Mike Zarlingo | Page 9

The people are very nice and friendly. They did a frist time check up and the oil change and rotation on the tires. But they didnt check the air pressure they where low. Other then that was They did a frist time check up and the oil change and rotation on the tires. But they didnt check the air pressure they where low. Other then that was good. More

by brenda.sexton89 Verified Customer Verified Customer

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Great! Pleasant employees to work with! Great dealership! Friendly, courteous people! Very transparent with all facts and figures. This dealership went beyond the norm for a new car dealer. Great dealership! Friendly, courteous people! Very transparent with all facts and figures. This dealership went beyond the norm for a new car dealer. They answered all our questions, and we feel with honest answers! What more can a customer ask for? More

by DRELLERGERT1 Verified Customer Verified Customer

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Jim Butler is the best dealership around I live I Illinois and travel to Jim Butler for all of my service needs, there is just not a dealership around that is better. I have been going there I live I Illinois and travel to Jim Butler for all of my service needs, there is just not a dealership around that is better. I have been going there for years and will continue to do so. More

by carlkeef Verified Customer Verified Customer

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Bought a new car, service was great. Very happy with my experience at jim butler. I really liked Alex and Chris. They both helped me with getting my truck at a payment I could afford. Very happy with my experience at jim butler. I really liked Alex and Chris. They both helped me with getting my truck at a payment I could afford. More

by brianhaskins090 Verified Customer Verified Customer

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Good experience Purchased a new truck. Good customer service. Nice waiting area. Sales staff was very knowledgeable. Financing was quick. Everyone was easy to wo Purchased a new truck. Good customer service. Nice waiting area. Sales staff was very knowledgeable. Financing was quick. Everyone was easy to work with. Would recommend. More

by kjk Verified Customer Verified Customer

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Great customer service We told them the issues we were having with our vehicle. They listened to what we wanted for a vehicle, and got us exactly what we needed in a vehicle We told them the issues we were having with our vehicle. They listened to what we wanted for a vehicle, and got us exactly what we needed in a vehicle. More

by shortyk6669 Verified Customer Verified Customer

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Awesome Service Love this dealership, Samantha and Scott were wonderful to work with, Would recomend evry person i know looking for a car to this dealership Service Love this dealership, Samantha and Scott were wonderful to work with, Would recomend evry person i know looking for a car to this dealership and team More

by jeff-jefferson Verified Customer Verified Customer

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Excellent and quick service...will do all future business here. ppl were all nice and very helpful through the purchase of a new Silverado 1500 and quick service...will do all future business here. ppl were all nice and very helpful through the purchase of a new Silverado 1500 More

by cory.warren.13 Verified Customer Verified Customer

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New car sales Amazing staff, friendly and worked with me on what I was looking for and looking to spend. Made sure I was content while waiting since it was Black Fr Amazing staff, friendly and worked with me on what I was looking for and looking to spend. Made sure I was content while waiting since it was Black Friday. More

by tallgirl_511 Verified Customer Verified Customer

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Double check the numbers. The dealership was very clean and the sales person who was recommended to us was very helpful. My wife and i went into Jim Butler Chevy on a Monday The dealership was very clean and the sales person who was recommended to us was very helpful. My wife and i went into Jim Butler Chevy on a Monday night after work. The sales person knew we were coming. He was waiting at the door with options in hand. He made it easy for us to decide on what we considered a very big purchase. It was towards the end of the work day for the staff,’ by the time we reached the financial managers office. 9pm or so. We chose our basic finance options, no additional coverage needed. The finance guy printed out a lot of papers to sign and initial. We did. And got the vehicle home and were very excited. The next day my wife was going over the numbers because it didn’t seem to add up. Turns out several thousand dollars of extra cost was put onto the final sales sheet at the very end. We did not agree to or even talk about. We did not catch the mistake that night at 945 pm after being in the dealership for multiple hours. I called the sales person right away and he said he would talk to the finance person and get back to us. The finance man called my wife back and told her that we did talk about adding additional warranties. He said we went round and round trying to decide if we wanted it or not. That wasn’t true. That was not discussed. We were very up front with what finance option we wanted. Regardless he said he would change the numbers and it would reflect on our first statement from the bank. He promised us it would get fixed. So we waited to see. Then a couple weeks later we get a statement from the bank. The numbers are still wrong. Nothing has changed. We are still currently dealing with the issue. Hopefully everything will work out. This was the second time I’ve bought a vehicle from a dealership and the first time I bought a brand new vehicle. Two different dealers. Both times I have been very disappointed. Both times I feel like i have been taken advantage of. More

by rlane.boat Verified Customer Verified Customer

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