Mike Urbania | Page 54

What a great experience! Mike was such a pleasure to work with. He answered all my questions sometimes the same one more than once! I dreaded getting another car because I wa Mike was such a pleasure to work with. He answered all my questions sometimes the same one more than once! I dreaded getting another car because I was used to my Taurus. I talked about an Escape then debated between an Escape and a car. I am so glad Mike helped me make the decision to get the Escape. It is wonderful! Mike reviewed the workings of the car with me and he was very detailed and I felt confident when I drove off More

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Friendly and easy Never felt pressured, honest answers and easy to work with. The paperwork was ready when I went to pick the car up and Mike was very helpful in explai Never felt pressured, honest answers and easy to work with. The paperwork was ready when I went to pick the car up and Mike was very helpful in explaining all the vehicle features, More

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Enjoyable and no pressure. Would you use these words to describe your car buying experience? Well, that's exactly how it is when you deal with Mike Urbania at and no pressure. Would you use these words to describe your car buying experience? Well, that's exactly how it is when you deal with Mike Urbania at Klaben in Warren. Mike took his time to answer all my questions and worked hard to get me the price and payment that fit my budget. I couldn't imagine going anywhere else or dealing with anyone else. Yes an enjoyable and no pressure experience. Thanks Mike!! More

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Awesomeness Mike always finds a way to get me what I want, when I want it for the amount I want to spend. This is the 10th car I have purchased from Mike Urbania Mike always finds a way to get me what I want, when I want it for the amount I want to spend. This is the 10th car I have purchased from Mike Urbania More

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Best experience buying a car ever Normally buying a car is very stressful, this was a great experience. Both Jeff and Mike made the process quick and painless. They were very friendly Normally buying a car is very stressful, this was a great experience. Both Jeff and Mike made the process quick and painless. They were very friendly and answered any question I had. The car was great and financing was quick and easy. They did a great job explaining all my options and I left with the car of my choice . Best experience, would recommend these guys and the dealership to everyone. Thanks.... Dave Osman More

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Always a great experience - Highest recomendation Always an outstanding experience with this dealership. I travel 40 miles from western PA to work with them. Well worth the trip. They are far bette Always an outstanding experience with this dealership. I travel 40 miles from western PA to work with them. Well worth the trip. They are far better than any dealership in my area. Honest, no hassles, FAST and very helpful. Large selection. Get me in and out quickly. Several cars over the last 10 years. I would highly recommend them to anyone. More

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Fabulous service Mike Urbania provided exceptional above and beyond customer service! We would never go to anyone else. We have confidence and peace of mind buying Mike Urbania provided exceptional above and beyond customer service! We would never go to anyone else. We have confidence and peace of mind buying from Mike. He always listens to our needs, financial in particular and goes to great lengths to find what we need at the price we can afford. More

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very good service i have used them for many years an had no problems an will contiue to use them to serivice our fleet of trucks they keep our best intrest in mind an o i have used them for many years an had no problems an will contiue to use them to serivice our fleet of trucks they keep our best intrest in mind an our trucks travel all over with no breakdowns More

by ODMF46 Verified Customer Verified Customer

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Service at its Best! Klaben team are all on the same page, very difficult to find in any business these days. From the Top to every Klaben employee, you can see a customer Klaben team are all on the same page, very difficult to find in any business these days. From the Top to every Klaben employee, you can see a customer commitment to satisfy. As a family that own several Klaben vehicles, we have never felt we were being sold. We tell what our needs are and they amazingly deliver! More

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Better and Better I have purchased many vehicles over the last 25 years from Klaben Ford, It gets easier and better with each experience. The Klaben family definitely i I have purchased many vehicles over the last 25 years from Klaben Ford, It gets easier and better with each experience. The Klaben family definitely invests to keep up with the technology and service and the trending needs for the customers. But overall it is just a nice place to buy a vehicle. I have dealt with the same sales person for the last 25 years and he is remarkable, professional and trustworthy. More

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