Mike Szafraniec
Mike Szafraniec at Volkswagen of Downtown Chicago

Mike Szafraniec | Page 26

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.6
283 Reviews
4.6

283 Reviews

Write a Review

283 Reviews of Mike Szafraniec

December 21, 2020

Dealership Rating
Employee Rating

Mikes was a pleasure to deal with in the service department. He didn't make me feel overly pressured to get extra services done, as I often encounter at other dealerships. More

by BENJAMIN.KEIGLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Volkswagen of Downtown Chicago responded

Thanks, Benjamin, for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

December 11, 2020

Dealership Rating
Employee Rating

Great service. Very quick and responsive service. Service advisor gave very detailed information on what was recommended and done to vehicle. I would recommend location. More

by MEILMOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volkswagen of Downtown Chicago. Please don't hesitate to reach out if you need anything else.

December 10, 2020

Dealership Rating
Employee Rating

They took care me right away. From the moment they picked up the phone to when I brought in my car everyone was very welcoming and kind. Great Service. More

by LAZUCENA2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco , Gerardo Negrete

Dec 11, 2020

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

December 10, 2020

Dealership Rating
Employee Rating

Great customer service!!!!!!! They attended to every issue that I had! I highly recommend this location!!!! Also very clean location! Thank you for being that way!!! More

by JZLJONES1755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete

Dec 10, 2020

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 08, 2020

Dealership Rating
Employee Rating

Mike was genuine and great in conversation elaborating on what was done and needed. I would most definitely do more business with him in the future. More

by DAVID.ESPINOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Volkswagen of Downtown Chicago responded

Thank you, David, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 05, 2020

Dealership Rating
Employee Rating

I am a very senior citizen with a pretty much trouble free vehicle. Whatever maintenance I've done has been quick and reliable. I adore my VW! P. Blake More

by PENELOPEBLAKE
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete

Dec 06, 2020

Volkswagen of Downtown Chicago responded

Thank you, Penelope, for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2020

Dealership Rating
Employee Rating

Truly exceptional service! My first time visiting this garage. Processing was super efficient, great communication and updates. Primary reason was for repairs due to a recall but the team team took the ti More

by Vlad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Volkswagen of Downtown Chicago responded

Vlad, Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2020

Dealership Rating
Employee Rating

Great customer service and follow up to ensure everything was done satisfactory. No pressure approach was greatly appreciated and flexibility with schedule was great. I‘ll recommend vw downtown to anyone More

by CHUCKP9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot

Oct 16, 2020

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2020

Dealership Rating
Employee Rating

I have not dealt with as friendly or capable a car dealership in the last few decades! These guys took their time, knew their stuff, and got me out of there with a great new car in half the usual tim More

by mick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza

Oct 15, 2020

Volkswagen of Downtown Chicago responded

Mick, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 14, 2020

Dealership Rating
Employee Rating

The service department at VW is always extremely knowledgeable, professional and friendly. They are also quick and take the time to explain everything and make sure to ask detailed questions about a More

by DARIENALEXANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza

Oct 14, 2020

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

...
26
...

Dealership Inventory (356 Vehicles)

new 2026 Volkswagen Atlas Cross Sport car, priced at $44,612
2026 Volkswagen Atlas Cross Sport
new
pure gray exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta car, priced at $25,599
2026 Volkswagen Jetta
new
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Jetta car, priced at $23,822
2026 Volkswagen Jetta
new
Pure White exterior
Automatic
Front-wheel Drive
used 2022 Volkswagen Taos car, priced at $18,913
2022 Volkswagen Taos
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
used 2023 Mazda CX-30 car, priced at $23,412
2023 Mazda CX-30
used
Snowflake White Pearl Mica exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Taos car, priced at $33,846
2026 Volkswagen Taos
new
Monument Gray w/Deep Black Roof exterior
Automatic
All-wheel Drive