Mike Taylor | Page 8

My recent service appointment was for a recall checkup and regular maintenance and Mike was on top of it. From the time I pulled up to the bay to setting up a ride for me home and follow calls for updates and regular maintenance and Mike was on top of it. From the time I pulled up to the bay to setting up a ride for me home and follow calls for updates made the experience 10x better than my very first appointment. More

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Mike has always been efficient and professional. He always has a great attitude and very knowledgeable about our vehicle. We usually always go to him as the service he provides. We absolutely love w He always has a great attitude and very knowledgeable about our vehicle. We usually always go to him as the service he provides. We absolutely love whether he’s dealing with me or my husband. More

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Kaden was kind and efficient. He’s not who I usually work with but I had the same great service with him. My oil change took less than 30 minutes and he went over everything on my He’s not who I usually work with but I had the same great service with him. My oil change took less than 30 minutes and he went over everything on my checklist. It was something I was avoiding and he made it so easy and enjoyable. More

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Everyone is so pleasant and welcoming. That aspect is why I am happy to have my car serviced here. The timelines are kept, and if there is a difference we get explanations. Commun That aspect is why I am happy to have my car serviced here. The timelines are kept, and if there is a difference we get explanations. Communication is excellent Thank you all. You are appreciated!! More

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Excellent service and great salespeople I recommend this dealership to anyone who is looking for a Toyota! dealership to anyone who is looking for a Toyota! More

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I couldn't be happier with Mike Taylor. He pulled a rabbit out of a hat for me (and my car). He saved me time and an extra trip back to the dealership...plus...he's really nice. I listen He pulled a rabbit out of a hat for me (and my car). He saved me time and an extra trip back to the dealership...plus...he's really nice. I listened to him on the phone with another customer and he is always professional, friendly, and efficient. Also, I drive out of my way because Royal Moore is hands-down the best Toyota dealership in our geography. More

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In my 60+years owning automobiles I’ve never dealt with a more conscientious and honest service advisor than Mike Taylor at Royal Moore Toyota. more conscientious and honest service advisor than Mike Taylor at Royal Moore Toyota. More

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Scott made the car buying process stress-free and smooth. I will use Royal Moore again! I will use Royal Moore again! More

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Mike Taylor is an amazing Service Advisor. He helped me to get my car fixed when another dealership would not do it. He worked with the Engagement Center to make sure that I got my car fixed He helped me to get my car fixed when another dealership would not do it. He worked with the Engagement Center to make sure that I got my car fixed, and that I did not have to pay for the full repair out of my pocket, but that Toyota paid for most of the repair as it should have been done by the other dealership. Mike kept fighting for me to get this repair and did not back down, and followed up with me throughout this process. Royal Moore Toyota and Mike Taylor are a great team, and I will always have my car serviced with them. More

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My vehicle service appointment went great. The service was above and beyond, and my vehicle is now up to date. Thank you for your guys service. The service was above and beyond, and my vehicle is now up to date. Thank you for your guys service. More

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