Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 38

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
406 Reviews
4.9

406 Reviews

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406 Reviews of Mirena Napier

April 16, 2024

Dealership Rating
Employee Rating

Fast and friendly service. This is my first time here and I will definitely be back. More

by adamsgirl0704
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 14, 2024

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Employee Rating

I wish they would not have moved; the location is too far away from my home. More

by paul-clough
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 14, 2024

Hyundai of St Augustine responded

Thank you for the candid feedback. We miss our old location too but unfortunately we had outgrown it and it was causing employee and customer dissatisfaction due to the lack of capacity as well as the age of the building. We sincerely appreciate your loyalty and apologize for the inconvenience of the longer drive. We hope you understand that the new facility was built with the best of intentions to better serve our valued guests such as yourself. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 11, 2024

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Marina is the BEST! ! She is always there to help with anything that you need!! Always so bubbly and happy and make sure you are well taken care of!! 🩷 More

by ammaonthebeach
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 11, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I'm so glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 11, 2024

Dealership Rating
Employee Rating

The scheduled service was performed as I expected it to be performed and it took a little bit longer than I expected it to take. Mirena kept me informed so that I knew what was happening. More

by marcb1259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 10, 2024

Dealership Rating
Employee Rating

Great dealership. I love their new location. Service staff are very friendly and helpful. A+ More

by Lafiteau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor

Apr 10, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 10, 2024

Dealership Rating
Employee Rating

The employees are really nice I feel like i'm at home Is the nice mechanics More

by vernardbirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 08, 2024

Dealership Rating
Employee Rating

The dealership is great. This is the third time you have sent me a survey More

by XCAKEMAN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We apologize for the third survey request and we appreciate your response. We are working with our technologies partners and reducing the number of post sales and service feedback communication requests our valued guests received. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 06, 2024

Dealership Rating
Employee Rating

Exceptional customer care, got me right into Service after a dead battery and had it in stock to change out. Was back on my way in 2 hours. More

by boschman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 06, 2024

Dealership Rating
Employee Rating

Been with them since I moved to Saint Augustine 5 yrs ago… they’re great…especially Mirena. More

by happytrailstexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 05, 2024

Dealership Rating
Employee Rating

Excellent! ! Mirina Napier is best!! Very caring and thorough! She is the top in customer service!! More

by steveserg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Alverez

Apr 05, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirina, she is a valuable member of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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