Mike Urbania | Page 53

Customer Service - Overall Experience At Klaben I found exactly what I wanted thanks to Mike Urbania. His professional experience and knowledge combined with his friendly approach immediat At Klaben I found exactly what I wanted thanks to Mike Urbania. His professional experience and knowledge combined with his friendly approach immediately revealed my needs. In a way he knew better and before me what I wanted and why I wanted it! And of course found and finally offered me the better possible choice. A car that suits my style, my taste and most of all my wallet! Thank you very much Mike! More

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Superb Satisfaction Mike Urbania#1 My husband and myself has known Mike Urbania at Klaben Ford, for 33yrs. I have purchased 6 vehicles from them over the years. There was times that I My husband and myself has known Mike Urbania at Klaben Ford, for 33yrs. I have purchased 6 vehicles from them over the years. There was times that I was at odds with Mr Urbania because things I thought wasn't fare. later to find out that I was wrong. he always maintained the professionalism and respect of his customers. His treatment was always the same with all his customers then and now. This is why we have always maintained the respect and love we have for Mr Urbania!!! He is the diamond in the ruff to Mr. Mike Klaben and he his truly blessed to have met and employed#1 salesman!!! Mike Urbania!!! Love Mr. & Mrs Cecil H. Miller Jr. & Family More

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Awesome experience No matter if I am buying new or used Mike treats me the same every time.. With respect and urgency.. I have dealt with Mike Urbania for over 20 years No matter if I am buying new or used Mike treats me the same every time.. With respect and urgency.. I have dealt with Mike Urbania for over 20 years there isn't anyone better... More

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Awesome job I had the best experience with Mike he made the deal so easy for for me and was very easy to work with . Mike and Rich answered any questions I had an I had the best experience with Mike he made the deal so easy for for me and was very easy to work with . Mike and Rich answered any questions I had and was very knowledgeable of the vehicle I bought. I would highly recommend them and I will be back when I'm ready for a new car again . They did an amazing job with everything and I'm very happy . Thank you More

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Not the typical car dealer We have now purchased our 6th vehicle from Klaben Ford of Warren. Most people dread the experience of buying a car from a dealer. I can honestly say m We have now purchased our 6th vehicle from Klaben Ford of Warren. Most people dread the experience of buying a car from a dealer. I can honestly say my wife and I used to feel that way too until we started dealing with Mike Urbania a long time ago, as well as the service team at Klaben. After each purchase that we've made there, we have never felt like we were just taken advantage of and Mike never tried to push a car on us that was beyond our means. He simply just wanted us to be comfortable and happy with our purchase. He knows every single detail and feature to each and every one of their cars and took the time to educate us and show us how to utilize each and every one of them. This is a good team of people to deal with when it comes to purchasing a car. From Mike to Nick in finance (that gives great grill cooking tips as well) to Bill and Karl in service, it's just a good group of people that appreciate their customers and that will go the extra mile to keep you happy. More

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Excellent Service! Mike was very patient with me while helping me choose a car. Very friendly and professional. Would recommend this dealership to friends and family, ve Mike was very patient with me while helping me choose a car. Very friendly and professional. Would recommend this dealership to friends and family, very happy with my purchase. More

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super pleased with the staff I felt they were very honest and helpful in putting me in the vehicle that I was looking for. I found the staff to be friendly and inviting , answer I felt they were very honest and helpful in putting me in the vehicle that I was looking for. I found the staff to be friendly and inviting , answering any questions or concerns that I had . Mike Urbania is excellent at his job and works hard on getting you the deal that you need . Mike and Mr.Klaben have always treated me with respect and courtesy over the last 24 years that I have been dealing with them. I have never had a bad experience there. I have great respect for the dealership and staff ! More

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Simply the best Klaben is simply the best dealer in the area. I have been dealing with Mike Urbania and Mike Klaben for almost thirty years. They are courteous and st Klaben is simply the best dealer in the area. I have been dealing with Mike Urbania and Mike Klaben for almost thirty years. They are courteous and straightforward. The service department is great, even if you just drop in. I would not go anywhere else More

by JUNEDRENNEN Verified Customer Verified Customer

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Satisfied customer I adore my car dealer Mike Urbania! He's sold us 3 Fords already. Bought 2 without even a test drive that's how much I love him! Couldn't have a nicer I adore my car dealer Mike Urbania! He's sold us 3 Fords already. Bought 2 without even a test drive that's how much I love him! Couldn't have a nicer more thorough sales associate! More

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Excellent after visiting Sweeney and several others they were not able to make it happen finally Mike was able to get the deal done and my wait time was not eve after visiting Sweeney and several others they were not able to make it happen finally Mike was able to get the deal done and my wait time was not even 30 minutes I was in and out with a car excellent service More

by timothynwg Verified Customer Verified Customer

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