Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 25

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
535 Reviews
5.0

535 Reviews

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535 Reviews of Mike Waddle

July 05, 2022

Dealership Rating
Employee Rating

Everyone was awesome from start to finish! There was some confusion with the appointment and quote, and the manager honored it with no objections..Thank you so much! More

by C21alumni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

June 24, 2022

Dealership Rating
Employee Rating

My experience! Purchased my car here in August of 2012. Thank you Arlington Heights Ford - Service Team for always taking such great care of me ***always***.F More

by bobh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Anthony Velasco

Jun 28, 2022

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

June 23, 2022

Dealership Rating
Employee Rating

The waiting area has to be one of the most uncomfortable places I ever been coffee maker doesn't work just the kind of place you want to sit there and wait and have the sales guy swarm around you like shark More

by Contrary to ordinary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Steve Ursin

Jun 27, 2022

Arlington Heights Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

June 11, 2022

Dealership Rating
Employee Rating

Anthony Velasco Service Advisor was helpfull answering my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow More

by krashk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Justin Silva, Cassie Smith, Anthony Velasco

Jun 15, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

May 31, 2022

Dealership Rating
Employee Rating

Mike Waddle is awesome to work with! His communication is great & works with the customer. More

by Bob S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

May 24, 2022

Dealership Rating
Employee Rating

Jerry Hood runs a great service department, honest and respectable. Kevin is a very good advisor. I have also had a nice experience with Mike and Victor. More

by James V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Kevin Juarez

May 27, 2022

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

May 21, 2022

Dealership Rating
Employee Rating

Service department is friendly & does good work,. repairs completed in timely manor for me. Plan on coming back. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Todd's the best

May 25, 2022

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

May 20, 2022

Dealership Rating
Employee Rating

Follow ups, honesty, persistence, showed overall professionalism and customer service which is a rarity in today’s world! More

by wolfjackson2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

May 25, 2022

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

May 14, 2022

Dealership Rating
Employee Rating

Very courteous prompt and professional as always. May one day purchase my next vehicle from here. More

by Tspat68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

May 10, 2022

Dealership Rating
Employee Rating

Mike Waddle and the entire staff at Arlington Heights Ford did a great job for me this morning. Thank you very much! More

by JimP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

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