Mike Waddle | Page 47

Jerry, as usual, was very quick on our test drive to diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, and the explorer ST was a neat loaner!! More

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Courteous Mike Waddle took me right away. Car was in for 5,000 mile service. Took less than 45 minutes, Car was washed. No slip ups. Mike Waddle took me right away. Car was in for 5,000 mile service. Took less than 45 minutes, Car was washed. No slip ups. More

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Tire Repair I had a low pressure alert on my car so I stopped to have it checked at my Ford dealership, they told me I had a nail in the tire. All went well in ge I had a low pressure alert on my car so I stopped to have it checked at my Ford dealership, they told me I had a nail in the tire. All went well in getting it taken care of, service department was very helpful. More

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Brought two cars in and both were taken care of quickly and as always professionally. Service writers were pleasant and honored all coupons. The Works Package is a fair deal that we will be using for our s and as always professionally. Service writers were pleasant and honored all coupons. The Works Package is a fair deal that we will be using for our service needs next time. More

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Always kind and courteous. They are quick with repairs/oil changes, that is why I have been coming to this location for many, many years. repairs/oil changes, that is why I have been coming to this location for many, many years. More

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Great communication from service advisor and the truck was ready for me to pick up one day before the scheduled completion date. Was good experience. was ready for me to pick up one day before the scheduled completion date. Was good experience. More

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Simply the Best! Great team at Arlington Heights Ford! Always dependable, kind and courteous! This is a team that always goes above and beyond the call to take care of Great team at Arlington Heights Ford! Always dependable, kind and courteous! This is a team that always goes above and beyond the call to take care of its customers! More

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Respectful, courteous and timely service as always when I bring my vehicle in for scheduled maintenance. They have the best staff and are the best dealership to deal with. bring my vehicle in for scheduled maintenance. They have the best staff and are the best dealership to deal with. More

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Purchase of a used Ford vehicle Since I am an employee of Sam's Club, I used Truecar.com to look for a used car. I found the 2018 Taurus SEL in my search at the Arlington Heights Fo Since I am an employee of Sam's Club, I used Truecar.com to look for a used car. I found the 2018 Taurus SEL in my search at the Arlington Heights Ford dealership. I came to the dealership on a Monday to make sure the vehicle was on the lot for sale. As I was looking at the vehicle I was approached by your sales associate Jesus Sanchez. He was very patient with my daughter & I to answer all of our questions. He did not pressure use or say that "many customers are looking at this vehicle" since we needed to arrange a time so my spouse could look at the vehicle. He accomandated us every step of the way. All in all it was a very good experience. More

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Prompt service at fair prices I have been going to this dealership for almost 5 years. The service pricing is fair and they do not try and upsell you. The work is always done promp I have been going to this dealership for almost 5 years. The service pricing is fair and they do not try and upsell you. The work is always done promptly. More

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