Mitchell Giller
Mitchell Giller at Heritage Honda Parkville

Mitchell Giller | Page 19

General Manager

Heritage Honda Parkville

9213 Harford Rd
Baltimore, MD 21234

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4.8
186 Reviews
4.8

186 Reviews

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186 Reviews of Mitchell Giller

May 13, 2021

Dealership Rating

They chipped my tire and wheel and won’t do nothing about it. They are saying they are not at fault but my tire and wheel was not like that because I just got a new one put on. I have the receipts for them b More

by Dana.carter25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Berman , Bill Maurath

May 17, 2021

Heritage Honda Parkville responded

Hi Dana. At Heritage Honda Parkville, we work hard to provide all customers with transparent, honest and reliable service. We are disappointed to hear of your less than positive experience, as this is not our way of doing business at any of our Heritage stores. Thank you for taking the time to speak with our General Manager, Mitch Giller, as he addressed your concerns and scheduled an additional Service appointment to make the necessary repairs to your vehicle. As discussed, should you have any additional questions or future vehicle needs, you may contact Mitch directly at 410.663.7273 or mgiller@mileone.com. Thank you again for your time.

April 19, 2021

Dealership Rating
Employee Rating

Heritage Honda, Parkville did an amazing job of taking care of me. Erin reached out to me about trading in my old Honda Civic in order to upgrade to a newer model. Not only was this process as pain-free a More

by tjacks56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erin Natzke, Sam Sarris

April 07, 2021

Dealership Rating
Employee Rating

I had an amazing experience at Heritage Honda, and was taken care of by some of their best employees. Could not be happier with my brand new Honda hatchback. The car was personally delivered to the dealer More

by shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Sarris , Charlotte Marsheck

Apr 08, 2021

Heritage Honda Parkville responded

Hi Shan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 25, 2021

Dealership Rating
Employee Rating

The service was horrible! After they did the service on my car I came out and it didn’t start! Of course it wasn’t their fault, but after looking over the problem it was their fault! Steve Berman is very r More

by Daysha
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Berman, Rick, Robert

Mar 31, 2021

Heritage Honda Parkville responded

Hi Daysha. When you work with Heritage Honda Parkville, you should feel respected and important; we sincerely apologize if you felt you were not treated that way. We understand your frustration with the situation and appreciate you taking the time to speak with our General Manager, Mitch Giller, about your experience, as he addressed your concerns as quickly as possible. As discussed, should you have any additional questions or future vehicle needs, you may contact Mitch directly at 410.663.7273 or mgiller@mileone.com. Thank you again for your time.

March 10, 2021

Dealership Rating
Employee Rating

Erin was the best car sales person I ever have worked with, and I bought my first car in 1971. From the moment she greeted us when we walked in on a busy Friday night, until the time I drove away in a n More

by DougW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erin Natzke, Sam Sarris

Mar 10, 2021

Heritage Honda Parkville responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 09, 2017

Dealership Rating
Employee Rating

I have leased 4 cars from Heritage. The last 3 cars I've worked with Ken he is a pleasure to work with. He has always been very helpful with the experience of leasing my car. I know thi More

by Barb2057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Sarris , Dezmon Parker, Michael Teper

Oct 30, 2017

Heritage Honda Parkville responded

Good afternoon! In response to your review, I want to take the time to thank you for praising Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Barb and be sure to stop by soon!

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