Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 25

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
538 Reviews
5.0

538 Reviews

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538 Reviews of Mike Waddle

July 12, 2022

Dealership Rating
Employee Rating

Service was great ! ! Got work done quickly and even got a wash!!! Keep up the fantastic work👍🏼👍🏼👍🏼 More

by bgusterine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Arlington Heights Ford responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Arlington Heights Ford Team

July 11, 2022

Dealership Rating
Employee Rating

Under construction, a little confusing as to where to go for service as there is no counter just desks with chairs as if you are buying a car, but the employees were very helpful in explaining the process o More

by Tazzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Arlington Heights Ford responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Arlington Heights Ford Team

July 07, 2022

Dealership Rating
Employee Rating

Tony always helps me out and takes care of my car well. I can count on him to fix my car well but not overcharge me, like some other device managers like to do. That’s why I always go straight to Tony. More

by AR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Anthony Wojciechowski, Service manager with the big mustache always rips me off and I’m sick of it

Jul 12, 2022

Arlington Heights Ford responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of Tony and our team. It’s important that when our customers drop their vehicles off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, The Arlington Heights Ford Team

July 05, 2022

Dealership Rating
Employee Rating

Everyone was awesome from start to finish! There was some confusion with the appointment and quote, and the manager honored it with no objections..Thank you so much! More

by C21alumni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

June 24, 2022

Dealership Rating
Employee Rating

My experience! Purchased my car here in August of 2012. Thank you Arlington Heights Ford - Service Team for always taking such great care of me ***always***.F More

by bobh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Anthony Velasco

Jun 28, 2022

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

June 23, 2022

Dealership Rating
Employee Rating

The waiting area has to be one of the most uncomfortable places I ever been coffee maker doesn't work just the kind of place you want to sit there and wait and have the sales guy swarm around you like shark More

by Contrary to ordinary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Steve Ursin

Jun 27, 2022

Arlington Heights Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

June 11, 2022

Dealership Rating
Employee Rating

Anthony Velasco Service Advisor was helpfull answering my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow More

by krashk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassie Smith, Jerry Hood , Justin Silva, Anthony Velasco

Jun 15, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

May 31, 2022

Dealership Rating
Employee Rating

Mike Waddle is awesome to work with! His communication is great & works with the customer. More

by Bob S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

May 24, 2022

Dealership Rating
Employee Rating

Jerry Hood runs a great service department, honest and respectable. Kevin is a very good advisor. I have also had a nice experience with Mike and Victor. More

by James V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Kevin Juarez

May 27, 2022

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

May 21, 2022

Dealership Rating
Employee Rating

Service department is friendly & does good work,. repairs completed in timely manor for me. Plan on coming back. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Todd's the best

May 25, 2022

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

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