Mike Szafraniec | Page 4

Excellent service for my van. I was on a road trip in my van from Germany and broke a belt. They sourced a part that was for a van not sold in America. And got me back on the roa I was on a road trip in my van from Germany and broke a belt. They sourced a part that was for a van not sold in America. And got me back on the road!!! More

Report | Print

My recent service experience was perfect. I scheduled a visit for annual maintenance and an auto recall inspection. They anticipated 2 to 3 hours of service time and they achieved it. They co I scheduled a visit for annual maintenance and an auto recall inspection. They anticipated 2 to 3 hours of service time and they achieved it. They completed everything and went over what was completed. Smooth experience and no hassle. More

Report | Print

Great workers, great service great patience a very nice waiting area with free coffee and comfortable waiting area with free coffee and comfortable More

by SCOTT Verified Customer Verified Customer

Report | Print

Convenient location downtown, staff are helpful and friendly, they made a disappointing offer on the sale of my car but made it competitive when pressed. friendly, they made a disappointing offer on the sale of my car but made it competitive when pressed. More

by brune Verified Customer Verified Customer

Report | Print

Excellent service and beautiful facility. ...they have a premium shop and it shows that they care about the clients ...they have a premium shop and it shows that they care about the clients More

Report | Print

Mike is your best person, please not that. He deserves to be a more senior staff beleive it or not. I had a wonderful experience with him when I came for my VW tiguan service. He takes care of He deserves to be a more senior staff beleive it or not. I had a wonderful experience with him when I came for my VW tiguan service. He takes care of his customers way more than just his work. As vw customer I would highly recommend he should be promoted to higher post or given good incentives. More

by AVIN1587 Verified Customer Verified Customer

Report | Print

What makes the dealership wonderful are the workers, Mike was definitely very nice in both the times I’ve serviced my vehicle. was definitely very nice in both the times I’ve serviced my vehicle. More

by LEONELANUNEZ Verified Customer Verified Customer

Report | Print

I was given an estimate to fix my car (shuddering a bit when driven before it was really warmed up) and they said my transmission and the computer was done and it would cost 21k to fix. 21k for a car I pai when driven before it was really warmed up) and they said my transmission and the computer was done and it would cost 21k to fix. 21k for a car I paid 10k for. I took it to a transmission specialist and he said nothing was wrong with the transmission and the car was desperately low on oil. I will never take my car to these wankers again. More

by malina_sc Verified Customer Verified Customer

Report | Print

This dealership is very clean, modern and everyone I came in contact with was very friendly. Mike is simply the BEST employee I’ve conversed with. He is very knowledgeable and patient with customers. in contact with was very friendly. Mike is simply the BEST employee I’ve conversed with. He is very knowledgeable and patient with customers. More

by LAlexander749 Verified Customer Verified Customer

Report | Print

Mike Szafraniec was simply fantastic! He immediately explained that the day was booked tight, and I would probably have a four-hour wait until my car could be fixed, so he suggested I ge He immediately explained that the day was booked tight, and I would probably have a four-hour wait until my car could be fixed, so he suggested I get lunch, return in two hours, and wait for my car to be serviced. He checked in with me while I waited, and once the work was completed, he carefully and clearly explained what issues needed attention and approximately when. I can’t say enough about Mike’s friendliness and professionalism. I plan to return to Downtown Volkswagen precisely BECAUSE of Mike Szafraniec! More

by clynnbruce Verified Customer Verified Customer

Report | Print