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Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 18

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
533 Reviews
5.0

533 Reviews

Write a Review

533 Reviews of Mike Waddle

March 22, 2023

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Employee Rating

The service department was helpful and respectful. Highly recommend this dealership for your service needs. More

by bobbyberk
Recommend Dealer
Yes
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Mar 24, 2023

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

March 15, 2023

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Employee Rating

As always, Mike & the team took care of us in a timely fashion and let us know as soon as the vehicle was ready for pick up. More

by kpalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

March 14, 2023

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Mike Waddle made sure that my needs were addressed. I couldn't have asked for a better person on the other end of the line to help me. Kudos to him for making my experience that much better. More

by Zbruno666
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Recommend Dealer
Yes
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Mar 17, 2023

Arlington Heights Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

March 10, 2023

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Employee Rating

We switched shops a couple years ago and quickly found it was the best decision we could have made. Mike & his team are very knowledgeable, helpful, prompt and accommodating. As long as I am able, we will More

by kpalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

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Mar 15, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

March 06, 2023

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Employee Rating

I make the 30 minute drive to AH Ford from Chicago. Service Dept is very quick with great customer service. Schedule changes aren’t an issue. Exceed my expectations More

by bbmonte72psd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

March 03, 2023

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Employee Rating

My customer service associate was : Timely. Efficient. Honest. and Professional! Jerry’s staff always is! More

by Jimmyv6560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Elliott Reichel

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Mar 08, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

March 02, 2023

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Employee Rating

Well taken care of by the service team. Polite and responsive to my needs. Well return in the future. More

by alecowens12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 06, 2023

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

February 23, 2023

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Just wanted to thank you for you AMAZING service and How quickly you were able to fit us in on such short notice . Its always a pleasure see you guys , More

by loismenis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: mike waddle

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Feb 28, 2023

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

February 18, 2023

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Employee Rating

Mike Waddle was nice. Explained what work was needed. Very helpful and patient. Always enjoy having him work with me. More

by gnowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

February 17, 2023

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Employee Rating

Great customer service. I have used them multiple times and would happily go back for all my Ford services. More

by john.z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

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