Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 17

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
533 Reviews
5.0

533 Reviews

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533 Reviews of Mike Waddle

May 26, 2023

Dealership Rating
Employee Rating

You guys are outstanding, as always! Thank you for the good service. Kevin Campbell. Ken Campbell More

by cougartwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne , Justin Barrett, Kenny Holiday, Kevin Juarez, Lunoni Mahdu, Anthony Velasco

Jun 01, 2023

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

May 21, 2023

Dealership Rating
Employee Rating

I just want to say Jerry your Service Manager runs the greatest shop. I been coming here since 2001, and always had the most professional service. Everyone is so nice. They do whatever it takes to make su More

by sstark312
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Anthony Wojciechowski

May 24, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

May 16, 2023

Dealership Rating
Employee Rating

Myself, family and friends, have purchased 15 vehicles in over the past 15 years there. Everyone there is the best Junior, Lonnie, Sam Jerry and the entire service team More

by Bubba
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Kevin Juarez

May 18, 2023

Arlington Heights Ford responded

Thank you for reaching out, Bubba! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

May 11, 2023

Dealership Rating
Employee Rating

Mike Waddle always does a great job. Explains what needs to be done and explains why - and if there are options. Overall service experience is great. Quick and reliable. Nice clean o More

by njm_60067
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 16, 2023

Arlington Heights Ford responded

It’s great to know that Mike provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Ford Team

May 11, 2023

Dealership Rating
Employee Rating

Mike Waddle was very courteous and professional in addressing my service request and additional recommended services. Estimated time of completion and price were both pretty accurate upon completion. More

by EMrow
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Recommend Dealer
Yes
May 16, 2023

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

April 23, 2023

Dealership Rating
Employee Rating

The work that needed to be done was explained well. I was kept informed of the progress. When it was determined the work would take a few hours they were able to provide me with a ride home. They c More

by Mmg55
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 26, 2023

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

April 19, 2023

Dealership Rating
Employee Rating

Great service as usual! Thank you Kenny and Jerry for making me feel like a valuable customer! More

by Jerry V
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Kenny Holiday

Apr 24, 2023

Arlington Heights Ford responded

Jerry, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Ford! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Ford Team

April 06, 2023

Dealership Rating
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Tony and his team did a great job servicing my vehicle. Really appreciate the ease with regard to maintenance. Will definitely come back for my car's future needs. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Lou Alfano, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski

Apr 11, 2023

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

March 24, 2023

Dealership Rating
Employee Rating

Quick and service as usual. I was under a time constraint and Mike handled everything accordingly. More

by Jh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 29, 2023

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

March 22, 2023

Dealership Rating
Employee Rating

This Arlington Heights Ford dealership And Tony W Always do a great job and have for the last 15 years. I would not hesitate to recommend them. john f. 3,22,23 More

by john fed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Anthony Velasco, Anthony Wojciechowski

Mar 27, 2023

Arlington Heights Ford responded

John, we cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

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