Milton Taylor | Page 23

Excellent Service I saw the car on cars.com and loved it, send in an email and got a reply almost immediately. The pictures for the listing showed the car off very well I saw the car on cars.com and loved it, send in an email and got a reply almost immediately. The pictures for the listing showed the car off very well, and the service going into the dealership made it even better! Mei Kei and Milton were super helpful, walked me through every step of the process and left confident everything had been taking care of. Even drove my old car home for me to make sure I wouldn't have to make another trip to get it back! More

Report | Print

AWESOME SAUCE John was the sauce on our decision to buy an Outback at Heritage he made it easy to choose between the different packages so we got the limited and lo John was the sauce on our decision to buy an Outback at Heritage he made it easy to choose between the different packages so we got the limited and love it. Highly reccomend John!!! More

Report | Print

Great Dealership This is a great dealership with friendly caring employeees that go out of there way to welcome you and make you feel comfortable and important when bu This is a great dealership with friendly caring employeees that go out of there way to welcome you and make you feel comfortable and important when buying a car. My wife and I have bought a 2017 Outback and a 2017 Crosstrek from them this year and both times the experience was great! Special shout out to Deja and Mei Kei for doing all the leg work during both car buying processes! More

Report | Print

Old School Customer Service- Appreciated! Buying a car can be a challenging process… releasing full trust to a dealership is not always easy, especially as a woman. I believe that I’ve found a Buying a car can be a challenging process… releasing full trust to a dealership is not always easy, especially as a woman. I believe that I’ve found a dealership that stands by their word. Challenges may come up with purchasing a car, but it’s not the challenges that we look to avoid because not every challenge is avoidable, but knowing that someone is there to stand behind their word to deliver excellent service no matter what may arise, is what we need as customers. Heritage has done this. They are practicing old school customer service, simply by delivering what they promised; great service. The GM, Shawn Davie is a true gem and invaluable to the company and dealership. I look forward to a long lasting relationship with this dealership as I look to buy a car for my daughter in the near future and to upgrade our family Subaru. Challenging start but ultimately very happy with my new/ used vehicle; very happy with the partnership of Heritage Subaru of Owings Mills. It’s great to find people who are passionate about what they do. Thank you. More

Report | Print