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Mike Waddle

Overview Reviews (533) Inventory (243)

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Mike Waddle

Mike Waddle | Page 23

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0

533 Reviews

Overview Reviews (533) Inventory (243)

5.0

533 Reviews

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533 Reviews of Mike Waddle

September 09, 2022

Dealership Rating

Employee Rating

good service they picked up the car for recall and brought it back in a professional way. brought it back in a professional way. More

by sawanautosales

Customer Service

Recommend Dealer

Yes

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Sep 14, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

September 08, 2022

Dealership Rating

Employee Rating

Always courtious, polite and professional . Mike explained everything and followed through with notification when the work was done. Mike explained everything and followed through with notification when the work was done. More

by Tom

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 13, 2022 -

Arlington Heights Ford responded

September 02, 2022

Dealership Rating

Employee Rating

first time coming here and service and employees are great overall experience was 10/10, great overall experience was 10/10, More

by luisalb23

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 08, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

September 01, 2022

Dealership Rating

Employee Rating

We took our vehicle in to Arlington Heights Ford for service. Mike Waddle saw to it that all of the work was completed perfectly. We got our vehicle back washed and when it was promised. We are a service. Mike Waddle saw to it that all of the work was completed perfectly. We got our vehicle back washed and when it was promised. We are always pleased with the service we receive at Arlington Heights Ford; we have bought many vehicles there and the service department, headed by Service Director Jerry Hood, is what separates them from the rest. More

by Janet

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood

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Sep 07, 2022 -

Arlington Heights Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Arlington Heights Ford Team

August 30, 2022

Dealership Rating

Employee Rating

It’s always a pleasure to talk to the Service Team. They are always willing to go out of the way for their customers. They are always willing to go out of the way for their customers. More

by manno.renee

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 02, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

August 26, 2022

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Employee Rating

I have relied on the services at Arlington Heights Fort for over 10 years and will continue to do so because of their friendly professional approach and customer services which is second to none for over 10 years and will continue to do so because of their friendly professional approach and customer services which is second to none More

by Stuamill

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 31, 2022 -

Arlington Heights Ford responded

August 19, 2022

Dealership Rating

Employee Rating

Good and quick service. In and out fast. Very very very very very very efficient In and out fast. Very very very very very very efficient More

by Jezimmer5

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Aug 24, 2022 -

Arlington Heights Ford responded

August 15, 2022

Dealership Rating

Employee Rating

Mike was great to work with! He was very helpful when I got my tired rotated & oil change. I appreciate his professionalism He was very helpful when I got my tired rotated & oil change. I appreciate his professionalism More

by MPerrault

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 18, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Mike was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Ford Team

August 15, 2022

Dealership Rating

Employee Rating

The staff is the best and they explain very well what your vehicle needs.thanks your vehicle needs.thanks More

by Jesushuizar5

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 18, 2022 -

Arlington Heights Ford responded

August 12, 2022

Dealership Rating

Employee Rating

Had a great experience today getting my oil changed today. The newly renovated waiting room if fantastic. Mike was friendly and the service was done very quickly. today. The newly renovated waiting room if fantastic. Mike was friendly and the service was done very quickly. More

by rickarrdo2

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 17, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

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