Mike Waddle | Page 45

All of you are GREAT with me all the time, specially Tony Guido! Victor Villanueva also has been very kind, patient, and efficient with my services!!! And Richard Jacobsen always has been extremely help Guido! Victor Villanueva also has been very kind, patient, and efficient with my services!!! And Richard Jacobsen always has been extremely helpful in all my questions and dealings!!! MANY THANKS to all of YOU!!! Rafael More

Print

Great Service Department The service department is fantastic. I have a Ford Edge and Ford Escape. They keep both cars in like new condition. The people are friendly, profess The service department is fantastic. I have a Ford Edge and Ford Escape. They keep both cars in like new condition. The people are friendly, professional and helpful My service is always completed on time. More

Print

Friendly service and the work done right the first time. Conveniently located. And a free car wash to boot! Who can beat that great deal? Conveniently located. And a free car wash to boot! Who can beat that great deal? More

Print

Unscheduled appointment. Problem was taken care of in a short time. I was informed of the problem and glad I opted for the dealers assistance. Will attend when I need an oil change in a couple of months. short time. I was informed of the problem and glad I opted for the dealers assistance. Will attend when I need an oil change in a couple of months. More

Print

The Best Had an issue with my audio/display system. Took my Explorer in and it was found to be a bad module that was replace under the new car warranty. I was Had an issue with my audio/display system. Took my Explorer in and it was found to be a bad module that was replace under the new car warranty. I was able to use a loaner vehicle while the work was being done. Overall, a great experience. More

Print

Not leaving until you're comfortable. After having work done to replace my Right front Control arms, I was driving off and thought I heard a rubbing sound. I slowed and crept around the bu After having work done to replace my Right front Control arms, I was driving off and thought I heard a rubbing sound. I slowed and crept around the building to try and listen. Jerry who was in his truck and leaving for the day, noticed my actions, inquired on what I was doing, and wouldn't go home for the day until I was comfortable with the cars performance. Turned out the sound was outside and not my vehicle. * The next morning, Mike called to follow-up and give me a suggestion for my interior regarding another issue they had performed for me. Nothing else to say, but Great Customer service, and Thank you to Jerry, Mike and staff! More

Print

Satisfied With the Work Done I needed a lube, oil change, filter change, and multipoint inspection. I got what I came there for, so I am quite happy and satisfied. I needed a lube, oil change, filter change, and multipoint inspection. I got what I came there for, so I am quite happy and satisfied. More

Print

We came in without an appointment for a recall, drove right in and waited on immediately. After looking up the cars records, they gave us a call and asked if we'd like to do the Works, and we said yes. H right in and waited on immediately. After looking up the cars records, they gave us a call and asked if we'd like to do the Works, and we said yes. Had our car back within a couple of hours, washed, and ready to go. More

Print

Always courteous and efficient I pulled into the service bay and within seconds I was greeted by an advisor who asked to help, invited me to sit inside or out, and took my vehicle a I pulled into the service bay and within seconds I was greeted by an advisor who asked to help, invited me to sit inside or out, and took my vehicle away to be serviced. He then came back explaining to me what needed to be done. Paying was a little slow, but a new (very attractive) young lady was being trained. More

Print

Excellent service and always friendly. Wouldn’t take my truck to anyone else. I’m on my sixth Ford product and will continue to be a customer going forward. truck to anyone else. I’m on my sixth Ford product and will continue to be a customer going forward. More

Print