"During my most trying and heartfelt time, losing my..."
During my most trying and heartfelt time, losing my husband of 51 years, Mina took me into his hand and heart and guided me through the process of a trade-in and purchase of a great pre-owned vehicle, I was ready to adopt him as my own son! He was gentle and kind while sharing all the information I needed to make a wise choice. Mina is the greatest! He knows people. He is a true gem.
"The best car dealership in Las Vegas! I actually bought a..."
- Anthony Pham
The best car dealership in Las Vegas! I actually bought a pre-owned Toyota Avalon from them 1 month ago, and they serviced and maintained the vehicle much better than the actual Toyota dealerships that we visited in the area. My family and I worked with Mina Pistalu, and he went above and beyond for us. We had a lot of concerns and questions, but he managed to cater to our needs and make us feel very comfortable buying the car.
"Bought my first Subaru and the process was fantastic...."
Bought my first Subaru and the process was fantastic. Mina really took his time with me and I didn’t feel pressured. Thank you Mina and also thanks to Alex and Ezra, awesome team.
"The experience was amazing! My girlfriend and came in and..."
- Junior and Daisy
The experience was amazing! My girlfriend and came in and got paired with Mina. Great guy and very patient. We ended coming 4 days and he stuck with us all 4 days. All he cared about was getting us what we wanted and making sure we were happy about it. I've never been to a dealership where they didn't give you crap about leaving or "coming back" but that's what made the decision easier. The fact that it wasn't all about a sale was great. Subaru will be my go to for future car purchases!
"Traveled 2 hours to nearest Subaru dealer. Did not have..."
Traveled 2 hours to nearest Subaru dealer. Did not have an appointment so was assigned a salesperson. Salesperson did not listen to my vehicle needs.
Salesperson showed us vehicles online versus in person. When I said that I could have done that at home, he stated he had to decide which vehicles to show us.
Ended up test driving 2 different vehicles. During the test drive, the salesperson did not inform us of vehicle features other than the moonroof.
Salesperson quoted a price for the vehicle with needed features, however, was never shown vehicle. When I asked about what other features the vehicle would have, the sales person told me to look at the car that was in the showroom. Unknown if the vehicle had all the features, or only some of them. Salesperson did not even ask which color of vehicle I wanted.
Left dealership without a new vehicle and without knowing features on quoted vehicle.
Only thing I learned from sales person, was him not needing to sell a vehicle since he was getting compensated from Subaru even if he did not sell a vehicle. Sales person sounded like a good person however just did not want to sell a vehicle. Learned more about Subaru on the 30 second commercial on TV.
Disappointing and a waste of time. Will not be going back to Subaru or this dealership.
"Easy, No Pressure Process"
We went into the dealership having an idea of what we wanted and came out with a good deal. We were helped by Coco Garcia and Mina Pistalu - both of them were very understanding of our desire to take our time and make the right choice; we are not casual vehicle buyers, just like many people, and they did not make us feel like we were taking too much time to make decisions. Both of them were also very informative about all of our options and allowed us to talk everything out before ultimately deciding on something.
This was certainly not your typical car buying experience where you feel like you're getting swindled into something that you will ultimately regret later. We would and likely will return to this dealership for future vehicle purchases.
Other Employees Tagged:
"A Perfect Car Buying Experience "
- Leena and Manuel
Coco made everything wonderful! We were made to feel part of the Subaru family. We love our new car and cannot wait for the adventures to start! Thank you to everyone and especially Coco for all your help!
Other Employees Tagged:
, I forgot his name, sorry, the man who went through my car features at the end. Thank you.