Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 22

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
533 Reviews
5.0

533 Reviews

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533 Reviews of Mike Waddle

October 24, 2022

Dealership Rating
Employee Rating

Anthony was very attentive, explained everything i needed to know, and asked if i needed anything More

by wattselectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Lou Alfano, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski

Oct 26, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

October 17, 2022

Dealership Rating
Employee Rating

Love this dealership, waddles the man! Had my car serviced he answered all my questions no hesitation. More

by Boydjuwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Lou Alfano, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski

Oct 19, 2022

Arlington Heights Ford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Arlington Heights Ford Team

October 11, 2022

Dealership Rating
Employee Rating

Arrived for routine service, but the service advisor pointed out that they had received the parts needed for a recall notice to my 2013 Escape. He then asked if I was interested in having the work done More

by october44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva

Oct 14, 2022

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

October 11, 2022

Dealership Rating
Employee Rating

It was great to work with Mike Waddle on the recall for my Ford Edge. He was polite, kind and efficient. In less than an hour my washed vehicle was ready. Mike came to the waiting area to tell me my car wa More

by bookladycp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Arlington Heights Ford responded

Thank you for your kind words. We are very happy to hear that Mike was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

October 05, 2022

Dealership Rating
Employee Rating

Great experience getting my car serviced today, Mike Waddle went above and beyond in explaining what needed to be done to my car, no ‘upsale’ just exactly what was needed. More

by Mark T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

October 04, 2022

Dealership Rating
Employee Rating

Service was performed well and to the time estimate promised which Also included 2 mor things I requested not part of the original ask. More

by Patrick.moroney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

September 30, 2022

Dealership Rating
Employee Rating

Always satisfied with work done on my vehicles. Always far pricing and great service technicians. Mike Waddle does an excellent job of letting me know what is needed. Jerry Hood is great service ma More

by peuvion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Anthony Wojciechowski

Oct 05, 2022

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

September 25, 2022

Dealership Rating
Employee Rating

Had a Great experience with the service department. Very friendly. Good at there job know what they are talking about. More

by nmarx1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

September 20, 2022

Dealership Rating
Employee Rating

I've been a customer of this dealership for nearly 20 years even though I have a Ford dealership in my town. Being that I worked for 35 years in nearby Wheeling it was always convenient and I was happy More

by Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

September 16, 2022

Dealership Rating
Employee Rating

He was very helpful and explained all my questions will recommend to family and friends thank you More

by Vlatrofa57
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Patronski , Joe Baez

Sep 20, 2022

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

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