Mike Waddle | Page 48

only ford dealer i go too have always had great service Jerry is great to deal with now live in Wadsworth and still bring my truck in for service thanks again have always had great service Jerry is great to deal with now live in Wadsworth and still bring my truck in for service thanks again More

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Service I had an oil change and my tires rotated and all went well with the service. The work was completed in a timely manner. It was a good visit, I had an oil change and my tires rotated and all went well with the service. The work was completed in a timely manner. It was a good visit, More

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Service I have been coming to this dealership for years and it has always been very consistent with their professionalism and courtesy. Once again, thank you. I have been coming to this dealership for years and it has always been very consistent with their professionalism and courtesy. Once again, thank you. More

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Recall Service Brought my car in on a Fri for a grinding sound fr Brought my car in on a Fri for a grinding sound from rear axle. Mike called said wheel bearings bad would be complete on Mon. He told me to come in for loaner car which I did. Called Sat am car done ! Outstanding! Thanks More

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As usual...another great Service experience! Wade is just a "straight arrow". He always gets my Ford running tip-top and the wait is always minimal. He has always taken care of my daughters' ca Wade is just a "straight arrow". He always gets my Ford running tip-top and the wait is always minimal. He has always taken care of my daughters' cars when they have had problems. Wouldn't think of going anywhere else. More

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Timely, professional Arlington Heights Ford is located near my home and easy to get to. I needed an oil change and did not need an appt. The wait was reasonable and the "w Arlington Heights Ford is located near my home and easy to get to. I needed an oil change and did not need an appt. The wait was reasonable and the "works" was complete. Mike is professional and listens. I feel confident when I drive out that my car is safe and ready to be on the road. More

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Oil Change Came in for an oil change and left with more problems that I came in with. Technician did not screw a shield back on after the oil change which I d Came in for an oil change and left with more problems that I came in with. Technician did not screw a shield back on after the oil change which I dragged around for a whole day till I noticed where the noise was coming from. Went trough all the trouble and my own time to get the shield unscrewed which I brought in the next day after the oil change and no one even apologized for making such a rookie mistake. In addition they somehow managed to unscrew my tire valve so my tire kept loosing air, for which I had to got buy a tool to screw it back in which was not that big of a deal but you would expect more from "Certified Ford dealer". I would give them 0 starts if it was an option. Never going back there again and would never recommend it to anyone. More

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I came in for an oil change and a broken headlamp which had been replaced less than one year ago. Mike was very helpful and took care of everything including a wash. He ensured my service experience was e had been replaced less than one year ago. Mike was very helpful and took care of everything including a wash. He ensured my service experience was excellent! More

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Service I came in for an oil change and had 3 questions , all 3 questions were answered . I can use remote start with the block heater plugged in, I can turn I came in for an oil change and had 3 questions , all 3 questions were answered . I can use remote start with the block heater plugged in, I can turn off the beep while in reverse. Thanks Mike.. More

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Edge purchase I met my salesperson Elliott Reichel, told him what I was looking for, he showed me some options and I purchased the vehicle I was looking for. He di I met my salesperson Elliott Reichel, told him what I was looking for, he showed me some options and I purchased the vehicle I was looking for. He did not pressure me and was helpful in making my choice. I have been back a couple of times to go over some items and Elliott has always been most helpful, 5 STARS to Elliott. More

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