez, Mark Newton

Mar 30, 2021

Volkswagen of Downtown Chicago responded

Thank you, Keith! Congratulations on your new vehicle! Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

March 17, 2021

Dealership Rating
Employee Rating

Angie my sales person was great.. above and beyond!Tracy Angie my sales person was great.. above and beyond! Tracy the manger was also great Finance guy was good, push the extras on you. Service was a wh More

by jondraper3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg, Herberto Delgado , Bill Dolan, Nick Hernandez, Mark Newton, Tracy Wilson

March 17, 2021

Dealership Rating
Employee Rating

Despite the flaws in the car that made it impossible for them to complete their job of attaching the two hitch (2021 model error), the service was great and they were very fast and nice about it all. More

by vincent.j.velasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Herberto Delgado, Luis Tinoco , Bill Dolan, Adam Khamsot, Rich Marsili, Miguel Meza, Gerardo Negrete, Tracy Wilson

Mar 17, 2021

Volkswagen of Downtown Chicago responded

Vincent, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2021

Dealership Rating
Employee Rating

everything from first contact, pick up and delivery was fine courteous service , kept me informed on progress and what service had to be completed. excellent. More

by GLENNRODE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Volkswagen of Downtown Chicago responded

Glenn, Thank you for taking the time to share your feedback with us. Mike and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

March 08, 2021

Dealership Rating
Employee Rating

Pleasant got me most of what I was Looking for no huge issues or complaints. Just purchased so we will continue to see how it goes. More

by msbrittanyr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith

Mar 08, 2021

Volkswagen of Downtown Chicago responded

Brittany, Thank you so much for choosing Volkswagen of Downtown Chicago! Congrats on your new purchase, and let us know if Chris or Mike can be of any more assistance!

March 01, 2021

Dealership Rating
Employee Rating

The check in was good and convenient. The information I was given from parts was soooo wrong that I almost had to reschedule yet again. More

by GLORIARWASHINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 22, 2021

Dealership Rating
Employee Rating

Loved the organization of the service dept. The overall customer service of THIS dealership is superb.. Need to offer car rental to all patrons.. THANK YOU!! More

by COMMISSIONEDONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2021

Dealership Rating
Employee Rating

Excellent team, outstanding staffs and superb services! It has always been a joy to come back to the Downtown VW Service for anything that I need, from maintenance (oil change, etc) to any other minor issu More

by KLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco

Feb 22, 2021

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2021

Dealership Rating
Employee Rating

Volkswagen of Downtown Chicago always provides fast service, has a helpful and knowledgable staff, and regularly calls with updates on the status of my vehicle. More

by MICHAEL.P.BEEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Volkswagen of Downtown Chicago responded

Thank you, Michael, for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

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