Mike Taylor | Page 12

Mike Taylor from Royal Moore Toyota has to be the best service advisor I have had the pleasure of working with. Every time my truck is there for a service, he keeps me informed every step of the way. I am service advisor I have had the pleasure of working with. Every time my truck is there for a service, he keeps me informed every step of the way. I am never left guessing about my truck. He is personable, knowledgeable, and kind. I will continue to go to Royal Moore and work with Mike. Never a bad experience! More

Report | Print

I would just love to say I’m never disappointed when I bring my car in for service, the whole team is always friendly and ready to help I appreciate this dealership and always seeing a friendly faces I’ve bring my car in for service, the whole team is always friendly and ready to help I appreciate this dealership and always seeing a friendly faces I’ve worked with about all the advisor here so thank you Caroline, Emily , Kaiden , Tristen and the whole rest of the team you guys are awesome keep it up ! I’ll continue to tell everyone to come here for service More

Report | Print

I had the pleasure of working with Mike Taylor during my recent visit to Royal Moore, and I couldn't be more impressed with the level of professionalism and care I received. From the moment I walked in, Mik recent visit to Royal Moore, and I couldn't be more impressed with the level of professionalism and care I received. From the moment I walked in, Mike greeted me warmly and made the entire service process seamless. They took the time to explain the issues with my vehicle in detail and provided clear, transparent pricing. I never once felt rushed or pushed into unnecessary services, which I truly appreciated. The communication was excellent, and they kept me updated throughout the process, ensuring I knew exactly what was happening with my car. What stood out the most was how Mike went above and beyond to ensure I was completely satisfied with the service. Their attention to detail and commitment to customer satisfaction were evident in every step of the process. I highly recommend Mike and Royal Moore for anyone in need of car service. You’ll be in good hands, and it’s clear they truly care about their customers! In my 25+ years of working on cars working at a dealership and being a customer while getting work done on my cars, Mike has BY FAR been the best service writer I've had the pleasure of working with. He's thoughtful, helpful and actually CARES about the customer's needs. This has beome less and less important over the years in the car industry and it is absolutely refeshing to see that there are still some out there who do put the customer first and trully care while doing so. Thank you again Mike! You have made a customer for life with any Toyota needs that may arise in the future and will be brought to Royal Moore because of your service. More

Report | Print

Excellent service , came in for a check up left with my car feeling brand new And was greeted with a smile full of positive energy. car feeling brand new And was greeted with a smile full of positive energy. More

Report | Print

Caroline did a good and was friendly and professional. She got me an uber too so I could go to the gym while waiting for my Tacoma maintenance. Thank you very much! She got me an uber too so I could go to the gym while waiting for my Tacoma maintenance. Thank you very much! More

Report | Print

Mike helped me get my windshield replaced. It was quick and painless and he was very respectful It was quick and painless and he was very respectful More

Report | Print

wanted to take a moment to express my sincere appreciation for the exceptional service you provided during my recent visit to Royal Moor Toyota. Your professionalism, expertise, and courteous dem appreciation for the exceptional service you provided during my recent visit to Royal Moor Toyota. Your professionalism, expertise, and courteous demeanor made the experience truly outstanding. Thank you again for your dedication to customer satisfaction. More

Report | Print

This is my second visit to this dealership and this time I got to stay and wait for my car since it was a routine appointment. I had my oil changed, tires checked and filled, and a cosmetic piece from the r I got to stay and wait for my car since it was a routine appointment. I had my oil changed, tires checked and filled, and a cosmetic piece from the roof rack put back in its place in under an hour. I loved the waiting area and everyone there. I had such a positive experience! More

Report | Print

Great service & fast. Comfortable & relax lobby . Nice guys at the front desk. And good team to maintain the vehicle. Comfortable & relax lobby . Nice guys at the front desk. And good team to maintain the vehicle. More

Report | Print

It’s never a bad experience coming to here everyone is always kind and the dealership is clean I also love the new vending machines keep up the good work everyone always kind and the dealership is clean I also love the new vending machines keep up the good work everyone More

Report | Print