Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
715 Reviews
4.8

715 Reviews

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715 Reviews of Misty Osborne

June 13, 2025

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Employee Rating

Satisfied with service. It’s been too long ago for me to remember all the details. I don’t recognize any of the people listed below. More

by MVHARM
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Recommend Dealer
Yes

June 12, 2025

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Misty was very professional. She went above and beyond to assist me. She was very kind and understanding! More

by NATALIEELAINE35
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Recommend Dealer
Yes

June 12, 2025

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Regal Kia Honda is like a home away from home. The representatives are warm, friendly, accommodating, and extremely patient. Workmanship is accurate and competitively priced. The environment is al More

by PINKYD8170
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Recommend Dealer
Yes

June 11, 2025

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They are an awesome team and always go above and beyond to try and resolve my issues. Thank you! More

by nicholetownsend152
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Recommend Dealer
Yes

June 11, 2025

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Straightforward friendly service. Nice people. Consistent and good communication during service visit. I always come back here. More

by JC Lakeland
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Jun 11, 2025

Regal Kia Lakeland responded

We're delighted to hear that you consistently enjoy the straightforward and friendly service at Regal Kia. Thank you for your continued trust in us, and we look forward to serving you again!

June 11, 2025

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Misty was absolutely amazing and you could tell she ran that desk. Thank you for your help! More

by d.overkleeft1
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Recommend Dealer
Yes

June 11, 2025

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The wait time with an appointment was way too long. Had car there on time and 2 hours fo an oil change doesn't fly More

by LAKEMARY412
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Jun 12, 2025

Regal Kia Lakeland responded

Thank you for sharing your feedback. We apologize for the extended wait time during your recent visit, as we strive to provide timely service to all our customers. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

June 10, 2025

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Misty was so very pleasant to work with. She explained the process thoroughly and went over any recommendations after my service was over. My service took some time but I was well aware of t More

by jennie.miler
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Recommend Dealer
Yes
Jun 11, 2025

Regal Kia Lakeland responded

Jennie, we're delighted to hear that Misty provided such a pleasant experience at Regal Kia. Thank you for your recommendation and understanding about the service time!

June 07, 2025

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My oil change took three and a half hours. The staff were kind and welcoming though. More

by armoran07
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Recommend Dealer
No
Jun 09, 2025

Regal Kia Lakeland responded

Thank you for your feedback. We’re glad to hear that our staff made you feel welcome during your visit. We sincerely apologize for the extended wait time for your oil change — that’s certainly not the experience we aim to provide. Your comments help us improve, and we’re actively working on streamlining our service times. We appreciate your patience and hope to serve you more efficiently next time.

June 07, 2025

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Very personable and professional young man he has a wealth of knowledge and he makes sure the customer is satisfied More

by sebastianchatman10
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Recommend Dealer
Yes
Jun 09, 2025

Regal Kia Lakeland responded

Thank you for your kind words, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

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