Mike Waddle | Page 49

I came in for an oil change and a broken headlamp which had been replaced less than one year ago. Mike was very helpful and took care of everything including a wash. He ensured my service experience was e had been replaced less than one year ago. Mike was very helpful and took care of everything including a wash. He ensured my service experience was excellent! More

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Service I came in for an oil change and had 3 questions , all 3 questions were answered . I can use remote start with the block heater plugged in, I can turn I came in for an oil change and had 3 questions , all 3 questions were answered . I can use remote start with the block heater plugged in, I can turn off the beep while in reverse. Thanks Mike.. More

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Edge purchase I met my salesperson Elliott Reichel, told him what I was looking for, he showed me some options and I purchased the vehicle I was looking for. He di I met my salesperson Elliott Reichel, told him what I was looking for, he showed me some options and I purchased the vehicle I was looking for. He did not pressure me and was helpful in making my choice. I have been back a couple of times to go over some items and Elliott has always been most helpful, 5 STARS to Elliott. More

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Why would I go anywhere else! Jerry arranged for a Why would I go anywhere else! Jerry arranged for a loaner as my vehicle had a recall. Kept me posted as to when one would be available as I reques Why would I go anywhere else! Jerry arranged for a loaner as my vehicle had a recall. Kept me posted as to when one would be available as I requested an SUV. Mike kept me in the loop regarding service for my car. As it turns out I needed new breaks for the back. I’ve worked with the other gentleman and they are great as well. More

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Service on Escape Prompt attention and diagnosis of the problem (bad alternator). Work done the next day. I like the late hours for pickup during the week (8pm). All Prompt attention and diagnosis of the problem (bad alternator). Work done the next day. I like the late hours for pickup during the week (8pm). All good. More

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Good Experience With Repair I brought my car in based on feedback from my daughter who is the primary driver of the car, Mike Waddle was very helpful in making sure I really need I brought my car in based on feedback from my daughter who is the primary driver of the car, Mike Waddle was very helpful in making sure I really needed the service I was asking for. In the end I did not need any work on the issue I brought the car in for, but had other car maintenance that was needed. I felt I received an honest appraisal of what was needed for me car. Service was performed on time and in line with the cost estimates I received. I was very happy with my experience More

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Always great service Everyone is very friendly and helpful. I’m in and out quick with my vehicle. Arlington Heights Ford is the only place we go for service Everyone is very friendly and helpful. I’m in and out quick with my vehicle. Arlington Heights Ford is the only place we go for service More

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Excellent service and responses from service department. Friendly and courteous during drop off , pick up of loaner car and at pick up at the completion of service work. We continue to loo department. Friendly and courteous during drop off , pick up of loaner car and at pick up at the completion of service work. We continue to look to Arlington Heights Ford for our vehicle purchases and service More

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People here are so friendly and nice. Other dealers are not very helpful and are not honest. I have always felt like family here and am very comfortable with this dealer ship not very helpful and are not honest. I have always felt like family here and am very comfortable with this dealer ship More

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Very friendly and helpful Every time I need service everyone is very friendly and knowledgeable I have been coming here for over 15 years and have always been satisfied I also Every time I need service everyone is very friendly and knowledgeable I have been coming here for over 15 years and have always been satisfied I also have purchased several cars there with a good experience every time More

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