Misha Supica | Page 7

Concierge Service This is the first time I’ve had my car serviced since COVID-19 and I was impressed with the concierge service Rudy Luther provided. It was easy to und This is the first time I’ve had my car serviced since COVID-19 and I was impressed with the concierge service Rudy Luther provided. It was easy to understand and set up. Misha Supica provided excellent service both picking up my car and then bringing it back. He kept me informed, wore a mask and gloves and sanitized my car when he brought it back. He was friendly and very professional. I felt very safe using this service. More

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Pick-up/Drop-off Service This was the first time I had to have my car serviced since the pandemic hit, and I wasn't excited about going into the dealership. I decided to use t This was the first time I had to have my car serviced since the pandemic hit, and I wasn't excited about going into the dealership. I decided to use the pick-up/drop-off service, and it was great. Misha was very courteous and was very respectful in terms of distancing and making sure my vehicle was clean. I would definitely use the service again! More

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Quick and easy They picked up my minivan at my home, called me with an explanation a few hours later and delivered my car back with ease. Thank you! They picked up my minivan at my home, called me with an explanation a few hours later and delivered my car back with ease. Thank you! More

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Service To-Go The new pick up option for service that Toyota offers is wonderful. The staff communicated with me every step of the way. I got a call before Misha ca The new pick up option for service that Toyota offers is wonderful. The staff communicated with me every step of the way. I got a call before Misha came to get my vehicle to make sure it was okay that he arrived a little early. He brought my car there and back with no issue. He was super polite, wore gloves and a mask, and wiped down my car when dropping it back off. Eric called me after the service was completed to walk me through my service and to update me on my vehicle's status. Overall, the experience was fantastic. More

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New Service Option The option that Rudy Luther Toyota offers now to pick up my car and bring it to the dealership for service was an excellent idea. I wouldn't mind if The option that Rudy Luther Toyota offers now to pick up my car and bring it to the dealership for service was an excellent idea. I wouldn't mind if they continued that option once the COVID-19 pandemic is under control. Misha was a delight to meet and to work with. I had full confidence that he would be careful with my car and when he dropped it off, he fully sanitized areas in my car that he may have touched . I'd recommend this service. More

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I was nervous about getting an oil change and scheduled service on my car in the Covid era. Rudy Luther has always had outstanding customer service and perform quality work on my car. Now they offer vehicl service on my car in the Covid era. Rudy Luther has always had outstanding customer service and perform quality work on my car. Now they offer vehicle pick-up and drop-off for a service appointment. They have an incredible process and it went so smoothly. Misha was the driver who came to get my car. He is so thoughtful and kind. I received a notice call that he was on his way, and he arrived exactly on time. He had a mask and gloves, and carried a caddy with cleaning supplies. My car was returned much sooner than I expected, Misha again let me know he was on his way and once he arrived. I came out and he was wiping down the entire area of the driver’s side, cleaned my keys with Clorox while he wore a glove. My car had great service, it was washed and looks nice and I had a perfect interaction with Misha. I still can’t believe I didn’t have to drive there and sit and wait! More

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Service Pick-Up & Drop-Off Helpful for Families I usually dread oil changes. I have to bring my three young kids with me to the dealership and try to keep them entertained while we wait for my car. I usually dread oil changes. I have to bring my three young kids with me to the dealership and try to keep them entertained while we wait for my car. This service was so helpful! Misha picked up my car at 11:30 and he had it back to my house two hours later. More

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I had my car picked up for regular maintenance by misha. When he brought it back it looked brand new! Yah for misha!!! Best services ever. When he brought it back it looked brand new! Yah for misha!!! Best services ever. More

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Service pick up & drop off Misah was very friendly & professional during my concierge service appointment. I have always just waited at dealership or got a loaner. This was very Misah was very friendly & professional during my concierge service appointment. I have always just waited at dealership or got a loaner. This was very slick. More

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Misha was prompt, friendly, and just a delight to meet! He super-cleaned the car when he returned it. Love the concierge service! Highly recommend misha and this service. He super-cleaned the car when he returned it. Love the concierge service! Highly recommend misha and this service. More

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