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Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 8

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
533 Reviews
5.0

533 Reviews

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533 Reviews of Mike Waddle

January 08, 2025

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Employee Rating

Service was quick and courteous. Appointment set up was immediate. Explained the service well and check out was a breeze. More

by macmccaughn
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Yes
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January 03, 2025

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Mike Waddle was great. The car was done on time like he promised. He did great. More

by henry
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Yes
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December 28, 2024

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Jerry and Mike in the service department are the reason I have purchased 6 Fords from AH Ford More

by irisheyes43
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood

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Dec 28, 2024

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that Jerry and Mike in the Service Department have played such a key role in your decision to purchase six Fords from Arlington Heights Ford. We appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, The Team at Arlington Heights Ford

December 24, 2024

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The used car selection is pretty decent, and the service/ repair department is usually very good More

by Bikrchik
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Lou Alfano

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Dec 27, 2024

Arlington Heights Ford responded

Thank you for your review! We appreciate your feedback on our used car selection and our service/repair department. It's great to hear that you had a positive experience with Arlington Heights Ford. We look forward to seeing you again soon!

December 23, 2024

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Staff is very helpful and efficient. They’re willing to do whatever it takes to make sure the customer is taken care of. More

by Ndeckard1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Victor Villanueva , Joe Baez, Brian Powell

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Dec 25, 2024

Arlington Heights Ford responded

Thank you for your wonderful feedback! We appreciate you acknowledging our helpful and efficient staff at Arlington Heights Ford. It’s always our goal to ensure every customer is well taken care of. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

December 22, 2024

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Mike waddle is the best! Very knowledgeable and very honest .He definitely knows his stuff! More

by anthony12368
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 24, 2024

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Mike at Arlington Heights Ford. His expertise and honesty are truly valued, and it's wonderful to know he made a positive impression on you. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

December 20, 2024

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Our the past few years, we have purchased the following new vehicles: Ford Fusion Hybrid, Focus, Edge, and Explorer ST. We have also purchased a used 2019 F-150. One of the principal reasons why we continu More

by DocEsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Rich Jacobsen

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Dec 22, 2024

Arlington Heights Ford responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Arlington Heights Ford and are thrilled to hear about your positive experiences with our Service Department. It's fantastic to know that Jerry, Mike, and our entire service team have consistently met your expectations and made you feel valued. We look forward to assisting you with your Ford Fusion Hybrid, Focus, Edge, Explorer ST, and F-150 in the future. Thank you for sharing your experience, and we can’t wait to see you again! Sincerely, The Team at Arlington Heights Ford

December 18, 2024

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Mike was very helpful and explained exactly what work was needed. Work was done satisfactorily More

by bnelewin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you found our service helpful and that the work met your expectations. At Arlington Heights Ford, we strive to provide transparent and satisfactory service for all our customers. We look forward to seeing you again for your future vehicle needs! Sincerely, The Team at Arlington Heights Ford

December 18, 2024

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Employee Rating

Great service. The car is now ready for winter. We have been going to Arlington Heights Ford since 1997. More

by josephwfoss1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear that you received great service and that your car is ready for winter. We truly appreciate your loyalty since 1997 at Arlington Heights Ford. We look forward to seeing you again for all your future vehicle needs! Sincerely, The Team at Arlington Heights Ford

November 29, 2024

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Employee Rating

This is our go to shop for service on our Ford Explorer. They always have top notch service, both in and out of the shop. We will continue to bring our business back. More

by jeremy.schmitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear that Arlington Heights Ford is your go-to shop for servicing your Ford Explorer. We appreciate your trust in us and look forward to continuing to provide you with top-notch service. Don’t hesitate to visit us again! Sincerely, The Team at Arlington Heights Ford

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