Mike Waddle | Page 49
Service Writer
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
526 Reviews
Write a Review526 Reviews of Mike Waddle
October 17, 2019
Quick Lane is ! Came in for 15K tune up and fob battery change. Done in under an hour. Am impressed with quality of service and friendliness of employees. Waiting roo Came in for 15K tune up and fob battery change. Done in under an hour. Am impressed with quality of service and friendliness of employees. Waiting room was clean, well lit and neat. More
Other Employees Tagged: John Guido, Jr.
October 16, 2019
Employees Gave our granddaughter our car to use going back and forth to college which is 3 hours away. The car is 10 years old. Recently going back to school Gave our granddaughter our car to use going back and forth to college which is 3 hours away. The car is 10 years old. Recently going back to school the car broke down. It was a traumatic experience for her but she handled it. The cars water pump broke. it was towed to the nearest town. The car had to be left at a auto repair shop. The next day it was repaired by a very nice man. She came home the next weekend. My husband brought it in for a oil change and to have the car checked out. Explaining the situation it was checked out thoroughly and as always felt all was well with the car. We do know things happened as it did a few weeks ago but we do feel better sending out granddaughter back to school and she felt better after the checkup. Once again thanks to all the repair shop employees for this. More
Other Employees Tagged: Sam Vasco, Jerry Hood , Steve Verhagen, Our thanks to RJ who checked out the car. He is the tech that always services our cars.
October 16, 2019
The Works for me Just did an oil change and rotate of the tires on my F150. Found rear brakes need to be done and schedule work for tomorrow. Just did an oil change and rotate of the tires on my F150. Found rear brakes need to be done and schedule work for tomorrow. More
October 12, 2019
Smooth Got a flat on my way to work. Mike W helped me out quickly and efficiently by getting the tire ordered and it was delivered later that day. Swung by t Got a flat on my way to work. Mike W helped me out quickly and efficiently by getting the tire ordered and it was delivered later that day. Swung by the next morning to have it installed. Minimal disruption to my work schedule. Thanks Mike! More
Other Employees Tagged: Steve Verhagen
October 09, 2019
Tire Blowout Had a road hazard puncture in my tire. AAA came and switched it with the mini spare in my trunk. I drove to A.H Ford and Mike Waddle asked me what Had a road hazard puncture in my tire. AAA came and switched it with the mini spare in my trunk. I drove to A.H Ford and Mike Waddle asked me what was the problem. Tire not repairable. Mike checked and the tire was not in stock so he said he had to order. I said I need it now because I had Doctor's appointments for the next 2 days. Mike called someone and they searched around and found one and Mike said it should be at A.H Ford that afternoon. I talked to Mike about 3:15 and he said come on in and we will take care of it. I did and Mike did. Thanks to Mike for going the extra mile for me. That kind of service keeps me coming back More
October 09, 2019
Excellent customer service, work was done quickly as promise I've always had great experiences when dealing with AH Ford. Service department is friendly and the work is done when promised and done right. I've always had great experiences when dealing with AH Ford. Service department is friendly and the work is done when promised and done right. More
October 05, 2019
Excellent service every step of the way. They listen, make recommendations, and are a trusted part of my car ownership experience. I like my cars to last! Great team at AHF. make recommendations, and are a trusted part of my car ownership experience. I like my cars to last! Great team at AHF. More
Other Employees Tagged: John Guido, Sr.
October 05, 2019
the best all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you More
Other Employees Tagged: Cassie Smith, Jerry Hood , Melissa Cazares, Mayra Del Real, Kristel Hibben, Cindee Manaves, Wade Mikosz, John Rodriguez, Steve Verhagen
October 03, 2019
Service is always goodService team is always Service is always good Service team is always communicating well and up front. The access to a loaner car when you can be flexible on timing of ser Service is always good Service team is always communicating well and up front. The access to a loaner car when you can be flexible on timing of service is huge for me. More
Other Employees Tagged: Jerry Hood , Steve Verhagen
October 02, 2019
Very Good Service I have always had great service and attention to the maintenance requirements for my car. I have always been impressed with service area personnel and I have always had great service and attention to the maintenance requirements for my car. I have always been impressed with service area personnel and their attention to detail. More

