Mike Waddle

I came in for an estimate on January 5, 2026, because an Illinois Tow Truck driver's side door opened and hit my driver's side mirror, which cracked the plastic. The Illinois Dept of Transportation require Illinois Tow Truck driver's side door opened and hit my driver's side mirror, which cracked the plastic. The Illinois Dept of Transportation requires two estimates and takes forever to pay for an accident that was their fault. Anyway, the young man who did the estimate quoted $517.49 for parts and labor. When I brought it to Ford after receiving a check for that amount from IDOT three months later, Mike Waddle found that the young man who wrote the estimate was incorrect. However, thank you, Mike, for standing by the original quote. It is good to know that there are still some companies that are honest and trustworthy. Thanks, Mike! More

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I can’t recommend AH any more highly. The folks at Arlington Heights are truly the best in the business. As a lifelong customer, they remember my name, care about me, and find the right f The folks at Arlington Heights are truly the best in the business. As a lifelong customer, they remember my name, care about me, and find the right fit for my life. Make AH Ford, your next place for a new car! More

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Very friendly people working at Arlington Heights Ford they explain everything very well and listen to our concerns. they explain everything very well and listen to our concerns. More

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I recently brought my vehicle in for service, and the entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. H entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. He kept me updated throughout the process, made everything easy to understand, and had my car back to me running perfectly. Everyone I interacted with was friendly, honest, and genuinely focused on making sure I felt confident about the work being done. It’s rare to find a service department that’s this efficient and customer‑focused. I’ll definitely be returning here for any future maintenance or repairs — highly recommend! More

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Job well done. Was able to get oil change done and to use my points. Was able to get oil change done and to use my points. More

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We have been using Arlington Heights Ford since 2005 and have always been satisfied with both the sales and service dept. have always been satisfied with both the sales and service dept. More

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I dealt with Mike Waddle and he did an awesome job. He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forwar He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forward to going back again with my next oil change. More

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Mike Waddle of the Service Department was very thorough, professional and helpful. He was very clear about my service options and their costs. professional and helpful. He was very clear about my service options and their costs. More

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This is my seventh purchase from Steve Ursin at Arlington Heights Ford, and as usual it was a pleasure able experience. Heights Ford, and as usual it was a pleasure able experience. More

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The team was upfront and transparent on how long my repair was going to take, so I would not be without my vehicle too long. Appreciate all the updates repair was going to take, so I would not be without my vehicle too long. Appreciate all the updates More

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