Mini Juarez-Melendez
Mini Juarez-Melendez at Subaru of Jacksonville

Mini Juarez-Melendez | Page 5

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Mini Juarez-Melendez

June 30, 2023

Dealership Rating
Employee Rating

My first visit to Subaru of Jacksonville, they found a nail in my tire and fixed it immediately, whereas the dealership I have been going to said everything was fine… Ha! Anyway, I just went again yesterd More

by Barbysunshine
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family! We look forward to seeing you again!

June 29, 2023

Dealership Rating
Employee Rating

The dealership is great! Overall, a very clean and nice facility. The accommodations and snacks/drinks provided near the service waiting area. The service staff is phenomenal More

by noraazizi
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for trusting us to take care of your Subaru! We love having you as part of our SOJAX family!

June 29, 2023

Dealership Rating
Employee Rating

Very friendly service, especially Minnie. They were extremely helpful, And even though we did not buy our Subaru there, originally they gave us a loaner car to help us get home More

by Grady
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Michael McClennon

Jun 30, 2023

Subaru of Jacksonville responded

We love Mini and we are so glad you did, too :) Thank you for being part of our SOJAX family!

June 29, 2023

Dealership Rating
Employee Rating

Efficient. Friendly. Clean. Great work. Do a great job keeping my Outback like new. Thanks! More

by Chrisericbiehl
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Subaru of Jacksonville responded

Thank you for the great review! We are so glad you're happy with your experience with our awesome team. Thank you for being part of our SOJAX family!

June 29, 2023

Dealership Rating
Employee Rating

Mini and the ac technician so polite and professional. They explain to me everything about the setting on my car and it’s working lovely. Thank you for your time, patient excellent service. More

by Kike0958
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Jun 29, 2023

Subaru of Jacksonville responded

We're so happy to read you had a great experience with Mini and the SOJAX team! Thank you for being part of our family and we look forward to seeing you again.

June 16, 2023

Dealership Rating
Employee Rating

This dealership has people that are friendly and professional. They went ouf their way to make us happy! We love our new car and we will definitely return when it's time to buy another Subaru in the More

by aroseangel
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: AJ Miller, Ray Powdrell, Eric Serrano

Jun 16, 2023

Subaru of Jacksonville responded

Thank you for the kind words and great review! We are so happy to read you loved your experience with our team. We look forward to seeing you again and we hope you're loving your new Subaru!

June 06, 2023

Dealership Rating
Employee Rating

The service center was very friendly, helpful, and professional. Got my car in and out in no time. Shout out to Mike Needham for lights out customer service! More

by Mikey16D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Mike Needham , Michael Berry

Jun 07, 2023

Subaru of Jacksonville responded

We're so happy to read about your awesome experience with our team! Thanks for being part of the SOJAX family!

May 18, 2023

Dealership Rating
Employee Rating

Friendly and relaxed staff. I worked with Juan. There was no pressure whatsoever. We discussed models and options. Juan showed us around the lot, including cars that would have More

by Techbuff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Woodward , Juan Hernandez, Eric Serrano

May 19, 2023

Subaru of Jacksonville responded

We are so glad you had such a wonderful experience here! We truly try to make it pleasant and relaxed! Thank you for choosing SOJAX and welcome to the family!

May 16, 2023

Dealership Rating
Employee Rating

The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Danny Kane Jr, Mike Needham, Michael McClennon, Brad North , Michael Berry, Emily Billman, Russell Hyatt

May 16, 2023

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

May 10, 2023

Dealership Rating
Employee Rating

Met with Kevin Hickle (in sales) and he was awesome in helping us resolve our issue. Would recommend this dealership to everybody. More

by jjlewisj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hickle

May 10, 2023

Subaru of Jacksonville responded

We are happy to help - always! Thank you for the great review and for being part of the SOJAX family!

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