Mike Waddle | Page 44
Service Writer
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
535 Reviews
Write a Review535 Reviews of Mike Waddle
August 06, 2020
Fast & easy service and repair. In and out for drop off and pick up. Called as promised. Love AH Ford! Glad you are my go-to dealership again after my new car purchase. and pick up. Called as promised. Love AH Ford! Glad you are my go-to dealership again after my new car purchase. More
Other Employees Tagged: Tony Guido, John Rodriguez, Steve Ursin
August 02, 2020
VERY PLEASED As I said above I was very pleased with quick lane service. Every thing I asked to be done was, and in the time frame promised, and to my complete sat As I said above I was very pleased with quick lane service. Every thing I asked to be done was, and in the time frame promised, and to my complete satisfaction. More
August 02, 2020
All of you are GREAT with me all the time, specially Tony Guido! Victor Villanueva also has been very kind, patient, and efficient with my services!!! And Richard Jacobsen always has been extremely help Guido! Victor Villanueva also has been very kind, patient, and efficient with my services!!! And Richard Jacobsen always has been extremely helpful in all my questions and dealings!!! MANY THANKS to all of YOU!!! Rafael More
Other Employees Tagged: Rich Jacobsen, Jerry Hood , Tony Guido, Steve Verhagen, Victor Villanueva
July 27, 2020
Great Service Department The service department is fantastic. I have a Ford Edge and Ford Escape. They keep both cars in like new condition. The people are friendly, profess The service department is fantastic. I have a Ford Edge and Ford Escape. They keep both cars in like new condition. The people are friendly, professional and helpful My service is always completed on time. More
Other Employees Tagged: Wade Mikosz
July 25, 2020
Friendly service and the work done right the first time. Conveniently located. And a free car wash to boot! Who can beat that great deal? Conveniently located. And a free car wash to boot! Who can beat that great deal? More
Other Employees Tagged: Jerry Hood , Wade Mikosz, Steve Verhagen
July 24, 2020
Unscheduled appointment. Problem was taken care of in a short time. I was informed of the problem and glad I opted for the dealers assistance. Will attend when I need an oil change in a couple of months. short time. I was informed of the problem and glad I opted for the dealers assistance. Will attend when I need an oil change in a couple of months. More
Other Employees Tagged: Wade Mikosz, Steve Verhagen
July 10, 2020
The Best Had an issue with my audio/display system. Took my Explorer in and it was found to be a bad module that was replace under the new car warranty. I was Had an issue with my audio/display system. Took my Explorer in and it was found to be a bad module that was replace under the new car warranty. I was able to use a loaner vehicle while the work was being done. Overall, a great experience. More
Other Employees Tagged: Steve Verhagen
July 08, 2020
Not leaving until you're comfortable. After having work done to replace my Right front Control arms, I was driving off and thought I heard a rubbing sound. I slowed and crept around the bu After having work done to replace my Right front Control arms, I was driving off and thought I heard a rubbing sound. I slowed and crept around the building to try and listen. Jerry who was in his truck and leaving for the day, noticed my actions, inquired on what I was doing, and wouldn't go home for the day until I was comfortable with the cars performance. Turned out the sound was outside and not my vehicle. * The next morning, Mike called to follow-up and give me a suggestion for my interior regarding another issue they had performed for me. Nothing else to say, but Great Customer service, and Thank you to Jerry, Mike and staff! More
Other Employees Tagged: Jerry Hood
July 06, 2020
Satisfied With the Work Done I needed a lube, oil change, filter change, and multipoint inspection. I got what I came there for, so I am quite happy and satisfied. I needed a lube, oil change, filter change, and multipoint inspection. I got what I came there for, so I am quite happy and satisfied. More
Other Employees Tagged: Jerry Hood , Wade Mikosz, Steve Verhagen
June 26, 2020
We came in without an appointment for a recall, drove right in and waited on immediately. After looking up the cars records, they gave us a call and asked if we'd like to do the Works, and we said yes. H right in and waited on immediately. After looking up the cars records, they gave us a call and asked if we'd like to do the Works, and we said yes. Had our car back within a couple of hours, washed, and ready to go. More
Other Employees Tagged: Jerry Hood , Wade Mikosz, Steve Verhagen
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