Mindy Carlyle | Page 33

Outstanding Customer Service - We Got The Car We Wanted! We purchased our new car through the Costco Car Program. Tynan's was the dealer that Costco referred us to. We worked with both Ian Macklin, Senior We purchased our new car through the Costco Car Program. Tynan's was the dealer that Costco referred us to. We worked with both Ian Macklin, Senior Sales Professional and Mindy Carlyle, Sales Manager and Costco Program Manager. They were both great to work with. Mindy was very responsive to getting us a quote through the Costco program and explaining the sales tax to us. While we were working with Mindy on the quote, Ian went out of his way to ensure our car was ready for us. Our new car had just arrived from the factory. Ian oversaw the safety inspection and made sure our car was perfectly detailed and sparkled when we first saw it. Ian also took the time to show us the features of our car before we drove it off the lot. He told us to feel free to contact him if we had any questions after we got our car home. We greatly appreciated the time that Ian took with us. All the staff we met at Tynan's was very friendly and made sure all our needs were met. The Finance Manager was great to work with too. He was honest about our Credit Union of Denver interest rate being a better than anything he could offer us. This was refreshing, since other times that we purchased a car from other dealers, we had to argue about wanting to finance through our Credit Union. He also didn't try to "nickel and dime" us to death with extra add ons. He kindly recommended the Nissan extended warranty (a 10-year warranty) since our car has a lot of electronics. We agreed with him and purchase the extended warranty, which is our opinion is a great deal at $2,495.00. If you a looking for an new car, please go see Ian Macklin and Mindy Carlyle. More

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Awesome Evan and his brother Ian surpassed my expectations this evening. He went above and beyond to get the car I wanted and the price I was looking for. Evan and his brother Ian surpassed my expectations this evening. He went above and beyond to get the car I wanted and the price I was looking for. More

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Brake Light Issue Although staff was polite. My issues were not addressed in efficient manner and communication was poor regards to issues with my vehicle. I brought my Although staff was polite. My issues were not addressed in efficient manner and communication was poor regards to issues with my vehicle. I brought my vehicle in Saturday to replace brake lights. I was told wait will be 1.5 hours. It was 2.5 hours that I found out the brake lights I need had to be couriered in because it was out of stock. They offered me free lights and just charge me service. The brake lights would not turn on so they needed master technician so I was scheduled for Wednesday morning. I then was told to replace a switch which I agreed to but then they charged me for the lights which they promised to not charge for. I don’t complain often but the lack of communication and subpar service did not meet my expectations More

by ELLIERUPP12 Verified Customer Verified Customer

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Pleasant. This location was my first visit. I was surprised an appointment was not required. Excellent & fast service. Glad I didn't have to wait long. This location was my first visit. I was surprised an appointment was not required. Excellent & fast service. Glad I didn't have to wait long. More

by GG Verified Customer Verified Customer

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So fun, helpful, and easy to work with I came in on a whim and tried to get one on my own without a cosigner. When that didnt happen everyone was great with me and checking to see other opt I came in on a whim and tried to get one on my own without a cosigner. When that didnt happen everyone was great with me and checking to see other options. Dan listened to what I wanted in a car and Mindy found a way to make it happen. Cara was also great and helpful with letting me know what to expect from service and every time I came in. More

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Amazing experience Evan was very friendly and got us the deal we wanted .Quick and stress free experience . Would highly recommend Evan to anyone looking for a nissan. V Evan was very friendly and got us the deal we wanted .Quick and stress free experience . Would highly recommend Evan to anyone looking for a nissan. Vehicle. More

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For an AWESOME experience - look no further than Tynam's. We went in to look for a replacement vehicle after an accident. We were banged up but were meet immediately by a smiling Ian. His brother, Evan, wa We went in to look for a replacement vehicle after an accident. We were banged up but were meet immediately by a smiling Ian. His brother, Evan, was quick to come and assist and showed us around and helped us find the right vehicle and we were pleased with our experience in every way. Go to Tynan's and see Evan today for the most stress free car buying experience in the Denver metro area. More

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WE SEARCH, WE FOUND, WE ACQUIRED...THANKS TYNAN'S TEAM!!!! It started with the ease of the website use and the quick response of the internet sales team. Once we arrived Evan was able to guide us through the w It started with the ease of the website use and the quick response of the internet sales team. Once we arrived Evan was able to guide us through the whole process from start to finish like a seasoned pro. We appreciate the knowledge of the Rogue and differences between models. We will definitely come back for future purchase and have now became Nissan owners for life. Thanks for making our experience amazing and giving us an amazing deal worth telling others about. More

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Amazing experience I wasa first time car buyer and have always heard about how stressful it was and how you have to watch out for car salesmen. But I had an incredible t I wasa first time car buyer and have always heard about how stressful it was and how you have to watch out for car salesmen. But I had an incredible time with Evan and Mindy helping me along the way and making everything smooth and stress free! I really enjoyed the she experience and would recommend this ace to anyone and everyone More

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Very friendly people very professional They were very helpful and friendly we had no problem in buying our car.we will recommend tynan Nissan to our friends nicky even call me back tbe day They were very helpful and friendly we had no problem in buying our car.we will recommend tynan Nissan to our friends nicky even call me back tbe day after to make sure everything was ok More

by POLLIOVINCENZO Verified Customer Verified Customer

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