Milton Taylor | Page 22

Great Price I knew I wanted a 2018 Impreza so I started getting email quotes from dealers in Virginia and Maryland. Heritage Subaru had the lowest price of all th I knew I wanted a 2018 Impreza so I started getting email quotes from dealers in Virginia and Maryland. Heritage Subaru had the lowest price of all the dealers I contacted. It was kind of far from where I live but worth the trip to save money. When I got there Aleksey had the car ready to go and the buying process was straight forward and low pressure. The only hiccup was the next week I had a phone call from Heritage and they told me they had misplaced my check. Milton seemed genuinely apologetic and offered me free all weather mats to make up for the inconvenience. More

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Most friendly car buying experience Mei Kei is very helpful and knowledgeable. We have bought many cars over time, and this was by far the best experience. She is very honest, direct, an Mei Kei is very helpful and knowledgeable. We have bought many cars over time, and this was by far the best experience. She is very honest, direct, and friendly. She genuinely cares for her customers as well as her dealership. Overall, she made the car buying experience very easy and enjoyable. More

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Matt was great loved him Best car purchase experience I've had in 60 years of driving. Matt was great!! He got all my needs and found me the car I wanted Best car purchase experience I've had in 60 years of driving. Matt was great!! He got all my needs and found me the car I wanted More

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Took Outback in for service; drove away with a new Forester While crossing the lot to pick up my 2015 Outback from its 30K mile service, Sanjay Stachan greeted me and asked if he could help me. I explained tha While crossing the lot to pick up my 2015 Outback from its 30K mile service, Sanjay Stachan greeted me and asked if he could help me. I explained that I was just waiting for my car; we talked a little about the car and he asked if I would be interested in a new car. It was the end of both the month and the quarter, and excellent trade-ins were available for good used cars. I really wasn't interested; our car was only three years old and we usually keep them for 10 to 15 years. We chatted a bit about what I would need if I were looking for a new car. He listened, then suggested I look at a Forester: it's a little smaller than the Outback but with nearly identical cabin space; has more advanced safety features; and has an adjustable lumbar support, so I wouldn't need to drive with a pillow behind my back. We took a test drive and I really liked how it drove and felt. We talked pricing and, unlike our previous experience with many salesman-to-manager round trips, we had an agreement after just two conversations. My husband wasn't with me, so we took a 30-mile round trip to show the car to him and get his thoughts. We decided to buy the car. We downgraded from a Limited to a Premium, but we didn't really need what we gave up, and it helped result in an incremental cost only modestly more than what we still owed on the Outback. Sanjay was great to work with. He was very professional and knowledgeable about the distinctions between the Outback and Forester. He listened to my needs and lifestyle and didn't try to push things we didn't need. He was very helpful along the way, even setting up my radio stations and phone connection. I would definitely work with him again. Sanjay's colleagues were very friendly and helpful as well, answering questions in his absence (he was on a test drive with another customer) and providing a brochure. More

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New car before the winter Mei Kei did such a wonderful job helping us decide on our new Subaru Crosstrek, as we were looking for an awd that was not full sized. The safety feat Mei Kei did such a wonderful job helping us decide on our new Subaru Crosstrek, as we were looking for an awd that was not full sized. The safety features have actually lowered our insurance, and we are amazed at all the safety features. More

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Amazingly Helpful & Genuinely Kind Staff I came in after ditching my first appointment to check out a few 2017 Impreza Sports that I had found online when browsing. Santos was super friendly I came in after ditching my first appointment to check out a few 2017 Impreza Sports that I had found online when browsing. Santos was super friendly and helpful and understood my situation and busted his butt along with Gregory Jacobson to get my numbers to where I needed them in order to go home with the car I fell in love with online (and even more so in person). They weren't pushy at all and I was there near close but that didn't deter(sp?) them from doing what it took to earn my business and keep me happy and comfortable with my pricing and payments. From the sales floor to the sale manager all the way through to Milton Taylor the business manager the team was amazing and NOT PUSHY like you would think with car sales. More

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Great stress free experience. I went in with a set mind on the car I wanted. Sales consultant Mei Kei Hong worked with me to clear my queries about the car and finances. She was ab I went in with a set mind on the car I wanted. Sales consultant Mei Kei Hong worked with me to clear my queries about the car and finances. She was able to arrange multiple test drive and made sure I get my car on time. She has been great with any questions I had both before and after the purchase. I highly recommend the dealership. The overall experience is great and the staffs are friendly. Thanks to Mei Kei Hong, Marwan Redmon and Milton. More

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Perfection This was the best experience we have ever had buying a car. And we have bought many cars over the years. Our salesman Santos was efficient personabl This was the best experience we have ever had buying a car. And we have bought many cars over the years. Our salesman Santos was efficient personable and extremely knowledgeable as we tried three different Subaru models with no pressure! We have already recommended Santos to a friend . We are are very pleased with the car we chose. The Forrester is a complete winner for us as seniors!, Susan and Henry Holzman More

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It's a great experienced in Heritage Subaru Owings Mills I just bought a 2017 Subaru outback touring 3,6 and it was really amazing that i got it. I really appreciate the courtesy and expertise of Mei Kei Ho I just bought a 2017 Subaru outback touring 3,6 and it was really amazing that i got it. I really appreciate the courtesy and expertise of Mei Kei Hong in dealing with all my inquiries regarding the Outback Touring 3.6 . She had shown her dedication and sincerity in dealing with us. I personally would like to thank all the Subaru staffs of Heritage Subaru for making our experience a great and memorable one. More

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Highly recommend Mei Kei Hong We recently purchased a Subaru Outback from heritage Subaru Owings Mills and had privilege to work with Mei Kei Hong who is very friendly, helpful and We recently purchased a Subaru Outback from heritage Subaru Owings Mills and had privilege to work with Mei Kei Hong who is very friendly, helpful and honest. Mei Kei was very patient with me and my husband, answering our questions and made our first experience with Subaru meaningful. We highly recommend Mei Kei Hong. Thank you for a job well done. More

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