Mikell Johnson | Page 3

Service Dept helpful on phone to make appt. Greeted as soon asI arrived! Mikell did a great job, explained everything and had my service done efficiently while I waited. Mikell is a trusted adv Greeted as soon asI arrived! Mikell did a great job, explained everything and had my service done efficiently while I waited. Mikell is a trusted advisor. Awesome to return to same person each time for service. Thank you! More

by soldman2 Verified Customer Verified Customer

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Complete satisfied with Mikell and Toyota fast service. Tundra purchased from Santa Cruz Toyota tin 2002and now has 97,000 miles on it and all service thru SC Toyota. Must be doing something right. Ber Tundra purchased from Santa Cruz Toyota tin 2002and now has 97,000 miles on it and all service thru SC Toyota. Must be doing something right. Bert More

by bertbly Verified Customer Verified Customer

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Mikell , did a great job getting my Tundra serviced and back to me on time on a very busy day . back to me on time on a very busy day . More

by jcesf1 Verified Customer Verified Customer

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Was at first denied my 1 yr oil change under Toyota Care due to low mileage. Finally got approval from a manager. Oil must be changed every year according to Toyota. Upsetting to have to stand there and tr due to low mileage. Finally got approval from a manager. Oil must be changed every year according to Toyota. Upsetting to have to stand there and try to convince service guy. Will never go back. More

by ktbcruz Verified Customer Verified Customer

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Could have done better. Bought car in November have warranty and yet nothing could be done even though car started having issues a couple weeks after purchase. Bought car in November have warranty and yet nothing could be done even though car started having issues a couple weeks after purchase. More

by Savila26 Verified Customer Verified Customer

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Always good. Mikell he's a really decent friendly guy, who knows what he's doing and explains it well. He does a thorough job, follows up if necessary and keeps y Mikell he's a really decent friendly guy, who knows what he's doing and explains it well. He does a thorough job, follows up if necessary and keeps you informed at every step. I trust him implicitly and I always found the service at the dealers to be excellent. Bought the car here, and I've always had Serviced here. I fully expect to continue doing that. Thank you. More

by JBW Verified Customer Verified Customer

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Always good. Mikell he's a really decent friendly guy, who knows what he's doing and explains it well. He does a thorough job, follows up if necessary and keeps y Mikell he's a really decent friendly guy, who knows what he's doing and explains it well. He does a thorough job, follows up if necessary and keeps you informed at every step. I trust him implicitly and I always found the service at the dealers to be excellent. Bought the car here, and I've always had Serviced here. I fully expect to continue doing that. Thank you. More

by JBW Verified Customer Verified Customer

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I took my car in for an 40K mile service. The staff was Easy to work with. The car was done in the time quoted. VERY Competent service department. The staff was Easy to work with. The car was done in the time quoted. VERY Competent service department. More

by phil.marla Verified Customer Verified Customer

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very fast and courteous service in terms of habdlung a tire issue that i was hacinh tire issue that i was hacinh More

by r_c_kim Verified Customer Verified Customer

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Knowledgeable and thorough. Timely, catches mistakes, easy to schedule. We've been customers for a very long time. Timely, catches mistakes, easy to schedule. We've been customers for a very long time. More

by hanson1 Verified Customer Verified Customer

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